Great company! Had our garage floor coated and it looks super! Axel and Jack did a great job installing. They arrived early, styarted and completed it! They explained what they were doing and also stated what we needed to do while it cured as well as maintaining the great look the floor now has!
Owner replied
Thank you for the fantastic review! We’re so glad you’re loving your new garage floor and that our team provided a great installation experience. We appreciate you choosing us and hope you enjoy your beautiful new floor for years to come!
Absolutely love my garage floor. The project included the front and back porch stoops. September was very rainy and TSR Coating kept constant contact with me until a clear day arrived. Very happy with the communication and now my front steps are preserved.
Owner replied
Thank you for the wonderful review! We are so glad to hear you absolutely love your new garage floor and porch stoops. We’re also happy our team kept you informed throughout the rainy weather and that you’re pleased with the communication and finished results. We truly appreciate you choosing TSR Coatings!
Dante was very professional and knowledgeable. I researched the product beforehand so it was great to have the validation that we were buying a great product. I'm very happy there's a lifetime warranty and it's going to be amazing in the house!
Owner replied
Thank you for the great review! We are glad to hear you were impressed with the product and look forward to seeing the finished results in your home. We appreciate you choosing us!
It was a very pleasant experience. Tyler was the best! He was knowledgable about your product and installation service. I can’t wait to see my new garage!
Owner replied
Thank you for the great review! We are glad you had such a pleasant experience and look forward to seeing your new garage floor completed. We appreciate you choosing us!
This was an outstanding experience from start to finish. From the first visit to the crew coming out and getting it done! Thanks to TSR I HAVE A GARAGEMAHAL!!!!!!!!
Owner replied
Thank you for the amazing feedback! We’re thrilled you had such a great experience from start to finish. Enjoy your Garage Mahal!
Patrick was very good at explaining entire process. Professional throughout presentation.
Highly recommend.
Installers Jordan and Jeremiah were very efficient and professional did a very good job on cleanup very satisfied
Owner replied
Thank you for your kinds words and recommendation! We really appreciate it.
Jack, the TSR contact, was great. He was very thorough and explained everything, including a detailed description of each step. No high pressure or unanswered questions. So, positive first step. More to come on installation day and final results.
Owner replied
Thank you for sharing your experience with our TSR contact and the detailed explanations provided. We appreciate your feedback on the process so far and look forward to hearing your thoughts after installation.
Our garage floor project came out better than expected. When looking at comparable projects in photos, doesn’t do justice to the finished product in person.
The installation crew was extremely professional and friendly.
I would definitely recommend TSR.
Owner replied
Thank you for the fantastic review! We’re thrilled the finished floor exceeded your expectations. We’re glad you had a great experience with the crew, and we truly appreciate your recommendation!
Thank you for your 4-star review! We hope you enjoy your new garage floor. If you’d like to share more about your experience, we’d love to hear your feedback. We appreciate you choosing TSR!
My wife and I are very pleased with our new concrete coating. Our old garage floor had become very ugly and this is just what it needed. Jake and Justin did an awesome job. Everyone from TSR communicated with me very well. I highly recommend TSR and their crew.
Owner replied
Thank you for the wonderful review! We are thrilled you and your wife are pleased with your new concrete coating and that our team provided excellent communication and service throughout the project. We truly appreciate your recommendation and are glad we could give your garage floor the upgrade it needed!
We had our garage and patio done by Angel. Desean, Chris and Andres. They were very professional, knowledgeable and detailed oriented. They both look great and we love it!
Owner replied
Thank you for the wonderful review! We’re thrilled you love how your garage and patio turned out. We are glad our team provided professional, knowledgeable, and detailed service throughout your project. We truly appreciate your kind words and are happy you chose TSR!
Ethan the sales representative was punctual, well informed and answered all of our questions. The work is scheduled for a future date, so we are pleased so far. Will post after the work is completed.The crew arrived at 9:30 am and started to work right away. Grant had called earlier and said they were delayed by traffic. When they started putting the first coat and sprinkles down the verticals weren't being done. a quick call to their manager resolved the problem. We had decided to do the verticals after the fact and the crew had not had their instructions upgraded. Grant, Brandon and Silas worked through the day and finished at 7:30 pm. They were courteous and answered all questions, and made sure we understood the timing for moving things back in the garage. My wife and I are very pleased with the end product. Thank you.
Owner replied
Thanks for the feedback. We're happy to hear that our rep was super helpful. Thanks for choosing TSR. We're excited to upgrade your space!
Great experience!! Detailed estimate, arrival was spot on and the 2 guys who did the work were very professional. They went about their work and did a fantastic job.I would recommend this company to anybody!!!!!👍👍👍
Owner replied
Thank you for mentioning our detailed estimate and punctual arrival. We're glad you appreciated the professionalism of the crew and the quality of their work.
TSR did an amazing job!! Their workers were on time, courteous and professional, informed me of the steps as they were performed, and cleaned up after themselves. The garage and front porch look amazing!! Can't wait until they do my basement floor!
Owner replied
Thank you for your wonderful review! We are thrilled that you are happy with your new garage and front porch floors. It’s great to know our team was on time, courteous, professional, and kept you informed throughout the process. We truly appreciate your kind words and your trust in TSR. We can’t wait to transform your basement floor next! Thank you again for choosing TSR!
The TSR crew showed up on time to coat our garage floor. They were very professional & did an excellent job. I’m extremely happy with the overall appearance of the floor. Thank you.
Owner replied
We appreciate your kind words about our team member. We're excited for your upcoming installation!
I had concrete resurfacing of my porch and garage. They arrived on time and kept me updated on their progress. The floors look fantastic! I would recommend TSR and the installers Ty and Corieon were great.
Owner replied
Thank you for mentioning our team's punctuality and communication. We're glad you're happy with how your porch and garage floors turned out.
Great pricing and great work from professional floor installers. Happy with my purchase. Jason was a great guy to deal with, and was easily reachable when I had a concern. Definitely recommend them
Owner replied
Thank you for mentioning our pricing and the professionalism of our installers. We're glad oou consutlant was helpful and accessible throughout your project. Your recommendation means a lot.
Any visuals that conducted the job we're very respectful courteous and kind. The representative explain to me in detail what's going to take place and approximately how long it will take. They were very well organized they move like a well-organized machinery. They brought their materials and equipment in before they started they laid out a big piece of plastic and place everything on top of it. They did an awesome job for the deck around my pool. I would recommend them to everyone.
Owner replied
We appreciate your feedback about our team's organization and clear communication. It's great to know the deck around your pool met your expectations. Thank you for recommending us.
Felix kept underplaying the job letting me know over and over not to have too high of expectations because my garage floor was really cracked and crooked, but in the end it was artwork I'll let the pictures. Tell the story super job wow, doesn't even. Cover it
Joe was great to work with! He arrived right on time, was very pleasant and professional, and did a great job walking us through the entire process and answering our questions. We really appreciated his time and expertise and are looking forward to getting our floors done!
Awesome service at a great price! Friendly no pressure estimates, easy scheduling and the two men who came to do the work were efficient, professional and friendly. Can’t recommend it enough!
Owner replied
Thank you so much for the fantastic review! We’re glad you had such a smooth experience and appreciate your recommendation. We truly appreciate your support!
Ty a Cory showed up right on time, we’re very courteous and got right to work. They did a great job, floor looks awesome!
Owner replied
Thank you for the great review! We’re glad you’re happy with the floor and appreciate your kind words about the team. We truly appreciate your support!
We had a wonderful experience with TSR. We initially worked with Jason Pacella, and he was very patient and helpful. The installation crew was polite, neat, efficient, and professional. The garage floor looks amazing.
Owner replied
We’re thrilled to hear everything went so well! Thank you for recognizing the care and professionalism of our team. Enjoy your beautiful new garage floor!
TSR did a great job. Their Rep was extremely helpful answering my questions and preparing me with what needed to be done. The communication throughout this project was very professional. The team applied the garage floor and kept me informed. The floor looks fantastic. My neighbors are jealous!
Dennis was great on selling us on the garage floor work scheduled for Sept. He was very informative and really knows the process.
Owner replied
We appreciate your feedback and are glad to hear you found our representative knowledgeable. Looking forward to completing your garage floor work in September.
Our salesman, D'Angelo was amazing. He was so knowledgeable kind and personable. Xavier and Corion were fabulous. They were very friendly and kind. We are so happy with their work. We would highly recommend this company.
Owner replied
Thank you for mentioning our team's knowledge and friendliness. We're glad you were happy with their work and your experience.
The crew we had was awesome!!!! They were to be here between 7:30 and 9am. At 7:30 on the button they were coming down our street. Soooo friendly. The main person Xavier explained everything they were going to do. They worked hard and professional. Very impressed. They did a most beautiful job. !! Thank you sooo much!! Would absolutely recommend them!!!!
Owner replied
We appreciate you mentioning the crew’s punctuality and professionalism. Glad to hear the explanation of the process was helpful and that you’re happy with the results.
Very simple consultation. His company does not hire Subcontractors with is very important to us personally. Every detail was answered completely before signing a contract.. Ethan is very knowledgeable and personable. The minute Ethan walked in the garage, I knew he was the right company to have the floor done. Thanks Ethan for making this simple. The recent negative review is not correct. You must read the contract before you sign and understand what is stated in the review written. Thanks Ethan.
Owner replied
Thank you so much for the wonderful review! We’re glad the consultation was simple and that all your questions were answered. We truly appreciate your trust and are so happy you’re pleased with the experience!
The garage floor looks fantastic. We are very pleased with the quality and professionalism of the workers who did the installation.
Owner replied
Thank you so much for the kind words! We’re thrilled you love your new garage floor and appreciate you recognizing our team’s quality and professionalism.
Chris Watson was great! Showed up exactly on time, wasn’t pushy, and was straight forward, made he decision a no brainer. Phenomenal service
Owner replied
Thank you so much for the great review! We’re glad you had such a positive experience and appreciated the straightforward, no-pressure service. We truly appreciate your support!
Our deck was in need of a lot of repair when we called TSR. Now we are amazed at their work and product. It looks Great!
1 year later we have two bad spots and now they don't want to honor our warranty.
Owner replied
Thank you for sharing your experience and feedback regarding the deck repair and warranty concerns. We understand how frustrating this situation must be.
We are unable to locate an open contract under your name. We ask that you contact our office directly so we can look into this matter and assist you further. We will need the name listed on the contract and the project address to locate your records.
If you do have a contract with us, please also review page 2 of your warranty for the instructions on how to activate a service ticket. This will help ensure your warranty concern is properly submitted to our Service Department.
We appreciate the opportunity to look into this for you and look forward to assisting you.
I had five estimates from reputable companies and TSR came out on top. The best sales presentation and product. Because they manufacture their own products they are much more competitive.
Owner replied
Thank you for recognizing the value in our sales presentation and products. We appreciate your feedback about our manufacturing process and pricing.
We had our garage floor done with cabin fever 3 days ago and it looks amazing. Chad and Freddy were very professional and walked me through the steps of what they are doing and how long each will take. Another gentleman arrived (sorry didnt get his name) and supervised the job until completion. Very professional and would use them again.
Owner replied
Thank you for mentioning the professionalism of our team and the clear communication throughout the process. We're glad you're happy with how your garage floor turned out.
Hey! I don’t know how much TSR pays their installers, but the Fullerton Brothers definitely makes your company shine. They arrived punctual, right there is a huge plus for your customer. They both worked as a team and didn’t seem to get bothered at all by this homeowner asking about the products and the process. Their responses given, assured me that they also stood behind the quality of the products used.
Again, the installers make or break a small company like this, it is imperative that when you find a crew that works like the Fullerton Brothers, you don’t want them working for someone else!!! What ever they get paid an hour, THEY deserve more. Oh… did I mention they worked on Labor Day? I sure hope they got Holiday Pay on top of their well deserved hourly rate.
When others asks me about my garage floor, and they will, I will recommend TSR and also when my friends call the company asking for a quote, I will tell them to insist on the Fullerton Brothers as their installers. I know this is a want not a need. So pricing is hard to judge, but with a Lifetime Warranty given, even if you damage the floor by spilling battery acid, they will come out and make it right. So I guess that is figured into the cost.
Happily Single Mom
of 4 Young Men!
Caleb was very professional and explained the process that TSR uses to install the flooring. I was impressed. I'm confident that they will do a great job based on my experience with Caleb.
Owner replied
Thank you for mentioning the clear explanation of our installation process. We're glad you felt confident after your experience with our team member, and we look forward to installing your new floor.
It was crazy hot so we agreed they could start at 6am. They were knowledgeable and worked non stop in spite of the heat They were polite and did an amazing job! We love our new floor!
Owner replied
We appreciate you noticing the team's hard work, especially in the heat. Glad to hear you're enjoying your new floor.
We had an amazing experience with TSR. They were very prompt on arriving to our house. Both men installing our floor in our garage were extremely pleasant and so very nice. Our floor looks amazing and the men who put it down even complimented on our color choice because it matches our home beautifully. We love our new floor and the wonderful service that weexperienced
Owner replied
Thank you for the wonderful review! We’re so glad you love your new garage floor and had such a great experience with our team. We truly appreciate your support!
Every thing from first time the salesman who showed up on time to explained how their is installed, their installers, to quality of product,warranty compared too their competitors,, he also answered our questions,, overall he did a good job and main thing he was not pushy.
He said they could be here at a certain time and certain day and that is when they installers showed up. They were very professional and explained what they were going to do and how long it would take them . unfortunately, one of the workers got quite ill and they had to take him to urgent care and he was done for the day, but it did take long for a supervisor who showed up and filled his shoes shoes. I gotta give both of them credit because it was a super hot day and they held up well to the heat.When they completed the job, they asked if I wanted to see it . My wife and I went outside and it was looked better than we expected. we are Very well pleased from first meeting to the end , I would highly recommend them.
Matt arrived today on time for our appointment about placing a coating on our garage floor and patio. He got right to work, answered my questions, then scheduled us for installation. All went well.
Owner replied
Thank you for noting our punctuality and thoroughness during your appointment. We're glad your questions were answered and the scheduling process went smoothly.
Great experience from the begining until the compltetition
Jennifer did an amazing job with explaining the procedure product and very helpful throughout the process
Very professional, clean installation by Ozzie and Mark
Looking great , extremely happy!
Highly recommended !
Owner replied
Thank you for the wonderful review! We’re thrilled you’re so happy with the finished product and had a great experience from start to finish. We truly appreciate your recommendation!
The crew that came to work on my garage were very polite and professional. They repaired many years of damage from Salt and age before applying the coating. As I write this review I am very happy with the final product.
Owner replied
Thank you for mentioning the crew’s professionalism and attention to detail. We’re glad you’re happy with your garage’s transformation.
George S.
3 weeks ago
They did a fantastic job on my patio they cleaned up everything i was very satisfied with their work would recommend them to anyone
The two man team that completed our floor coating were professional and hard working. After they completed the job, they asked me to inspect their work to make sure that I was happy and satisifed with the final job in how it looked. Both my wife and I are extremely happy with how the floor looked. Tim, the TSR salesman was a professional and explained the entire project and what to expect. We had to make changes to the original contract twice and Tim always handled that on a timely mater. Very happy with the total job, from start to finish.
Owner replied
We appreciate your feedback about our team's professionalism and attention to detail. It's great to hear the project met your expectations and that the contract changes were handled smoothly. Thank you for sharing your experience.
We absolutely love what TSR did to the sidewalk leading to our porch, porch and patio. The team that was here worked hard and they were easy to work with.
Owner replied
We're glad you liked the updates to your sidewalk, porch, and patio. It's great to hear our team was easy to work with.
We were very happy with the final results. The you men were great. Jordan was great with his communication with us. He explained throughly everything to us. We would do it again.Thank You TSR!
Owner replied
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience.
Nathan and Patrick from the Bloomington site did a fabulous job. They were punctual, efficient, friendly and professional. Highly recommend
Owner replied
Thank you for the great review! We’re thrilled to hear that our team was punctual, efficient, friendly, and professional. We truly appreciate your recommendation and thank you for choosing us!
TSR did a great job on my garage floor. I forgot to take a before pic but it was uneven, cracked and had oil stains. Thought I would need the whole garage redone. Removing the old concrete and having a new floor poured. Instead TSR built up the uneven areas sanded everything smooth and applied their product and it looks great. Its not 100% but it is about 97% and with how bad it started out that is 150% better. And it only took about 6 - 7 hours from start to finish with a lunch break.
Owner replied
Thank you for the great review! We’re thrilled you’re so happy with how your garage floor turned out. It’s great to hear our team was able to transform the existing concrete and complete the project in just one day. We truly appreciate your business and your recommendation!
From the first phone call to signing the contract. Yep the contract!! I’m not in favor of a contract, I would think my 40% down would be an assurance. Oh well the salesman Joe was great from start to finish.
I can’t tell you about the product because I do not have it installed yet, but I am just hoping the service and product are close to as good as the sales end of everything.
Thanks Joe.
Owner replied
We appreciate your feedback about the contract process and your positive comments about our salesperson. Thank you for sharing your experience so far.
My review is only for the sales person, Chris, TSR CONCRETE COATING since the service is scheduled for the near future. Chris was excellent in his presentation of the TSR products. He is an expert on the product and what needs to take place in order to complete the job. Chris explained my responsibilities and TSR's. He brought samples so I was able to decide on color based on actually seeing the product on my floor. Chris answered all of my questions and made me feel secure with his company. Can't wait until the job is done.
Owner replied
Thank you for sharing your experience with our sales process and product samples. We're glad you felt informed and comfortable with your choices.
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
Our garage looks great, the workers were diligent and hardworking. All the cracks were filled and the floor is amazing. They’ve sent a written guarantee and said to call them with any problems.
Owner replied
Thank you, Steve! We appreciate your feedback. We're happy to hear that you're happy with your garage! Thanks for choosing us and enjoy your new floor!
Had my garage floor done yesterday which took about 6-7 hours! Looks really beautiful! The 2 man crew did an excellent job! I would highly recommend TSR for any concrete coating project!
Hard working young men that did a great job! Finished product is great! Hopefully looks the same 5-10 years from now as well!
Owner replied
Thank you for the great review! We’re so glad you’re happy with the finished product and appreciate your kind words about our crew. We hope you enjoy your beautiful floor for many years to come!
We apologize for the cleanup oversight. We will address this with our team to help ensure it does not happen again. We do wish you had contacted us directly so we could have had the opportunity to address the issue and help resolve it for you. If you would like to discuss this further, please contact our office directly, and we would be happy to review.
Thank you for choosing TSR!
I just had this done recently, so I have no future indication how it will hold up. However, it is a beautiful coating over a driveway with huge cracks. The installer made sure I was satisfied with it before leaving. One edge to the left by the hostas had a chunk of cement missing, so he left his putty knife there to make sure the coating stayed in place while it dried.
Owner replied
We appreciate your feedback. We're glad to hear you're satisfied with the driveway coating. We always strive to ensure our work is thorough and meets your expectations.
I waited a week to ensure that I noticed all aspects of the job done by TSR. The detail work was excellent. Starting with grinding the old concrete smooth, the team repaired one larger crack with bow tie braces, filled in holes and small cracks, and applied the flexible adhesive. After drying, they applied the top coat of polyaspartic , being careful around edges. They applied material to edges of the concrete, and down a couple of inches where it meets the back yard so it looks very clean. Communications from start to finish were excellent. Highly recommended.
Owner replied
Thank you for your detailed feedback. We're glad to hear you're satisfied with our work and communication. Your recommendation means a lot to us.
The install went without a hitch. The guys did a great job in explaining everything to me and what to expect. I was informed throughout the process and it turned out great! Really like the floor, looks awesome. Highly recommend, you won’t be sorry.
Owner replied
Thank you for the great feedback! We’re glad to hear the team kept you informed and that you’re happy with how everything turned out. We appreciate your recommendation and support!
Ethan our sales representative was excellent and worked diligently with us to upgrade our house. He was very patient while we worked things out. Lifetime warranty. We can’t wait to see the results!
Owner replied
Thank you for the wonderful review! We’re so glad you had a great experience with our team and are excited to see the finished results. We truly appreciate your business!
I loved the initial contact with the company and I love the finished product.
My patio was a horrible space with cracked concrete and quite ugly. It is now a space that I can enjoy and share with others.
Owner replied
Thank you so much for your wonderful review! We’re thrilled that you love the finished patio and can now enjoy the space. We truly appreciate your business!
These folks are the real deal. They have a great, robust product. I had both the garage and driveway done. Both look sooo much better than before the work, and we are very, very happy with how things came out. The price was significant, but we had a fantastic install, and most importantly, they stand behind their work. Highly recommend.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our product and service.
Our concrete patio looks brand new! I will have them back to do the sidewalk in the future! It can’t help but add value to the house.
Owner replied
Thank you for the wonderful review! We are thrille your patio looks brand new and that you’re considering us for your sidewalk project. We look forward to transforming that space for you in the future!
My entire experience with TSR from first visit and quote with Joe through the installation done by Ozzie and his partner, I think Brian, was totally professional. The quote was the best of all those received. Responsiveness to follow up question and a great installation day was perfect. I simply can’t say enough about my experience and would recommend them without hesitation!!!
Owner replied
We appreciate your high recommendation and positive feedback. Thank you for choosing TSR!
D'Angelo was very informative and kind. Answered all questions (even yet). Kullin and crew did an amazing job. Everything clean and all questions answered. I would definitely recommend TSR. Thank you so much.
Owner replied
We appreciate your positive feedback and recommendation. We're glad our team could assist you effectively.
Marge H.
1 month ago
Thank you to the wonderful team that came out to install. They did a fabulous job and I couldn’t be happier with the product or the work done. Looking forward to enjoying my garage that looks clean and beautiful. The installers were professional and did a fantastic job. My rep from the company was extremely knowledgeable and helpful when I was looking to install, thanks to Cade for all his help and support.
From start to finish TSR was very good to deal with! My salesman Chris and the techs were great! My garage floor turned out fantastic! Highly recommend!!!
TSR Design Consultant Ethan was right on time for our set appointment. Very pleasant gentleman. Very patient as we picked out the floor design we would like. NO HIGH PRESSURE SALES! Good detail on the installation process. Was able to answer all our questions.
Owner replied
We appreciate your positive feedback about our consultant. We're glad you found the process informative and pressure-free.
What a transformation. I have a two car garage and my concrete was badly pitted. I received a concrete replacement cost that was so high, I thought they were kidding. For 1/6 the price I have a beautiful new garage floor that has a lifetime guarantee. The workers were kind and very knowledgeable. Well worth the price and experience!
Owner replied
Thank you for the wonderful review! We are thrilled you love your new garage floor and are happy we could provide a beautiful, cost-effective solution. We truly appreciate your trust and recommendation!
TSR concrete coated our family room in basement as well as our garage. Floors turned out beautiful and exceeded our expectations. The crew we had were super friendly and very professional. The three of them represents TSR very well. Highly recommend TSR to anyone looking to have this done. We feel this project totally enhanced our home. Great job TSR!
Owner replied
We appreciate your high recommendation and are glad to hear you're enjoying your new floors. Thank you for recognizing our crew's professionalism!
Very friendly person came to do my estimated he answered all my questions that I provided to him . Also price was reasonable. Would recommend them to anyone who ask me about the project.
Owner replied
We appreciate your recommendation and positive feedback. Thank you for acknowledging our team's friendliness and professionalism.
The crew installing were exceptional. They were neat and tidy and cleaned up after themselves as well as being very skilled. The driveway product is a huge improvement over concrete. It is so much better for my feet and because there are no "seams, etc." we are less likely to fall. This is a huge plus for seniors.
Owner replied
Thank you for the wonderful feedback! We’re glad you’re enjoying the improved comfort and smooth, seamless finish, and that our crew’s skill and cleanliness stood out. We truly appreciate you sharing your experience!
Whole experience was great from start to finish. Great crew during install, very professional and respectful, they didn’t mind all the questions I had.
Owner replied
Thank you for the kind words! We’re glad you had a great experience from start to finish and that our crew was professional, respectful, and happy to answer your questions. We truly appreciate your feedback!
TSR did our garage about a week ago and I want to say the whole process was a good experience, from the initial sales call to the installation its self. We are very happy with the look and texture of the floor and comforted by having a transferable lifetime warranty. A neighbor used TSR several years ago and assured me of its high quality work. We were not disappointed. SF
Owner replied
Thank you for choosing TSR! We are thrilled you had a great experience from the initial consultation through installation and are happy with the look and texture of your new garage floor. We truly appreciate your trust and your kind words about our team and quality of work!
We asked for a quote online, and a rep, Adam, was at our house the same day with samples and everything we needed to know to make a decision about our flooring. What a great experience!
Owner replied
So glad to hear you found our service efficient and helpful. We strive to make the decision process as smooth as possible.
I was super excited to get my basement floor done and now that it is in I’m still just as excited. It turned out so well that now I have to either recover the walls because it made them look horrible in comparison or paint them lol. My installer Eli came by himself I figured he would be there late that evening because he had to hand grind the concrete prior to installation. He wasn’t here very long at all. Very impressed with his work ethics and commitment. Would I recommend this for someone else yes for sure knowing that this will last forever and never crack of peel is pure peace of mind. One and done is what I should have done before installing my laminate flooring in the basement in the first place. Now I can’t wait to get the two car attached garage done! I’d love to share some photos if possible!
Owner replied
Thank you so much! We’re so glad you’re loving your new basement floor and had such a great experience with the installation. We truly appreciate your recommendation and look forward to helping with your garage next!
We were referred by friends, so contracted, TSR arrived when expected and stayed until complete, we love the new look. Workers were courteous and professional and clean up was great.
Owner replied
Thank you so much! We’re so glad you love the new look and had a great experience with our team. We truly appreciate you choosing us!
Professional presentation, Tyler the sales representative was on time, answered all of our questions in a very professional manner. He was kind, courteous and listened to all our questions and concerns.
He presented us with an initial offer and then again listened to our inquiries about the presentation and the company’s history.
He presented our questions and counter proposal to his management and we were able to come to a very reasonable agreement.
We had done our homework on the product and company and had two recommendations.
TRS completed a coating in my garage! I am thrilled their employees were outstanding! I would highly recommend them to anyone looking for this kind of service! Im thrilled
Malachi did a great job presenting the product and worked hard to get us a fair price for getting our garage floor coating done. He was very professional and thoroughly explained the process, pricing and financing options that would be applied. We look forward to having the work done.
Owner replied
Thank you, Frank! We appreciate your positive feedback. We look forward to your installation also!
Brian was ahead of schedule for the initial appointment. Very pleasant and informative. Pricing in our opinion was reasonable. We booked on the spot.
Owner replied
Thank you for your positive feedback. We're glad you found our service timely and informative.
Cheri S.
1 month ago
They gave us a fair quote including installation discount and zero financing! They showed up on time. We’re polite and easy to deal with too. Worked hard for hours in 91 degree weather. Turned out just beautiful. Can’t wait to use it!!
We had our front exposed porch treated with TSR coating. The results are beautiful. The crew Collin and 2 others I cant remember their names were prompt, cordial and did an excellent job!
Owner replied
Thank you for the great review! We’re glad you love the results and appreciate your kind words about our crew.
Professionalnservice from start to finish. Love the end result. It looks so clean and adds to the look of our shed.
Owner replied
Thank you so much for your awesome feedback! We’re thrilled to hear you love the finished result and that it adds to the look of your shed. We truly appreciate you choosing us!
Appointment made quickly and easily. After assessing our project, various options were presented and discussed. We made our selections and conveniently completed our contract and payment online. Dante, the TSR Design Consultant, was extremely helpful throughout the process. We look forward to completing our project as planned.
Owner replied
Thank you so much for your wonderful feedback! We’re glad to hear the process was smooth and that our rep was helpful throughout. We appreciate you choosing TSR and look forward to completing your project as planned!
I met with 3 separate companies when looking to refinish the floor in my 3-car garage. After meeting with each of the salespersons, TSR was incredibly knowledgeable, professional, and punctual.
I'll admit that they did not come in at the cheapest price, but were incredibly open to negotiating the price range. I didn't expect them to meet the lowest bid, but they were more than open to making more of a deal for the superior product for their finishing methods.
I would strongly encourage anyone looking to re-do their floors to contact Brandon at TSR.
Owner replied
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience with our team and that you chose TSR for your garage floor project. We truly appreciate your trust in us.
My garage floor looks fantastic…great company to work with..recommend!!
Owner replied
Thank you so much for your kind feedback! We're thrilled to hear you love your new garage floor and had a great experience with our team. We truly appreciate your recommendation and thank you for choosing TSR!
Everything was very professional. The crew was friendly and knew what they were doing.
Owner replied
Thank you for your wonderful feedback! We’re so glad to hear that you found the experience professional and that our crew was friendly and knowledgeable. We truly appreciate you choosing us!
Harrison and Morgan did a great fob handling my installation while I was away in Canada. The installer’s did a great job and the installation looks fantastic!
The onsite estimate process was informative and very helpful. The work team did a great job, cleaned up well, and gave clear instructions on when garage floor could be used. Overall a great experience
Owner replied
Thank you for your wonderful feedback! We're glad the estimate process was helpful and that you had a great experience from start to finish. Thanks for choosing us and we hope you enjoy your new garage floor!
What a great experience learning about the TSR concrete coatings. Stefanie was very knowledgeable professional helpful personable and easy to understand the process which made for an easy decision to have my garage floor finished. With you being a design consultant you recommending a design choice that I hadn’t considered. Thank you Stefanie! I look forward to having my garage floor finished.
Update - Garage floor has now been finished and it looks amazing! I am so pleased with the entire process from start to finish. The color that Stefanie chose to match my siding was spot on. The two man crew showed up on time and the entire process was completed within four hours. They did an amazing job! Thank you TSR. I’m extremely with the way my garage looks!
Owner replied
We appreciate your positive feedback on our TSR concrete coatings and design consultation. We're glad you found our team knowledgeable and helpful. Looking forward to finishing your garage floor!
Patrick was the salesman that came and looked at our garages. He did a very thorough job measuring, amd explaining the process. He helped me pick out the color choice. Im excited to see the project when its completed.
Owner replied
Thanks, Susan! We appreciate your feedback and glad our rep was able to help you with your color. We can't wait for your install!
TSR Concrete Coatings installed their coating on our 2-car garage floor and we are very pleased with the results. The installers were very professional and friendly. We couldn't be happier with their work!
Owner replied
Thank you for your feedback! We're glad to hear you're so pleased with your new garage floor and that our team made the experience a great one. We truly appreciate your support and hope you enjoy your floor for years to come.
Excluding a couple small exceptions with the installation followup, I am very pleased with the overall appearance of both my garage floor and basement floor. They both are very attractive and seem very durable. After it was complete, though, the technicians left my residence without notifying me they had completed their work and not giving me an opportunity to approve the finished project prior to their leaving. Also, my basement lights were left on and since I was told on the description sheet not to walk on the surface in the basement for 24 hours, I had to leave the lights on for a full day wasting electricity. That adds slightly to my overall project cost. In the garage, there was a heavy coating of dust from the floor grinding and coating residue left throughout the entire interior of the garage with the exception of the flooring.They could have cleaned better before applying the new flooring. Other than those items, I am pleased with the overall experience.4r5
Owner replied
Thank you for your thoughtful feedback. We're glad to hear you're happy with the look of your new garage and basement floors. We also appreciate you pointing out the areas where we can improve, and we'll share your comments with our team to help provide an even better experience in the future. Enjoy your new floors!
Installers did a awesome job and answered all my questions.
I would recommend this product to anyone
Owner replied
Thank you for the great review! We're so glad you're happy with your new floor and that our installation team provided a great experience. We truly appreciate your recommendation and thank you for choosing us!
Our garage looks amazing! Everyone was easy to work with from quote to the finished project.
Owner replied
Thank you for the great review! We're so glad you're happy with your new garage floor. It was a pleasure working with you, and we truly appreciate you choosing us. Enjoy your new space!
Logan Ward was very thorough in explaining the TSR Concrete Coatings process to me. I am excited for when this will be applied to my garage floor and transform my garage.
Owner replied
Thank you for the great review! We're so glad you had a positive experience during the consultation and are excited that you've chosen us for your garage transformation. We can't wait for you to see the finished result!
Thank you for your feedback! We're glad your experience was positive overall. Please let us know what we can do to make your experience even better.
Jenny E.
1 month ago
They showed up on time, answered all of our questions and did a great job! We love our new patio and storage room floor!
Patty W.
1 month ago
Excellent work by the TSR team on our back patio concrete coating! It looks fantastic. They were here on time, worked efficiently and followed up with us afterward to share the process for drying, etc. We highly recommend this company!
Wil be having our 4th job done. Very happy with the quality and price. Always treated well and very polite.
That was 2 years ago. I had my patio and front porch patched 2 years ago and the spots they did are now peeling. Tried to call 2 different phone numbers several times in May and left messages, no one has ever called back. A lifetime warranty is useless if the company won't stand behind it.
Owner replied
Thank you for sharing your feedback. We truly appreciate your continued trust over the years and are sorry to hear about the issues with your patio and porch. We apologize for the difficulty reaching our team and would like the opportunity to help. Please send photos of the areas of concern to [email protected] so our team can review and assist with next steps. Please include your name, address, phone number and a brief description of what you are showing in your photo.
They did an amazing job on my garage floor. Take a look!
Owner replied
Thanks for sharing, Vincent! We're so glad that you're happy with your new garage floor! Thanks for trusting and choosing our company to upgrade your space.
Great respond. Professional and prompt. Explain and make the process easy. Help you understand the steps and answer all the questions.
Highly recommend. DiAngelo Liser is great and easy to work with.
Owner replied
Thank you for your recommendation and kind words. We're glad you found our process easy and helpful.
Lauren was Great!! We started out with a rough patch but she stuck with me till it smoothed out! Her patience and tenacity was exceptional! Thank you for staying in there. Awesome product as well!!
Owner replied
Thanks for the feedback! We’re glad everything worked out and that you had such a positive experience with our team. Thank you for choosing us, and enjoy your new floor!
Our floor looks great!!!! Clint and his crew were great to work with and they cleaned up before they left. We are beyond grateful. Thank you!!
Owner replied
Thanks for the feedback! We’re so glad you love your new floor and had a great experience with our installation team. Thank you for choosing us, and enjoy your new floor!
Thanks for the feedback! We're glad you had a good experience and appreciate your kind words about our service and warranty. If there's anything we could have done to earn that fifth star, we'd love to hear your feedback. Thank you for choosing us!
Incredible job, garage floor was in poor condition with large cracks and pitting. After the job, the floor looks as if it was in perfect condition before epoxy coating. No signs of old cracks or pitting, the repair was a small miracle. Highly recommended!
Owner replied
Thanks for the feedback! We’re glad you love the transformation and that our team exceeded your expectations. Thank you for your recommendation and for choosing us!
The TSR representative, Mike, was very knowledgeable about the product and took the time to explain the repair process in detail. He shared before -and-after photos that clearly demonstrated the dramatic results on severely damaged concrete surfaces.
The estimate was calculated quickly, and the cost was much more in line with our budget than the other repair options we had considered.
It also gave us added confidence knowing that Mike has chosen to use this same coating on his own driveway. That speaks well of his trust in the product and its performance.
We look forward to our scheduled date to see the changes that this coating make.
Owner replied
Thanks for the feedback! We’re glad you had a great consultation experience and that our team provided helpful information throughout the process. We look forward to completing your project and thank you for choosing us!
Patrick was so professional and knowledgeable and presents himself so well. We looking forward to our garage floor being installed.
Owner replied
Thanks for the feedback! We’re glad you had a great experience during your consultation. We look forward to completing your project. Thank you for choosing us!
Sales and installation manager were very polite and knowledgeable. Installation went quick. Poles, house and hot tube were trimmed to perfection. Love my new patio
Owner replied
Thank you! We are so glad you love your new patio. We appreciate your feedback!
Everyone we came in contact with was very professional. We were updated at every step. Staff left the area around the garage clean. The garage floor looks great!
Owner replied
Thank you for your kind review! We are so glad you had a great experience and appreciated our communication throughout the process. Enjoy your new garage floor, and thank you for choosing us!
The whole project was a pleasure to experience. Rob the salesman was great. He was professional and courteous.
Taylor and Enrique did a fantastic job. My front porch and rear patio never looked better.
Most importantly, my wife loves the finish.
Owner replied
Thank you for your wonderful review! We are so glad you had a great experience and love the new look of your front porch and patio. We truly appreciate your support and thank you for choosing us!
Jennifer did awesome job.Showed up on time .Told us about the company.Explained the chemistry behind the product .Told us to expect concrete dust during the process.Explains curing times and priced out everything. Absolutely wonderful experience.
Owner replied
Thank you for your kind review! We are so glad you had a great experience and that all of your questions were answered. We appreciate your trust in our team and look forward to working with you!
We just had the new floor coating put in on 7-14 it was 94 degrees out. They did a great job, but we did find and area that was not coated like the other but no problem they were out in 1 week to replace it. TSR crew grinded it back down and started over in the square, now it is perfect.... I don't have pics because our garage is a mess trying to put stuff back.
Owner replied
Thank you for your review! We're glad you're happy with your new floor and appreciate you giving us the opportunity to make things right. We're thrilled everything turned out perfectly. Enjoy your new coated floor!
We couldn’t be happier with our experience with TSR Coatings. From the first conversation with Natalie to the final walkthrough with the installation crew, everything exceeded our expectations.
Natalie was fantastic to work with. She was knowledgeable, responsive, and took the time to answer every question without ever making us feel pressured. She made the entire process simple and stress-free, and her communication from start to finish was outstanding.
The installation crew was just as impressive. They arrived on time, were professional, respectful of our home, and clearly took pride in their work. Their attention to detail, craftsmanship, and work ethic really stood out. They kept everything clean, communicated throughout the project, and made sure every detail was done right instead of rushing through the job.
The finished floor looks incredible. The quality of the workmanship is obvious, and it completely transformed our space. You can tell this team genuinely cares about doing things the right way and making sure the customer is happy.
Companies are built by employees like Natalie and this crew—people who are dependable, communicate well, take ownership of their work, and consistently deliver an exceptional customer experience. TSR is fortunate to have them representing the company.
If you’re considering an any floor coating, don’t hesitate. We would absolutely choose TSR Coatings again and highly recommend them to anyone looking for top-quality work. Now that the basement is done, we can move onto the garage next!
Owner replied
Thank you so much for your incredible review! We're thrilled to hear you had such a positive experience from beginning to end. We truly appreciate your trust, your recommendation, and your kind words. We look forward to helping you transform your garage next!
From the time Tip came down and explained the process of coating our concrete to helping us pick a color to last Thursday when Levi and Mac came and actually did the work, we have had nothing but professional, kind, friendly and hard working people. A special thanks goes to Levi and Mac for their attention to detail, their work ethic and their true willingness to “do it right”. I was so impressed with them. Their day started very early and when it hit 8:00pm and they were still here working, I knew they were getting tired but they still went the extra mile to ensure everything looked perfect and was perfectly done before they left! I applaud TSR for seeing their talent and hiring them and I thank them both from the bottom of my heart for the work they did here at my home!
Owner replied
Thank you for the amazing review! We're so glad you had a great experience from start to finish. We truly appreciate your kind words and your trust in our team. Enjoy your new floors!
We had our front porch and garage done! What a difference it has made. We love it! So easy to keep clean. The guys were great to explain everything and were very professional!! Thank you!!
Owner replied
We appreciate your positive feedback! Our team strives for professionalism and clear communication.
They were clear in explaining what the costs would be and what the process was like. Their representative was courteous and thoroughly professional, able to answer all my questions.
Owner replied
Thank you for your kind words! We're glad our team made the process clear and answered all your questions. We appreciate your feedback!
Josh , the salesman, was knowledgeable, patient, and repeated details patiently. He has a detailed display of the steps which will occur to repair and toprovide a beautiful fnish to my garage floor.
The repair and perfectly polished floor is better than I could have dreamed.
Owner replied
We're glad to hear you found our service informative and satisfactory. Your feedback about our salesman and the quality of our work is greatly appreciated.
The workmen were very professional. They reviewed what work was going to be done before they started. They explained the process and what I needed to do after they finished.
Booked our appointment for October. Very happy with Clint the TSR representative. Explained the process and made us feel very comfortable and without pressure. Would highly recommend them. Will review again as soon as the job is completed.
Owner replied
Thanks for the kind words. We are glad you had a great experience during the appointment and felt comfortable throughout the process. We appreciate your recommendation and look forward to completing your project.
Great company and great worker, they were very professional. They did a fantastic job in my garage.
Owner replied
Thank you for the feedback! We appreciate your kind words. Enjoy your garage!
Sharon C.
2 months ago
Everyone I dealt with was professional and kept me informed. I never felt that there was any hipe. From Zach, who initially provided the info and estimate, to the three worker bees who showed up promptly and worked continuously on the install day it was a smooth process. Have recommended them to my neighbors who have kept a close eye on this project.
Ty & Corian were fantastic to work with. They were very positive & explained every step of the process. The garage floor looks amazing & Brian from TSR Concrete Coatings was super easy to work with!!!
Owner replied
Thank you for the great review! We’re so glad to hear our team provided a positive experience and kept you informed throughout the process. We’re thrilled you love your new garage floor. Thanks for choosing TSR!
The garage floor came out great. Christian and his partner did a real nice job. They answered my questions, and were very helpful.
Owner replied
We’re so glad to hear you’re pleased with your garage floor and that our crew provided a great experience. Thanks for your feedback and for choosing us!
Very impressive results! They transformed our 30 year old concrete patio into a beautiful oasis! Excellent quality! From the quote through installation prompt service and amazing results. Highly recommend.
Owner replied
Susan, we’re thrilled you love your transformed patio and had a great experience from quote to installation. Thanks for choosing TSR!
Great experience from start to finish. Can’t wait till they do my next project. Garage floor looks great.
Owner replied
We’re so glad to hear you had a great experience from start to finish and that you love your new garage floor. We’re looking forward to helping with your next project. Thanks for choosing TSR!
Laura M.
2 months ago
The work was so professionally applied. Everything was cleaned up at the end. We Love the color we chose called"Stonewash". It has grey and white and light bluish grey fakes. It matches so well with our siding color and brick.
Thank you.
Had the driveway done with the rubber coating they arrived about 7:30 am they worked hard until they were finished the driveway looks great 👍 they said not to walk it until Sunday at 2:00 pm and don't drive or park on it until Tuesday morning so it had proper time to set can't wait until Tuesday morning I pray that I'm done with it. The people that came were very polite and answered any questions that I had
Owner replied
Thank you for your kind words! We're so glad you're happy with your new driveway and that our team provided a great experience. We appreciate you choosing us and hope you enjoy your new coating for years to come!
Our cement was crumbling on a garage approach we had a new cement pad laid 5 years ago because of a bad mix. TSR did a great job coating it so it would last and not have to be completely replaced. Professional team from sales to installation. We were given 2 recommendations for TSR, one being another concrete company. Very happy with the look!
Owner replied
We appreciate your positive feedback on our work and professionalism. It's great to hear you're happy with the results!
Very impressed with the sales representative. He looked over the garage and explained what can be done and how polyurethane works. We then sat down and he further explained what will happen the day of installation. Then gave me a good price and went over the warranty which came immediately on Gmail. I’m looking forward to to installation in September. My sales representative was Patrick Wichman.
Owner replied
We appreciate your positive feedback about our sales representative. Looking forward to your installation in September!
They were always responsive throught out the process. From getting the quote to the finish product. They were a higher then some but had the experience to get the job done in a timely fashion and the finished job was worth it.
Owner replied
Thanks for the feedback. We're glad you found our services well worth it. We hope you enjoy your floor for years to come!
Before & after pics show the polyaspartic coating makes our patio look great (especially where hot tub was removed). Downside was work equipment placed on the lawn that killed a spot of grass and whatever spilled on the driveway that won't wash away.
Owner replied
Thank you for your feedback! We're so glad to hear you're happy with how your patio turned out. We also appreciate you bringing your concerns about the lawn and driveway to our attention. We've shared your comments with our team, and someone will be reaching out to discuss them with you.
The workers were professional, knowledgeable, and courteous. They explained every step of the process and were done within five hours as promised. We are very happy with the look of our patio. It looks new!
Owner replied
We appreciate your positive feedback! We're glad you're enjoying your refreshed patio!
We are happy with the final product TSR Concrete Coatings ~ Bloomington, IL delivered. The installation crews were professional, timely, competent, and did quality work. The finished coating looks great, and we are pleased with the workmanship. Our sales person Caleb was always available to help us with questions, Christian, the Project Manager does a good job of addressing concerns promptly, and the Admin Delilah helped get us scheduled promptly. Glad the job is completed and we love the finished work. We did a multi-day project (garage, sidewalks, porch, patio, and driveway). For big projects you need to pack your patience because everyone is at the mercy of the weather and it can take multiple rescheduling to get it all done. But, the TSR Team is willing to work with you to make it happen.
Owner replied
Thank you for your thoughtful review! We're so glad you're happy with the finished project and that our team provided professional service and quality workmanship throughout the process. We truly appreciate your patience with the scheduling, and we're thrilled you love the final results. Thank you for trusting us with your project!
We are beyond thrilled with the job TSR Concrete Coatings did on our garage floor. We had a couple decent sized cracks & a small area of concrete pitting and when the project was complete you cannot even see where those issues were. The three man crew was polite & paid attention to detail and that was important to us. Thanks again TSR for making our garage look great!
Owner replied
Thank you, Martha! We're so glad you're happy with your new garage floor and that our team was able to make those cracks and pitting disappear. We truly appreciate your kind words and hope you enjoy your beautiful floor for years to come!
Professional. Prompt. No surprises. Two friendly workers showed up & worked really hard and fast. Did a beautiful job. Completed when they said they would. Well done. Floor looks great.
Owner replied
Thank you for your positive feedback. We're so glad that you're happy with your new floor! Thanks for choosing us!
I used TSR for my back patio and pool deck coating. We had them apply the Revarok hard rubber surface product. We absolutely love the final result. It looks great and is much cooler and safer than concrete.
TSR did a great job at a reasonable price. Mike in sales was able to work me with me on price and into the schedule in a timely manner. The team arrived when promised and did an excellent job in good time.
I highly recommend this product and this company.
Owner replied
Thank you for your positive feedback. We're glad you're pleased with the Revarok surface and our team's punctuality. Your recommendation means a lot to us.
The young man that did my garage floor was on time, even a little early and done by early afternoon! He was prepared for the day with all the things he needed and then cleaned up before leaving. Would definitely recommend TSR! Now let's see how it holds up!
Owner replied
Thank you for providing a review! We are glad to hear you had a great experience with our installer and that your garage floor project was completed efficiently and professionally. We are confident you will be enjoying your new floor for years to come. Thank you for choosing TSR!
Our patio turned out amazing!!! They showed up on time and were so kind & exceeded all of our needs with no hesitation! Definitely would recommend them to whoever needs some concrete coatings done. We couldn't be happier with our outcome!
Owner replied
We appreciate your positive feedback! It's great to hear you're happy with your patio. Thanks for recommending us!
TSR Coating resurfaced and coated our garage floor yesterday, and we couldn’t be happier with the results. The crew was friendly, efficient, and clearly takes pride in their work. Our garage looks brand new, and the coating quality is excellent. Great experience from start to finish.
Owner replied
We appreciate your positive feedback. Looking forward to delivering the finished product!
Ozzy and Mark both did an amazing job on my garage floor. Coating came out excellent, Ozzy was very professional and informative about the whole process! Thanks again!
Owner replied
We appreciate your trust in us! Looking forward to serving you in July.
Ethan came to give us an estimate. Answered all our questions and gave us advice on what we were uncertain of without any pressure or questioning our final decisions. We look forward to our installation.
Owner replied
Thank you for the feedback! We're glad you had a great experience and that everything was explained clearly. We appreciate your trust and look forward to giving you a floor you'll love!
Logan arrived at the appointment on time. Was starting on the measurements and because of the designer concrete a different covering was necessary. So, he did the measurements and ask about a boarder around like what we have. My son Eric joined the discussion and colors picked what would go well with the colors around the house. logan was very pleasant to work with. I cannot wait to see it completed
Owner replied
We appreciate your feedback and patience during the design process. We're glad you found our team member pleasant to work with. We're excited for your install as well!
Excellent experience and quality product. From the sales process to installation, everything was professional and smooth. We needed to change our initial install date due to travel and did so with no issue. The installers provided clear and detailed information and instructions. We are thrilled with the result!
Owner replied
We appreciate your positive feedback. We're glad the rescheduling and installation process went smoothly for you.
Stephanie provided a complete and thorough estimate and offered good advice. Cody and his sidekick did a great installation job and provided good advice on when to walk and drive on the newly coated surface.
Owner replied
We appreciate your positive feedback. Glad our advice was helpful!
Fredy the design consultant was very clear what we could expect. the installers worked quivkly, even in 90 degree heat. the floor looks great. We should have done this when we moved in.
We're so happy to hear that you love your new floor! Thanks for allowing us to transform your garage!
Reggie S.
2 months ago
I had my patio redone by TSR today. It had an epoxy coating that was done by another company a few years ago that had failed terribly. The epoxy coating was peeling off and pitting throughout the patio. I was just sick about it after spending all that money and being given false guarantees about the product they used. After researching several companies, I decided to go with TSR. I had a good experience with Mitch who came out to give me an estimate. He truly felt bad that my patio looked so terrible and that the previous company chose to ghost me when I tried calling them about the issues. The communication with this company is excellent. It was extremely important to me that this time, the I company I used offered a lifetime warranty. Manny and Nestor, who made my patio look so beautiful did an excellent job. They were very knowledgeable, professional, efficient and kind. I'm over the moon with the outcome and can't wait to enjoy using my patio again. I highly recommend TSR!
Great price and estimate from Stefanie.. scheduled for installation 2 weeks.
Owner replied
Thank you for your feedback! We're glad to hear you had a great experience with Stefanie and that she was able to provide a great estimate and pricing. We appreciate the opportunity to work with you and look forward to installing your new floor soon!
Very happy with installation. Installers very cooperativei and know their job.
Owner replied
Thank you so much for your feedback, Richard! We're thrilled to hear you're happy with your new floor. We appreciate the opportunity to bring your floor coating vision to life and thank you for choosing us for your project!
The crew arrived at the time they said and went to work on the garage floor. The temperature and humidity made the job challenging but they finished the job by mid-afternoon. Parker and Grant explained the process to me then told me the timing to return everything to the garage. I am very impressed by the looks of the floor. I chose to have the floor done since the cracks were becoming more prominent and I did not want to have the floor replaced in the near future. I would recommend this company because of their attention to detail and efficiency in applying the materials to give me a beautiful garage floor.
Owner replied
Thank you for your recommendation. We're glad our team could assist with your concrete coating queries.
Floor coating went down quickly with no problems. The results are very nice and look great!
Owner replied
Thank you for your feedback! We're so happy to hear that you're loving your new floor and that the installation went smoothly. We truly appreciate you choosing us for your project!
Very quick process. Decision was easy to make. VERY cost effective.
Owner replied
Thank you for your feedback! We're glad to hear the process was quick and easy and that you found our solution to be cost effective. We appreciate the opportunity to work with you and thank you for choosing us for your project!
I had two so come out today to do a quote on my garage floor polyurethane and they were very reasonably priced. They were very professional and I was very impressed with their warranty service and book the job.
Owner replied
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with TSR from your consultation to choosing your garage floor coating project. We appreciate you recognizing our professionalism, value, and warranty coverage. We can't wait to install your coating!
We couldn’t be more happy with the way our garage floor turned out! I honestly thought there was no way to get rid of the scaling and cracked floor, but TSR did a great job on it and I have & will definitely recommend them to people!
Owner replied
Thank you for the recommendation and your kind feedback, Pete! We're so happy to hear that you love your new garage floor. We hope you enjoy your upgraded space for years to come!
Garage floor was heavily damaged my road salt. The team was meticulous in the preparation of the new surface. The outcome was phenomenal! I highly recommend TSR to solve your bad concrete problems. Time will tell how durable it is.
Owner replied
Thank you for your wonderful feedback and recommendation! We're thrilled to hear you are happy with the outcome of your garage floor.
From the salesman to the 2 installers, everyone was professional and courteous. Everything was explained even during the installation. They were not pushy on buying their product. It speaks for itself. Thank you for making my garage floor look amazing!
Owner replied
Thank you for taking the time to share your experience! We appreciate your kind words about our team and are glad to hear that everyone from the consultation through installation provided professional and courteous service. We're glad you're loving your garage floor!
TSR did an excellent job with our garage floor. They were prompt with estimate and arrived as planned. Guys who did the work were very nice and professional.
Owner replied
Thank you, Denise! We're so grateful for your feedback and for allowing us to make your concrete pretty!
TSR was very professional from our first meeting until the completion of the job. They were communicative and responsive. The guys who did the work we polite and very experienced. They completed the work in about seven hours and we are thrilled with the results.
Owner replied
We're glad to hear you're happy with your new floor! Thanks for the positive feedback and acknowledging our crews' hard work!
TSR (Aaron and his crew) were rock stars today. Heat index over 100 and they soldiered on through it all to complete our patio project in one day, and it wasn't an easy one. Great guys, great product (Revaflex) and beautiful final results.
Owner replied
Thanks for taking the time to share your experience, William. We're glad to hear you are pleased with your new RevaFlex patio and the final results.
Got a quote and install date with Ethan. Seems like a fantastic company!!!
Owner replied
Thank you for your feedback! We're excited to transform your space and bring your concrete vision to life. We appreciate the opportunity to work with you and look forward to delivering great results!
We LOVE our new garage floor!! TSR Concrete Coatings in Grimes, Iowa was great to work with from Logan Ward in sales to our two installers, Brandon and Mafasa. Logan‘s sales presentation completely sold us on TSR over the other three companies we were considering. And our installers were very professional, and skilled as they transformed our garage floor into the nicest one we’ve ever owned! We couldn’t be happier – we highly recommend this company!
Owner replied
Thank you for your glowing review! We're delighted to hear that you're pleased with your new garage floor and our team's professionalism. Your recommendation means a lot to us.
Salesman was very good. Explained how it works showed samples and quoted price. It was only a little more than inferior company quotes so I am having my garage done. After nearly 40 years I am going to finish my garage. thanks
Owner replied
We appreciate your feedback. We're glad our salesman could assist you. Enjoy your finished garage!
Met with Ryan for getting a quote..
He was efficient in getting the measurements. Giving us time to look at the flooring samples and make a decision on what we would want as he explained all that it would entail... Although the price I thought was still on the high side we made a deal. Now we get the garage empty and ready for the flooring team.
Owner replied
Thank you for sharing your experience! We're glad to hear Ryan provided a helpful and informative consultation, taking the time to explain the process and help you choose the right flooring option for your garage. We appreciate the opportunity to work with you and look forward to transforming your space!
I LOVE LOVE LOVE it. Our garage floor looks absolutely amazing. I'm so glad we decided to use TSR Concrete Coatings. They were super professional and friendly. No more flaking or cracks. It's worth every penny. And it's not as expensive as it looks.
Owner replied
Thank you for your feedback! We appreciate the opportunity to make your concrete look great and are glad to hear you love your new garage floor. Thank you for choosing us and for sharing your experience!
Hailey B.
3 months ago
The team did an amazing job with our garage and basement floor! They were so nice and got the job done efficiently. It’s beautiful! We are already planning for a repeat service in another area of our basement because we are so thrilled with how it turned out. Thank you!
They explained the processes and offered different color combinations and ways to cheaply empty and store the items from your garage.
Owner replied
Thank you for your feedback! We're glad to hear our team took the time to explain the process and help you explore different color options. Thank you for choosing us for your garage floor project!
The process was smooth and the floor looks great. The only issue I have isn’t the the edges around the floor drains doesn’t look good. I couldn’t really see it until I was able to get on the floor last night. They also didn’t coat all the way under my steps into the house. Minor stuff in the scheme of things but something that will need to be addressed nonetheless.
Owner replied
Thank you for your feedback. We’re glad to hear the process was smooth and that you’re happy with how the floor looks overall. We do appreciate you bringing the concerns around the floor drains and the area under the steps to our attention, and we would be happy to review those items with you, and will be in touch.
Installers did a great job preparing and applying the finish to the floor and foundation walls. Also did a nice job cleaning up at the end. Definitely recommend this company.
Owner replied
Thank you for your feedback! We’re glad to hear the installers did a great job with the preparation, finish, and cleanup. We truly appreciate your recommendation and your business!
Mitch in sales was great at explaining the process and showing me my options. Shannnon, Jose and Marc did an amazing job at installation and explaining how to keep my floor looking great.
Owner replied
Thank you for your feedback! We’re glad to hear our team was helpful in explaining the process and options, and did an amazing job with the installation and care instructions. We truly appreciate your business!
We signed the contract this morning. Our Salesman, Ethan, was professional, courteous, knowledgeable, and had a nice sense of humor!
I thought the price would be DOUBLE what it ended up being!
Thank you Ethan!
I'm confident that I will be writing another 5⭐️ review after installation!
Owner replied
Thank you for your feedback! We’re glad to hear Ethan was professional, courteous, and helpful in explaining everything clearly, and that you were pleased with the pricing. We truly appreciate your business and look forward to delivering the same great experience during installation!
TSR just completed applying the coating in my garage. From the salesperson to the installers, and completion of the project, I was impressed with their professionalism and the project. What sold me was the lifetime guarantee and reputation of the company. I would highly recommend to friends and family.
Owner replied
Thank you for your kind words and recommendation! We are thrilled to hear that you were impressed with our team from start to finish. We appreciate your trust in TSR and hope you enjoy your new garage floor for years to come!
TSR guys arrived shortly after 8am, I spoke with John and they got started. The whole process went great, your crew finished up their work and the job. They cleaned the mess up and loaded up and gone by 1:48pm. Great job 👏
Owner replied
Thank you for your review! We are glad to hear everything went smoothly and that John and the crew provided a great experience from start to finish. We appreciate your feedback and hope you enjoy your new floor for years to come!
We had the TSR team apply the Revaflex concrete coating on Saturday. Looks awesome! Can’t wait to walk on it and place furniture back in place on the patio by the pool.
Owner replied
So glad you're pleased with the Revaflex coating! Enjoy your refreshed patio space.
We recently had our garage floor coating completed, and we are extremely happy with the results.
Jennifer was excellent throughout the entire process. She was professional, responsive, knowledgeable, and answered all of our questions promptly.
The installation crew of three workers did an outstanding job. They arrived on time, worked efficiently, paid attention to detail, and kept the work area clean. The workmanship and finish exceeded our expectations.
The garage floor looks amazing, and the quality of the coating and overall appearance are excellent. We highly recommend this company to anyone looking for a professional garage floor coating service.
Thank you, Jennifer and the entire team, for a great experience!
Owner replied
Thank you for your wonderful review! We’re thrilled to hear you’re extremely happy with your new garage floor and that Jennifer and the installation crew provided a great experience from start to finish. We truly appreciate your recommendation and kind words!
The crew that performed the work were right on time, worked hard, were personable and did a great job. I'm very pleased with the results - looks great!
Owner replied
We appreciate your positive feedback. Our team strives for punctuality and quality work. Thank you!
Would highly recommend TSR Concrete Coating. They did a fantastic job coating our swimming pool deck, completely transforming the entire outdoor area. The project was completed exactly on time. I was thoroughly impressed by their excellent workmanship and the high level of professionalism displayed from the initial estimate right through to completion.
Owner replied
We appreciate your high recommendation and positive feedback on our workmanship and professionalism. Thank you for acknowledging our punctuality.
Everyone we worked with at TSR was amazing to work with. Tue install crew were all talented and took their time ensuring the job was completed to our satisfaction. The RevaFlex product transformed our pool deck into a new safe, cool to the touch, space. Cannot wait to hang out on it in the days and years to come!
Owner replied
Thank you for your wonderful feedback! We’re thrilled to hear that our team and the RevaFlex product transformed your pool deck and that you’re so happy with the results. We appreciate your kind words and hope you enjoy your new space for many years to come!
Excellent service from start to finish. When I first got my quote on what I wanted done everything was explained thoroughly. Ethan took time to answer all of my questions. On the day of the installation the 2 guys were nice and friendly and did an excellent job. They didn’t waste anytime and got it done quickly. My new garage floor looks great. Highly recommend.
Owner replied
Thank you for your great review! We’re happy to hear you had an excellent experience from start to finish and that Ethan and the installation crew took great care of you. We appreciate your recommendation and hope you enjoy your new garage floor!
I can only give them 5 stars but it's a 10 star product and company John and Jay did an excellent professional job turning our old patio into a beautiful new patio in a few hours
Owner replied
Thank you so much for the amazing review! We’re thrilled to hear John and Jay did an excellent job transforming your patio and that you’re so happy with the results. We truly appreciate your support and recommendation!
TSR has the best customer service! Nothing went wrong, just saying they were wonderful communicating when they were coming and they were on time. The men did a great job with my garage floor! I would recommend them to anyone looking to get a coating on their garage floor.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our service and your garage floor.
I had a great experience working with TSR Concrete Coatings and I'd highly recommend them. My sales person, Nick, was great, and the installers, Manny and Nestor, were outstanding as well. The price was reasonable and I'm extremely happy with the end result. My garage floor was beat up pretty badly, but the installers patched and prepped the concrete and then installed a beautiful floor, all in about a half a day. I've very happy with the results.
Owner replied
Thank you for your great review! We’re happy to hear Nick, Manny, and Nestor provided an excellent experience and that you’re extremely pleased with the finished garage floor. We truly appreciate your recommendation!
The crew called ahead to give me their time of arrival. They got set up quickly. He explained what they were going to do. Within a few hours they cleaned up and gave me instructions on time needed before use of the garage.
My garage floor looks great! I love it!
Thank you TSR!
Bill Slusher
Owner replied
Thank you for the great feedback! We are glad to hear the crew communicated well, worked efficiently, and that you’re happy with how your garage floor turned out. We appreciate your support!
The TSR crew was very professional and exceptionally polite. Travis always kept us updated. I highly recommend this company.
Thanks for a great job.
Owner replied
Thank you for the great feedback! We’re glad to hear the team was professional, polite, and kept you updated throughout the process. We appreciate your recommendation and support!
Great sales person Stefanie Becker. Explained every thing in detail.Great floor installed by a very professional team. They worked very hard making my garage floor look beautiful. I will highly recommend this team to my friends who would like the floors to be beautiful.
Owner replied
We appreciate your feedback on our sales team. We're glad you found the explanations helpful.
Harrison and another associate came to my house inspected the area and gave us a reasonable price. I was treated professionally and looking forward to seeing the job done.
Owner replied
Thank you for the great feedback! We’re glad the consultation went smoothly and you had a professional experience. We look forward to getting your project completed!
So far, so good. Due for installation August 4th. Our first interaction with the sales professional was positive. I will update as our project progresses.
Owner replied
Thank you for your feedback! We're glad to hear your initial experience was a positive one. We look forward to completing your installation on August 4th and appreciate you choosing us for your project.
This project turned out great. The guys who worked on it (Xavier and Riley) were excellent. They worked hard and did a great job in the face of some challenges. The project was begun on time on a Wednesday, as scheduled. Due to the excessive heat and humidity, and an impending early afternoon thunderstorm, they had to stop what they were doing. They were able to fit us in on the following Saturday around an already scheduled job. They finished our project with no problems. All along, they explained what they were going to. We are very pleased with the outcome and would highly recommend TSR!
Owner replied
Thank you for your kind words! We are happy to hear you are pleased with the outcome. We appreciate your patience with the weather delays and are glad our team was able to complete the project to your satisfaction. Thank you for your recommendation and for choosing TSR!
The crew arrived on time. They worked steadily to finish my project, fully aware impending storms were approaching. I'm very impressed with the final product.
Love it! This was an excellent upgrade for our house. It was easy to set up the consultation. They gave us a quote on the spot. They brought samples of each color so we could decide which one would work the best for our house. I called a couple days later and scheduled the day. They showed up on the exact day scheduled (about one month later) and got right to work. Took about 4 hours. It turned out beautifully! If there is one suggestion to improve, I would have liked to keep a couple of the sample colors. The hardest part was deciding which color to get and moving all our stuff out of the garage. Who knew we had so much stuff… Highly recommended!
Owner replied
Thank you for the wonderful review! So glad you love the finished result and had a great experience from consultation through installation. The feedback about keeping sample colors is appreciated, and the comment about clearing out the garage gave us a smile. Thank you for your recommendation and for choosing us for your project!
Ethan with TSR came out to quote our patio. He was very well prepared and knowledgeable! Really appreciated his help and we decided right away to book this product/ service!
Owner replied
Thank you so much for taking the time to share your positive experience, and for choosing TSR. We look forward to installing your new floor.
Had TSR come and do our garage and patio. They came and worked very hard on the floor prep, then the bad weather came. The installers advised that we don't coat the floor because of the bad weather. They came back 2 days later and finished. They did a good job, it looks great.
Owner replied
Thank you for the feedback! Glad to hear the team worked hard through the weather delays and that everything turned out great. We appreciate your patience and are happy you’re pleased with the final result.
TSR Concrete Coatings did an amazing job on my garage floor. My garage is like brand new now. It’s was a great experience and I now will have an extra rainy day room for my house!
Thank you, TSR!
Owner replied
Thank you for the kind feedback! We’re glad to hear your garage floor turned out great and that you’re enjoying the extra space. We appreciate your business and support!
They did a great job, the only thing I didn't know was the grinding of my asphalt drive and then I was told I needed to fill in the space that was left with silicon. I wish TSR would of filled the space in for me.
Owner replied
We appreciate your feedback. We'll take your suggestion into consideration for future services.
The Guys showed up when expected , explained procedure, and got right to work. They both were very professional, polite, knowledgeable, and really seemed to care about getting the job done correctly. Before long they were cleaning up getting ready
leave. The floor was still drying, but looked amazing. They finished up with care instructions and left. Renewed my faith in some of these younger workers these days. So glad I went with
TRS coatings. Great experience. PS . Give them 2 a raise. :)
Owner replied
Thank you for the wonderful feedback! We are thrilled to hear that your installation team arrived on time, explained the process thoroughly, and completed the job with professionalism and care. It's especially rewarding to know their attention to detail and commitment to quality made such a positive impression. We will be sure to share your kind words with the crew, and we'll pass along your suggestion about that raise too! 😊
Thank you for choosing TSR Concrete Coatings. We truly appreciate your business and are delighted that you had a great experience. Enjoy your beautiful new floor!
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business.
Merlin W.
3 months ago
had the sales consulation today and was very impressed with the process and warranty offered with the product. Consult was not high pressure and sales rep was very patient with our questions and selection of the color. Two months out for the work to be done, but thus far are impressed with TSR.
I would highly recommend TSR Concrete Coating.
We were very impressed with Natalie’s presentation and her knowledge of her product.And working with us to answer all our questions and concerns. That’s why I wanted to give you our review on Natalie now. Great to work with.
We haven’t had it installed as of yet looks like August. When it’s done I will update my review.
We were very impressed with Natalie’s presentation and her knowledge of her product. She went out of her way to answer all our questions and concerns. And bent over backwards to work with us. We haven’t had our garage floor done yet. But I’m sure everything will be great. I will update when it’s done
Owner replied
Thank you for the kind feedback! We’re glad to hear the presentation was helpful and all your questions were answered. We look forward to completing your garage floor and appreciate the opportunity to work with you.
We contacted TSR to resurface our badly pitted and spalling driveway, that was only 6 years old. The entire process was easy and efficient, from the initial estimate, scheduling, installation, and follow-up. Hans answered all our questions thoroughly, and provided photos of other completed projects to help us choose the right color. Tyler, the manager, responded quickly when we had questions post installation. We have received many compliments from neighbors about how beautiful our driveway and walkway turned out! Thanks, TSR!
Owner replied
We appreciate your positive feedback and are glad to hear you found our process efficient. Thank you for choosing TSR for your driveway resurfacing needs!
Crew showed up on time and worked hard throughout the day. They left a little bit of a mess in the driveway and not a ton of information about what to do after they completed the work but I was able to get people on the phone to answer my questions fast and they were able to answer my questions. Floor looks good and I’m happy that I went with the floor and the company
Owner replied
We appreciate your feedback. We'll work on improving our cleanup and communication. Glad to hear you're satisfied with your floor.
Pleased with the results, installation was on schedule and went smoothly. I recommend TSR. The low point.... The first thing the crew leader said to me was "How are you going pay for this?"
Owner replied
Thank you for your feedback. We're glad to hear about your satisfaction with our work. We'll address your concern about our crew leader's approach.
Fredy was courteous, professional, and knowledgeable. He explained the entire process and made the decision to proceed with an updated garage floor easy.
Owner replied
We appreciate your feedback on our staff's professionalism and expertise. We're glad the process was made easy for you.
We received a quote from Fredy and two other companies before starting our job. Fredy explained that he was a former installer, and knew the process and explained why it was better than other products and processes. They followed up before our scheduled day with instructions to be certain everything would go smoothly. They came when promised and completed their job professionally. We LOVE our new floor!!
Owner replied
We're glad to hear your consultant's expertise was helpful and that you're enjoying your new floor! Thank you for your feedback.
Well the adds on Facebook show the resin poured in large amounts and spread out rather thick. Actual process used in my garage was resin applied sparingly then a roller was used to paint the resin on in what appeared to be a thin layer. It may perform the same, don’t know yet. The floor looks great though. Cracks in floor are barely noticeable and chipped concrete areas filled in nicely. If your floor is poured separate from the home foundation, you can expect to see those separations or gaps as they do not fill those for fear of a different settling rate. I used colored caulk to fill mine in afterwards and it looks good so far.
Owner replied
Thank you for your detailed feedback. We're glad to hear that you're satisfied with the look of your garage floor. We appreciate your understanding regarding the application process and settling concerns.
Great sales pitch and excellent follow up. Competent and personable workers. Very efficient and detailed.
Owner replied
We appreciate your positive feedback on our sales pitch and follow-up. Thank you for recognizing our competent and efficient team.
Darrell S.
3 months ago
Competent workers with great attention to detail. Efficient although the schedule time was lengthy. But they showed up when scheduled and did a great job
I was communicated with by several means to ensure that Joe Sumner, the estimator, would be at my home on time as requested. Joe was very friendly and professional, and we were able to come to a quick agreement on their cost and scope of work to be provided. I am confident of the expertise of the work to be performed and that it will be done as described and on time. I’m excited to get my garage organized and looking great.
Owner replied
We're excited to have earned your trust and appreciate the opportunity to work on your project. We look forward to transforming your garage and delivering a finished product that lives up to your expectations. Thank you again for choosing us!
Had my garage floor redone in April. This weekend we had a garage sale and I got multiple complements on how nice the floor looked. Just really happy with how it turned out and really glad we had it done!
Owner replied
Thank you for sharing! We love hearing that your garage floor is still turning heads months later. We are thrilled you're happy with the results and appreciate you choosing us for your project!
Did an absolute fantastic job. In and out in one day. Looks amazing. The crew was very friendly and kept me informed during the whole process. Highly recommend, classes up my garage sigficantly .
Owner replied
Thank you for the wonderful feedback! Our team takes great pride in delivering quality work, clear communication, and a smooth experience. We appreciate your recommendation and are glad we could help transform your garage!
The two men that worked on our garage floor were very polite & professional. The job was completed timely & looks beautiful. All areas were taken care of with great care & detail. Jennifer Scarpelli, the salesperson was also very professional & answered all of my questions. Thank you for the great job. I would highly recommend their services.
Owner replied
Thank you for the kind words! We're glad Jennifer and the installation crew provided a professional experience and delivered a floor you're happy with. We appreciate your recommendation and thank you for choosing TSR Concrete Coatings.
We just had TSR do our entire lower level inside our home on Monday. The communication ahead of the install was great and the crew that completed the install were the best! The crew showed up on time and communicated well, worked very hard and completed the work efficiently and they were very polite and caring when it came to our home. We love the look of the floor and the quality is great!
Owner replied
Thank you for the wonderful review! We are happy to hear you had a great experience from start to finish. We'll be sure to share your kind words with the crew. Enjoy your beautiful new floor, and thank you for choosing TSR!
The crew showed up on time for the job. Very polite and friendly. They answered all my questions about each phase of the work. Did nice work and cleaned up everything when done. Price was inline with the other estimate I received. I would recommend them to anyone.
Owner replied
Thank you for your recommendation and positive feedback. We're glad our team met your expectations.
The crew was here at their scheduled time. They explained what they were going to do. My questions were answered to my satisfaction. The job was completed in one day as advertised.
Owner replied
We appreciate your positive feedback. Glad to hear our crew met your expectations.
I am thrilled with my new garage floor that was poured today .. the crew of Justin, Nick and James were very friendly, professional and answered all the questions I had. Did a phenominal job from start to finish. I highly recommend TSR for your home project!!!!
Owner replied
We appreciate your high recommendation and positive feedback about our crew. We're glad you're satisfied with your new garage floor!
Great experience with TSR. Tony and Quinn arrived promptly and explained how the concrete coating process worked. They were friendly and professional. As I peeked in on their progress, they appeared to be doing meticulous work. The end result is beautiful. I’m glad I chose TSR for this project.
Owner replied
We appreciate your positive feedback on our team and workmanship. Delighted to hear you're satisfied with the end result.
I wish I could give more than 5 stars! I can not say enough about the swerving I received from TSR. It started with Caydon, who provided me with a quote and shared the basics of TSR with me. He was professional, friendly, knowledgeable, and went above and beyond to answer my questions. Christian and Jay were also so helpful when I needed them. Finally, Jake finished the floor beautifully and made a hideously damaged garage look absolutely perfect. He did my parents garage and is the next around! I am also thankf for TSR’s lifetime warranty. You can’t go wrong here!
Owner replied
We're delighted to hear about your positive experience with our team and the final result of your garage floor. Your satisfaction is our top priority. Thank you for your kind words!
Just signed up today can’t wait till I get my new garage flooring in July. Everything went great from information, details, etc. Hans really did a very nice job in showing us the entire project details and choices.
Owner replied
We're glad to hear you had a positive experience. We'll pass your compliments to Hans. Looking forward to delivering your new garage flooring!
Great process—-beautiful patio!
They arrived on time and did a fantastic job on my patio! Cleaned up afterwards.
Very nice installers
Highly recommend this company
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're enjoying your new patio!
I had my garage floor resurfaced it looks great i am very happy with it the two guys who did the work were very friendly and answered all the questions we had could not believe how fast they worked they were here from start to finish and cleaned everything up very impressed
Owner replied
We appreciate your positive feedback. Our team always strives for efficient and thorough service. Thank you for choosing us!
Luke did a great job. Showed up on time. Told us about the company and its history. Explained the chemistry behind the product. Covered the process as far as grinding the concrete and stitching it along a crack. Very thorough on what we need to have cleared out of their way to perform the work. Told us to expect concrete dust even though they clean and vacuum continuous during the process. He created a story of how the process will go and what to expect upon completion. Explained the curing times and how soon certain items could be moved back in. Spread out color samples while he measured. Priced everything out and gave us payment options. All this and set a date for having the work done.
Whole process was very professional and completed in about 35 minutes. Absolutely wonderful experience that exceeded our expectations given what other contractors have offered.
Highly recommended.
Looking forward to our garage floor being done.
Owner replied
We appreciate your detailed feedback and are glad to hear our team provided a thorough and professional service. Looking forward to working on your garage floor!
Luke at TSR was easy to work with, provided clear explanations of the process of repairing my 65 year old garage floor and it was all done in one day. It is now level again, not cracks or pitting. Really happy with how it looks and the job his crew did for us.
Owner replied
We appreciate your positive feedback about our service. It's great to hear your garage floor transformation was a success!
Cannot give more than 5 stars, or I would! Awesome crew did an awesome job. Any concerns were addressed immediately, and questions were answered promptly, and completely. Had the Revatek granulated rubber coating installed on my concrete patio. Looks fantastic! Cannot wait to set-up all my furniture once it’s completely cured. Going to be a great summer!
Thank you!
Owner replied
We appreciate your positive feedback! Looking forward to delivering the finished product.
Jim P.
3 months ago
Our garage floor has needed up grading for years, we finally decided to get it done. Hans was very professional, explained everything and there was never any pressure. floor has not been done yet, July 6th. I will have pictures after job is complete.
Josh did an excellent job explaining the process & answered all our questions very thoroughly.
We agreed to engage your service due to the confidence we gained as a result of talking with Josh.
We are looking forward to our new garage floor surface & all the benefits that it brings!
Thx very much!
Mark Brown
Owner replied
Thank you for the wonderful feedback! We are glad you felt informed and confident throughout the process. We truly appreciate the opportunity to earn your business and look forward to delivering a garage floor you’ll love for years to come!
From start to finish my garage floor looks great My old floor was 11 years old and needed to be replaced TSR WORK IS AWSOME No issues just quality work Communication and workmanship second to none
Owner replied
We appreciate your positive feedback on our workmanship and communication. Thank you for choosing TSR!
The installation team of Cam and Mark did an outstanding job on our patio. They kept us informed of all the steps they were taking. The finished product looks great
Owner replied
Thank you for the great feedback! We are happy to hear the team kept you informed throughout the process and delivered a patio you love.
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
We recently had TSR Concrete Coatings do our concrete coating, and we are extremely satisfied with the entire experience. From start to finish, the team was professional, courteous, and prompt. They arrived on time, worked fast and efficiently, and paid close attention to detail throughout the project.
They repaired the cracks in our concrete before applying the coating, and the final result looks absolutely beautiful. The epoxy coating completely transformed the space and truly looks well worth the money. The quality of the work really stands out.
We were told the process would be loud, but honestly, it wasn’t nearly as bad as expected. The crew worked hard, stayed respectful, and kept everything moving smoothly.
Overall, we are very happy with TSR Concrete Coatings and would highly recommend them to anyone looking for quality workmanship, professionalism, and a great-looking finished product.
Owner replied
Thank you for your detailed feedback. We're glad to hear you're satisfied with our work and found our team professional and efficient. Your recommendation is greatly appreciated.
Hans met with us on Monday regarding epoxy floor coating for our garage. Hans was professional, outgoing, friendly and did an excellent job of answering all of our questions - he was amazing to work with! We took advantage of a great special they have going on right now. We scheduled with him for the work to be performed this summer!
Owner replied
Thank you for your wonderful feedback! We are so glad you had a great experience and that all of your questions were answered thoroughly. We appreciate the opportunity to earn your business and are excited for you to enjoy your new poly floor coating this summer!
Very pleased with our new garage floor and walkway. Team arrived early and managed to complete the job in one day, even though it was a large garage! Would definitely recommend!
Owner replied
Thank you for your recommendation! We're glad the team could efficiently complete your project.
It’s been about 3 months now and I absolutely love my garage floor!!! I’ve rolled heavy equipment over the floor and it’s held up beautifully. I’ve had so many compliments. So glad I did it. It also brought value to my home.
Owner replied
We're delighted to hear you're enjoying your new garage floor! Thanks for sharing your positive experience.
So far really good. Sales was a pleasant experience. The installers Tony and Fransisco were meticulous with the install. Clean up after was great. Questions were all answered.
Owner replied
We appreciate your positive feedback. It's great to hear that our sales and installation teams met your expectations.
We appreciate your feedback! Glad you liked the floor.
Rick G.
4 months ago
The Team arrived on time, and stated they would be finished at 2:30 in the afternoon. They explained the process completely and went straight to work preparing the surface. They continued throughout the day, and left us with a brand new refinished floor at 2:35!! We couldn't be happyer!!
After a botched garage floor installation by another company, a friend recommended TSR and I couldn't be happier. The crew was friendly and knowledgeable and did an excellent job of removing the old floor and installing the new one. It not only looks great, but they added extra slip resistance to prevent falls for when the floor gets wet.
Owner replied
We appreciate your positive feedback and are glad our crew could assist with your garage floor. Safety is a priority for us, so we're happy to hear the slip resistance is beneficial.
Hans from TSR was great. He is very knowledgeble and helpful with our questions. He went through every step of the procee in detail and made sure that we understood everything. I highly recommend Hans for your project.
Owner replied
Thank you for your positive feedback. We're glad to hear Hans was able to assist you effectively. Your recommendation is greatly appreciated.
TSR from the sales person to the the crew that installed the coating were very friendly and explained everything they were going to do and once they were done they explained the time you can walk On the floor and drive on the floor. They explained the material to use to clean the floors. Anyone looking to do thier garage floor I recommend TSR
From first consult to finished product, we couldn't be happier! Pete explained in detail both the product, process, and what to expect. He answered all questions & I had a ton! The installation was seamless and the 2 men working on the project updated me throughout the day. I can't wait to get the base trim up and oddly want to hang out in my garage! Thanks so much for the value add to our home.
Owner replied
We appreciate your feedback! We're glad you found our process transparent and pressure-free. Looking forward to serving you!
Love the appearance but the clean up was over the top. We were told to expect dust and that was fine but the chips were EVERYWHERE. In the closet, on the shelves, down the steps, on the thresholds, on the doors, on the baseboards and window sills and in the driveway.
TSR did an amazing job transforming our garage floor! It started right away with our salesman, Joe, who came out and gave me the initial quote. My husband was out of town at the time, and Joe was more than willing to come back a second time to explain everything to him when he returned.
Our floor was covered in old epoxy paint that had peeled over the past 20 years. When the crew came out to grind the floor down, they discovered moisture trapped under the old paint. Because of this, they couldn't apply the final coat that day. Their attention to detail was fantastic—instead of rushing the job, they made sure it was done right. The floor dried for two days, and while the delay was a bit disappointing, it was absolutely the right thing to do. They came back two days later and completely transformed our garage floor. The young men who came out were polite, professional, and hardworking. I give TSR a well-deserved five-star rating!
Owner replied
Thank you for your detailed feedback and understanding the delay. We're glad to hear our team's professionalism and dedication to quality met your expectations.
We had our garage floor done and it looked fantastic. The workers were top notch. Knew what they were doing and very very friendly and knowledgeable. I couldn't imagine a better looking garage floor. This business knows what they are doing !!! 5 STARS ALL AROUND
Owner replied
Thank you for your positive feedback! We're glad you are enjoying your new garage floor.
Fabulous job! Honored their quote, showed up on time, were very respectful and did a fabulous job. Feels like we have a brand new garage on a 30 year old house!
Owner replied
We appreciate your positive feedback! It's great to hear you're satisfied with our work and professionalism.
We worked with Stefanie TSR's Design Consultant. She was very knowledgeable and answered all questions we had about the product and the installation procedure. We look forward to having the job done.
Owner replied
We appreciate your positive feedback about our design consultant. We're glad to hear you're looking forward to the installation.
TSR Concrete coating’s completed my garage floor over a week ago. The garage floor looks amazing and I could not be happier with the results. It was clear that the salesman and also the two gentlemen that did the work loved their job and took pride in their work and cared about doing the job, right! They were all very knowledgeable and explained the entire process in detail and let me know what to expect keeping me informed throughout the day! Thank you TSR Concrete Coatings.
Owner replied
We're glad to hear you're happy with your new garage floor. Our team always strives to provide detailed information and quality work. Thank you for choosing TSR Concrete Coatings.
We had TSR do our garage floor coating at our home. WOW! What a great company! We moved into our new house 9 years ago and had a similar job done by a different company. After a few years it stained from road salt and a few oil spots. Worse yet it started coming loose in spots. TSR accepted the job knowing all the old “epoxy” had to be ground off before new coating could be applied. In one day they converted the old floor into a perfectly coated new one. The people from estimator, to applicators, to follow-up are ALL top notch! HIGHLY RECOMMENDED!!!!!!!
Owner replied
Thank you for your high recommendation and for acknowledging our dedicated team. We're delighted to hear your satisfaction with your new garage floor coating!
The crew that came to do the work on my garage floor were very professional & very respectful of my home & belongings. They did an amazing job. They cleaned up very well also. I'm over the moon ecstatic about my garage floor. Will totally recommend TSR. Great job TSR. You guys are above all the rest . Thanks again.
Owner replied
We appreciate your high praise and recommendation. Thank you for acknowledging our crew's professionalism and respectfulness.
Great guys good experience. Great Job. Garage floor looks really good. Gave great instructions on the use of the floor. What times we can start using it.
Great overall experience.
Owner replied
Thank you for taking the time to leave us a rating. We are glad to hear you had a 5-Star experience!
We are very happy with TSR's product and the men who installed it. They were friendly and professional. They completed the work in 1 day. If you want good looking concrete see TSR
Owner replied
We're glad you're satisfied with our product and service. Thank you for choosing TSR, and for the great review.
From the first moment of talking to Jennifer about installing the product on my driveway and porch I was comfortable with TSR. Install was completed faster than I imagined. The install team explained everything that they would do and let me know how to care for the driveway afterwards. Cleaned up the area after everything was done. Neighbors are impressed with the outcome. May have another job in the area.
Owner replied
We appreciate your positive feedback and are glad you're satisfied with our installation process. It's great to hear your neighbors are impressed too!
Brandon and Mufasa showed up on time and started working immediately. Did an excellent job answering any and all questions directed to them about the project and related procedures. Did an excellent job, got done on time, cleaned up, and were on their way again. Finish looks exactly like the color sample we chose. Minor surface repairs/cracks are invisible!
And a lifetime warranty too!!! 👍🏻
TSR is total professionalism.
The salesman, that came out was very informative and friendly. The TSR crew that preformed the work did a excellent job. They showed up when the work was scheduled and finished in one day.
I would highly recommend TSR .
We love our new garage floor coating.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're enjoying your new garage floor coating!
I’m so glad I included TSR concrete coatings as part of my garage makeover this past fall. The garage floor, handsome significant pitting on one side and there were two cracks in the floor. The job was completed in one day as advertised, the pitting and cracks vanished and it looks just great.
Owner replied
We appreciate your positive feedback. Delighted to hear your garage makeover was a success!
I can’t recommend TSR enough! They really went above and beyond for us. Due to a change of plans, we called to see if they could get us in sooner, and they were able to work their magic and get us in the following week! They were here on time, worked quickly and efficiently, and made everything perfect! We are so happy with the quality and work. We are so happy we went with TSR.
Owner replied
Thank you so much for the great feedback! We are thrilled the team was able to get you scheduled quickly and deliver a smooth, efficient installation. We truly appreciate your support and are glad you are happy with the results!
Ron and Jordan did an awesome job. They were punctual, courteous , informative, and easy to work with. I’m impressed with the entire experience.
Owner replied
Thank you for the great feedback! We are glad the team was punctual, courteous, informative, and easy to work with. We truly appreciate your kind words and are happy you had such a positive experience.
We had a great experience with the sales person Stefanie who came to our house and explained the product thoroughly. After consulting with professionals we knew personally we decided this was the best option for our crumbling driveway. Painless process with the contract!
Recently completed full garage coating and very pleased with full process; from quick initial quote thru installation. Install was quick 3/4 day, professional crew, full clean-up and great communication via text and email throughout the process.
Owner replied
We appreciate your positive feedback on our garage coating service. Thank you for highlighting our efficient communication and professional crew.
TSR coated our garage floor just over one year ago. The work was performed in one day and at a reasonable price. We have been pleased with the look and durability of the coating. We have recommended TSR to friends and family.
Owner replied
Thank you for recommending us! We're glad you're pleased with your garage floor coating.
Felt like we have gotten a great deal. We really like that this company provides lifetime warranties! Can’t wait to get it installed!
Update: installation was fast and easy! Looks awesome!
Owner replied
We're glad you appreciate our lifetime warranties! Enjoy your installation process.
My garage floor was pretty bad. Pitted, chipped and cracked. After TSR, my garage floor is perfectly smooth and brought back to life! I’m very happy with the way it turned out! Thank you
Owner replied
We appreciate your feedback! Delighted to hear your garage floor is revitalized. Thanks for choosing TSR.
We met with a fine young gentleman going by Patrick. He had a good background on his company's products. Answered all of our questions without hesitation but in a thoughtful way. He didn't apply pressure sales tactics. Patrick was patient, relaxed and unhurried. My wife and I talked ourselves into signing on to getting our garage floor reconditioned and coated after years of spalling from road salts and freezing. We are scheduled for early May. I will follow up as to how the process went .
FOLLOW UP AFTER WORK DONE.
The 2 man crew arrived promptly within the window at approximately 7:50 am. Friendly crew members, Shavar and Tommy went right to work after a discussion verifying the job details. They shared their extensive experience in cement resurfacing and explained what to expect during the process and after they're done. The timing of things and when we would be able use our garage. Tommy and Shavar worked closely together as a well practiced team. I was amazed watching them transforming our ratty 45 year old garage floor after enduring long cold winters and salt just eating up the concrete causing extensive spalling and cracks. They filled the cracks, holes, and spalled areas. ( Note: if your concrete floor is not well supported underneath with a good foundation, it will continue to crack as it shifts around during the freezing and thawing cycles. That is NOT covered under the warranty and and makes perfect sense!!)
We are VERY happy how it turned out. Take a look at the pictures and see for yourself. Highly recommended!
Owner replied
Update: Thank you so much for the detailed review and kind words. We are thrilled to hear that Patrick, Tommy, and Shavar provided such a positive experience from start to finish. Your feedback means a great deal to our team, and we truly appreciate your recommendation. Enjoy your beautiful new garage floor! Thank you for your kind words about our team member. We're glad you felt comfortable with your decision. Looking forward to your follow-up after the garage floor reconditioning.
We are very excited with our new garage floor. They were professional from the estimate to the completion of the product. The crew of 2 showed up at the assigned time. They explained what they would be doing and were done by 4:00 in the afternoon just like was planned.
Owner replied
We appreciate your positive feedback. It's great to hear you're satisfied with your new garage floor and our professional service.
The crew showed up on time, and these guys really went to work! Our garage floor was in terrible shape, huge cracks, severe pitting, and an uneven surface to say the least. This crew really got after it, sanding, chasing the cracks, filling and stitching, and evening out the entire floor. They were thorough! It took hours, and they left us feeling totally impressed! They took their time coating the entire floor, paying attention to detail, and left our badly damaged floor looking like a showroom. It was unbelievable, the transformation was amazing! We feel confident recommending TSR to anyone wanting to transform their garage floor into a showroom, because these guys are good. They are polite, really diligent about their work, and cleaned up afterwards. We couldn’t ask for more. TSR left me feeling totally impressed, and happy we chose them!
Owner replied
Thank you for your detailed feedback. We're glad to hear our crew's diligence and attention to detail impressed you. Your recommendation means a lot to us at TSR.
I had a very positive experience from start to finish. Brian did a good job getting me set up. The installation techs, Ron and Jordan, were terrific. They were helpful in walking me through the process, and the floor turned out great. Completely satisfied.
Owner replied
We appreciate your positive feedback. Our team is glad to hear you're satisfied with your new floor.
Tip arrived at our home today to brief us on polyurea flooring. He was very thorough and answered questions in detail. He had measured the areas we were considering doing, garage floor and wrap around porch, and then showed us color swatches. Tip then explained options for payment. Since they offered 18 months interest free, we said “YES”. We are excited for this project to be completed, only 6 weeks out. Thank you Tip!
Owner replied
We appreciate your positive feedback! We're glad Tip was able to provide detailed information and assist with your flooring project. Looking forward to seeing the finished result!
Our experience with TSR Concrete Coatings from sales to installation has been awesome. Caleb was very thorough explaining the coating/sealing process, measuring and providing an honest estimate. We were notified a few days before our installation was to take place and the crew was at our home on-time and ready to roll. expected time. Our floor was in rough shape, multiple cracks, several of pocks and loose chipping concrete on the lip. The crew did an AMAZING job and were finished by lunchtime. My husband and I are extremely happy with the results and will recommend TSR to all our family and friends.
Owner replied
We're delighted to hear about your positive experience with our team and the final results. Thank you for recommending TSR Concrete Coatings!
I was shocked to not see anymore cracks or divits in my garage floor . The crew did a awesome job on the floor. now I have to finish painting ..
Thank You
Owner replied
We appreciate your feedback. Glad to hear you're satisfied with our work on your garage floor. Happy painting!
Hi, we appreciate your feedback and hope to learn more about your experience with us. If you have any suggestions or concerns, please don't hesitate to reach out to us directly.
The entire process was professional and smooth from sales agent DiAngelo through today's expert install by Shavar and Tommy, and office staff along the way. And the finished garage floor couldn't be more beautiful. Thank you TSR.
Owner replied
We appreciate your positive feedback. It's great to hear you're pleased with your new garage floor.
Process was excellent from the initial planning to installation. Floor looks great and the Polyaspartic/Polyurea material used is much more durable than epoxy based floors I’ve experienced.
Owner replied
We appreciate your positive feedback on our installation process and durable materials. Thank you for recognizing the quality of our work.
Dawson and his crew did an awesome job! Had the sandstone color placed over an older concrete pool deck. Looks great! Management followed up with a site visit same day as project completion. Great communication from Celia in sales....
Owner replied
Thank you for the great feedback! We are happy to hear you are enjoying your new pool deck and that the team delivered a great experience from installation through follow-up.
Diangelo was a great sales rep for us. The team that came out was friendly and timely. Project looks great.
Owner replied
Thank you for choosing TSR and the great feedback! We are glad you had a positive experience with the team and are happy with how your project turned out.
TSR did an amazing job with our patio and greenhouse! They were very professional and cleaned up well when they were done. We decided to use them for this project because of their lifetime guarantee. Would definitely recommend them for your garage or patio project!
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our work!
Austin did an excellent job in helping with our contract. We actually are going to coat 2 floors with revaflex instead of one. Looking forward to finished result.
Owner replied
We appreciate your positive feedback. We're excited to continue working on your project!
The crew at TSR did a great job on our garage floor. We are very pleased with the result and they had to work on the weekend given our planed day got rained out. We’d have given them a 5star review but the left a mess of white stuff on our asphalt driveway, which supposedly the power washing guy from their business would get rid of. That didn’t happen.
If you are looking to spruce up your garage floor, we highly recommend TSR Concrete Coatings.
From Tip, our sales rep to Brandon and associate install , it was a great experience and we love our new floor!! Now we just have to keep it clean😝
Owner replied
Thank you for recommending us! We're glad you love your new floor.
We had our stamped concrete patio resurfaced with rubber coating yesterday. The work crew was courteous, meticulous and very efficient. So far we are very happy with the results!
Owner replied
Thank you for your feedback. We're glad to hear you're happy with your resurfaced patio. Our team appreciates your kind words.
My experience with working with TSR has been great. I was notified a few days before my installation was to take place and the crew was at my house at the expected time window. I was told my garage floor would be done by around 3:00 and that held true as well. My floor was in really tough shape, multiple cracks, lots of pocks and loose chipping concrete. The crew did an awesome job, my wife and I are very happy with the results and will recommend TSR to all our family and friends.
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear that you're satisfied with your garage floor transformation. Thank you for choosing TSR.
We just signed up to have our garage floor resurfaced as we are doing a remodeling project. Love the surface we chose, appreciate the friendly, well-informed salesperson who worked with us, and look forward to our timely and cost-effective installation
Owner replied
Thank you for choosing us for your garage resurfacing. We're glad you found our team helpful and we're excited to deliver on your expectations.
From the flexibility to getting initial appointment scheduled, to meeting Jen and have a friendly, honest, and stress free design appointment, the experience thus far has been great. Can’t wait to see finished product and enjoy new garage floor
Owner replied
Thank you for your kind feedback! We’re glad to hear your experience has been smooth and stress-free, and we look forward to delivering your finished garage floor.
Floor looks fantastic! Raul the team leader, was very polite and professional. Hunter and Derrick paid close attention to detail. We would definitely recommend.
Owner replied
We appreciate your positive feedback and recommendation. Our team takes pride in their attention to detail. Thank you for sharing your experience.
TSR has been an incredible partner in resurfacing our garage. From the first contact with DiAngelo for the quote and inspection discussion, to the completion of the job, I couldn't have been more impressed.
The price point was competitive to an alternative and they did an outstanding job, arriving around 7:30am and completing the job by 4:00pm- in one day!
Tommy and Trevar were excellent to work with as they communicated clearly with me the process throughout the day, worked in a cleanly and professional manner, and had fun doing it.
We look forward to enjoying the newly beautiful garage space for years to come. Thanks, TSR!
Owner replied
We appreciate your positive feedback and are glad to hear you're satisfied with our service. Enjoy your newly resurfaced garage!
My garage and patio looks wonderful! Crew was on time and worked efficiently and did a very good job cleaning up after themselves. They also took time to review everything with me. I would highly recommend!
Owner replied
We appreciate your positive feedback! Our team strives for efficiency and thoroughness. Thank you for recommending us!
My TSR floor coating is amazing. The two gentlemen put it down quickly in one day, and it instantly gave a facelift to my garage. The garage is now brighter and appears cleaner. The Floor is easy to wipe clean with a damp rag for a quick spot treatment. This was a very worthy investment!
Owner replied
We're glad you're enjoying your new TSR floor coating! It's great to hear it's made your garage brighter and easier to clean.
Mike Stafford was excellent in his explanation of how the product works and the guarantees that come with this product. A true pleasure to work with him!
Owner replied
We're glad you found our product explanation helpful! Thank you for appreciating our team's efforts.
We had our garage floor completed on 2/24/26. I love the floor, 5 Stars for it, but the customer service is horrible. We were suppose to receive a $60 gift card within 45 days by text. I have not seen the card and it’s soon to be 60 days from installation. I've called several phone numbers and left message to call me back, but no response. That is the reason for 1 stars.
Update:
Connie contacted me regarding the review I left above. The gift card issue was resolved within two days and I have received the gift card. Not sure how it was missed in February, but the issue has been resolved. Connie was supper helpful and was great to work with. 5 stars for her customer service
Owner replied
UPDATE: We are happy we were able to resolve the gift card confusion for you quickly, and you have received the Gift Card. :) We are happy you are enjoying y our new floor, and appreciate your 5-Star review regarding your garage floor.
I am so happy with my garage floor. Before, it was cracking and little rocks and dust were always on the floor. The crew that came out did a wonderful job. I would recommend TSR to everyone needing a garage floor redone.
Owner replied
We appreciate your positive feedback and recommendation. Glad to hear you're satisfied with your garage floor!
Ron And Jordon did a great job prepping the floor and installing the product. They covered after care and provided suggestions after install to keep everything looking great. Due to excessive rain in the area the prior week, they came back to install the product after completing the prep work the previous week. It looks fantastic!
Owner replied
We appreciate your positive feedback on our team's work and dedication. We're glad you're satisfied with the final result!
We finally decided to redo our garage floors with TSR, and they are perfect! We got a good deal, able to get it all redone in one day!!! The two guys were professional, nice, gave great instructions and they did a great job. We can’t wait to now paint walls in our refreshed garage!!
Owner replied
Thank you for the great review! We’re thrilled to hear you love your new garage floor and that the team delivered a smooth, professional experience. Enjoy your refreshed space—and have fun with the wall painting!
My garage really looks high end! The TSR team knew what they were doing, very accommodating to my schedule and completed the job as promised one day! Highly recommend this team!
Owner replied
We appreciate your positive feedback! It's great to hear you're satisfied with our team's work and timeliness.
TSR concrete representative, Fredy, was exceptionally knowledgeable and friendly. He even laughed at my stupid jokes. By all accounts, the product seems to be at the top of the line. The company has great credentials and I expect this to go smoothly. I look forward to the insulation.
Owner replied
Thank you for your feedback! We’re glad to hear Fredy was knowledgeable, friendly, and made the process enjoyable. We appreciate your trust in us and look forward to a smooth installation!
My Sales person was on time and provided an excellent detail of their product and process! I look forward to seeing the installation completed! I’m expecting to be impressed!
Owner replied
Thank you for your feedback! We’re glad to hear your sales representative was punctual, professional, and provided a clear and detailed explanation of the product and process. We’re excited for you to see the installation completed and hope it exceeds your expectations!
Stefanie was incredibly knowledgeable and professional, she covered everything from installation to financing and everything in-between.
Owner replied
Thank you for your feedback! We’re glad to hear Stefanie was knowledgeable and professional, and took the time to walk you through everything from installation to financing. We appreciate you sharing your experience!
The TSR crew drove 2 hours and started to work on my garage at 8:00 am and work all day and finished at 5:00 pm. They did a fantastic job. I'm so impressed with to final product. I highly recommend TSR Concrete Coatings.
Bob
Owner replied
We appreciate your high recommendation and positive feedback. It was our pleasure to work on your garage.
Team of Tommie and Shavar were here on time and ready to get the garage floor done. They were meticulus in their work . What a PROCESS! They worked very hard and were able to answer all my questions. Thy explained the process and why . Personable to a fault.
Owner replied
We appreciate your recognition of our team's hard work and meticulousness. We're glad they could answer all your questions!
Brandon is our sales guy from TSR. Great guy.
He explained in detail what would happen from the start to the end what product they would use how much product what they would do for preparation and What was expected from me. Very competitive pricing as well. I would highly recommend TSR and Brandon as a sales guy.
Owner replied
Thank you for your kind words and recommendation! We’re glad Brandon provided a detailed and informative experience, and we truly appreciate you recognizing his efforts.
Met with Mike very knowledgeable on products, guys that done the work was very nice and professional.
Owner replied
Thank you for your review! We’re glad to hear you found Mike knowledgeable and the crew professional. We truly appreciate your trust—enjoy your new floor!
Our concrete in the garage was all breaking apart so we got an estimate from TSR. The price was way lower than we thought. They came back within a few weeks and now our garage looks great.
Owner replied
We appreciate your feedback. Glad to hear your garage looks great now!
We had some issues, but they did return and take care of the problem. The 3rd time turned out great.
Owner replied
We truly appreciate your patience and understanding throughout this process. We're so glad to hear the third time was the charm, and we’re grateful for the opportunity to make things right!
I was very pleased with the new garage floor, the work was performed very well the guys were great and answered all my questions, love it thanks revamp!
Owner replied
Thank you for your kind words! We’re so glad to hear you’re pleased with your new garage floor and that our team took great care of you and answered all your questions. Enjoy your new space, and thank you for choosing TSR/Revamp!
We purchased a new floor coating from TSR. Nick was our salesman, he knew his product. On the day of the install two employees arrived at the time discussed. They were professional and the whole job was done clean and quietly. When they finished they asked if we had any questions? They took away any trash. The floor looks great.
Owner replied
Thank you for your feedback! We’re glad to hear Nick provided a knowledgeable and helpful experience, and that our installation team arrived on time, worked professionally, and kept everything clean and quiet. It’s great to know you’re happy with how the floor turned out—enjoy!
Very professional, great product. Excited to beautify wife's garage. Thier floors make places stand out. CAN'T Wait!!! P.S. DiAngelo is awesome. Photos coming soon.
Owner replied
We appreciate your positive feedback! Looking forward to seeing your photos.
Our salesperson Sean was fantastic. Very knowledgeable and made me comfortable enough not to get a second and third quote.
Will update again after project is complete.
Owner replied
We appreciate your trust in our team. Looking forward to your project update.
I had a couple rain delays, but everyone from sales, scheduling, and install was great. Asked the installation crew to take pics while I was at work and they did everything perfect. Highly recommend
Sales team “Fredy” did a great job. I rescheduled the install initial install due to weather one time with no problems from the support team. Installers were friendly and did their best to minimize the mess/dust.
I am very pleased with the final results on my new concrete garage floor.
Owner replied
We appreciate your positive feedback about our sales and installation team. Delighted to hear you're pleased with your new concrete garage floor.
Thank you for your review. We look forward to working with you.
Violet P.
5 months ago
The crew did a beautiful job on my garage floor. They were so kind and thoughtful as well. The night before I could not get all the heavy stuff out of the garage so the owner/manager of the company came out to help me move the refrigerator outside and many other things. ☺️
The Salesman, Sean was punctual and on time. The crew (Ozzy and Mani) that came out were very courteous and explained everything very clearly and did not make me feel like a bother when I asked them questions or checked in on how it was going. They fixed damaged concrete and made the floor look brand new. Yes the floor is more expensive than epoxy but when you only need it once, is it really that bad? I’d rather spend double and never have to think about it again, personally. The texture is grippy and not slippery like a lot of epoxy floors I have seen. I would recommend them to someone who wants to really use their garage.
Owner replied
Thank you for appreciating our punctuality and courteous service. We're glad you're satisfied with your new, non-slippery garage floor. Your recommendation means a lot to us!
Workers showed on time and got right to work. They were experienced, very professional and very polite. They had all the equipment they needed, including a generator (which they needed because I didn’t have a large enough circuit for one of their machines available in the garage). I was very impressed with how well the two worked together and how neat they were keeping coatings off the wall and brickwork where they were installing. They did a very thorough cleanup of the entire area when finished. And most important is that finished job (a porch and garage) look fantastic!
Owner replied
Thank you for acknowledging our team's professionalism and efficiency. We're glad to hear you're satisfied with the final result of your porch and garage.
First time working with TSR and so far so good. Their rep was very professional. He was friendly, informative, and worked with us within our budget. The actual install isn't for a while but so far it has been a very positive experience.
Just had the install done. The crew was great. They walked me through the steps involved and did a wonderful job. As you can imagine, this process is extremely messy and the crew cleaned up so very well afterwards that I didn't even know they were there. The final product was AMAZING. I don't recognize my garage floor. My only wish was that I had done it sooner.
Owner replied
We appreciate your positive feedback. We're glad our representative was helpful and informative. Looking forward to the installation!
Very timely organization. Responsive and everything played out just as promised. Our garage floor looks great and the finish dries surprisingly fast. Looking forward to how it cleans up after nasty winter road dirt builds up, but I’m willing to wait until next year for that. The Martin’s who installed the floor were very polite and knowledgeable. Did a great job.
Owner replied
We appreciate your positive feedback. We're glad you're satisfied with your garage floor and our team's professionalism. Enjoy your new floor!
We were moving into new construction and had TSR come out before we moved in and epoxy our garage floor. They did a fantastic job, and we are very happy with how it turned out!
Owner replied
So glad to hear you're happy with your epoxy garage floor! Thanks for choosing TSR.
Very pleased with service. From sales to service, very professional, good communication and quality. Would recommend to anyone wanting to redo their cement floors
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our service.
Just went through the sales process and Damon was the rep. He was knowledgeable, respectful of our time and after presenting the product, application process and warranty details he gave us space to consider the price. Hopefully the product meets the expectations he presented to us.
I would recommend them to anyone! D’Angelo was wonderful to work with and the two gentlemen that came and did our floor were excellent! It turned out absolutely beautiful!
Owner replied
We appreciate your recommendation and positive feedback. We're glad you're pleased with your beautiful new floor!
I’m so happy with our garage floor. The people who installed it were very professional and friendly. Very pleased. It’s only been less than a week, so after a year, I’ll post again.
Owner replied
Hi Gladys! Thank you for the review! Anything we could have done to make this a 5 star experience?
Second time using TSR the product is great. We’re moving to a new construction home and setup an order to have the same application on our new place. Hans, our sales rep hot tight on it and worked with our builder to get the coating on before we start moving in. Great service. They do a great job all around.
The techs that did our job We’re very polite. I can’t say enough about how much I love the work they did. Would definitely recommend them to anyone looking to do their concrete floor!!
Owner replied
We appreciate your kind words and recommendation. We're glad you loved the work done by our techs!
Professional and efficient team. Excellent result! So glad we decided to do this.
Owner replied
We truly appreciate your positive feedback! Our team takes great pride in delivering professionalism and efficiency, and we’re so glad to hear that reflected in your experience. Thank you for choosing TSR.
I contacted TSR via their website to get a quote for my garage floor after seeing their ad on channel 12. After posting my request for a quote on the site I received a text message within 10 minutes. An at home appointment was set up for the following day with Hans. Hans arrived on time, he was very friendly and thorough. He covered exactly what to expect with installation and answered all of my questions. I’m very confident that I will be pleased with the work that is done and will follow up with another review once my floor is completed at the end of April.
Owner replied
Thank you for your positive feedback. We're glad to hear you found our response time and service satisfactory. Looking forward to completing your garage floor!
TSR did a fantastic job with my garage coating. They arrived exactly as scheduled and actually finished the project well ahead of time without cutting any corners. The entire experience was seamless from start to finish. If you’re looking for efficiency and quality work, I’d highly recommend them!
Owner replied
Thank you for your kind words! We’re thrilled to hear TSR delivered a seamless and efficient garage coating experience. Your recommendation means a lot, and we look forward to serving you again in the future!
Clint was very professional and explained everything very well. Would recommend him and use your company on future projects.
Owner replied
Thank you for choosing TSR! We’re glad Clint provided a professional experience and clear explanations. We truly appreciate your recommendation and look forward to working with you on future projects!
Great Staff...Great Service...Great Results
Highly recommend this Company (TSR). I requested a quote from there website & was contacted the same day. A date was set for estimate & rep arrived on time! The process was explained in detail & was very pleasant. On install day team arrived on time and very courteous. Garage floor is beautiful!! I plan to use TSR in future for our outdoor patio...KUDOS to the entire team we met!
Owner replied
Thank you for choosing TSR! We’re thrilled you had a great experience and love your new garage floor. We look forward to working with you on your future patio project!
This is the second time and second garage floor they have done for me. They are amazing! Their attention to detail is crazy sick and they leave your neighbors asking, who did your garage! 😂
Owner replied
Wow, a repeat customer! We love it 😄. Thanks for trusting us again—crazy sick attention to detail is what we do best, and we’re thrilled your neighbors are taking notice!
TSR completed a Polyaspartic garage floor and front porch project for us this week. The install team did a fantastic job, the coatings look phenomenal and Donnie and the install team were very professional and took great care to minimized dust or other debris during the project. The coating has a lifetime guarantee and we look forward to a beautiful garage and front porch for years to come. We would highly recommend using TSR for any concrete coating projects!
Owner replied
Thank you for your high recommendation and acknowledging our team's professionalism. We're glad you're pleased with your new garage floor and front porch.
TSR has been great so far Damon has been point on his presentation of product to be installed around our pool . So excited for final outcome . Highly recommend TSR top notch company to work with . Damon is awesome!!
Prompt and very professional. Would definitely recommend this business. Unlike KC Epoxy who came out a week ago and said they would email an estimate which never came. Had the estimate and scheduled work date on the initial visit.
I am very pleased with the entire process. My sales representative DiAngelo was easy to work with and the installers Daniel and Colin were very professional. They arrived at 7:30 and finished around 1:00 pm. Both went out of their way to make sure I had my questions answered and understood the maintenance of the new surface. Highly recommend.
Owner replied
Thank you so much for sharing your experience! We’re thrilled to hear that DiAngelo, Daniel, and Colin made the process smooth and enjoyable. It’s great to know they were attentive, professional, and ensured all your questions were answered. We truly appreciate your recommendation and are delighted you’re happy with your new surface!
Great experience with TSR! From Sean as the salesman who came out for a quote to the gentleman, Angel, and his partner who came and did my floor today! Very happy with the outcome! Used Lynx for the color! Very happy!
Owner replied
Thank you so much for sharing your experience! We’re thrilled to hear that Sean, Angel, and the team made the process smooth and enjoyable for you. The Lynx color is a great choice, and we’re so glad you’re happy with your new floor! We truly appreciate your kind words and recommendation.
I recently had TSR install a polyurea floor with a polyaspartic topcoat in my garage, and the whole experience was excellent. My sales rep, Luke Baressi, was friendly, knowledgeable, and kept me updated every step of the way, which made the process smooth and stress‑free.
The installers, Jonathan and Abel, did an outstanding job. They arrived on time, worked efficiently, explained each step, and delivered a beautiful, high‑quality finish that completely transformed my garage.
I’m very happy with the results and the professionalism of the entire TSR team. I highly recommend them to anyone considering a garage floor coating.
Owner replied
Thank you for your kind and detailed review! We’re thrilled to hear that you had such a great experience with your new garage floor.
Luke, Jonathan, and Abel will be especially happy to know their communication, professionalism, and attention to detail made the process smooth and stress-free for you. It’s always our goal to deliver both a high-quality product and an excellent customer experience, so we’re glad we could exceed your expectations.
Your recommendation truly means a lot to us—thank you for trusting TSR with your project!
Great looking garage floor coating. Did a good job but crew was a little stand offish
Owner replied
Thank you for sharing your feedback and for recognizing the work we do. We’re sorry to hear that you felt our crew was stand-offish and overly focused on the project. We truly appreciate you taking the time to let us know.
I had a great experience with TSR Concrete Solutions. Clint did an excellent job walking me through the process and my options for my basement, which was in desperate need of some help. The floors were chipping and falling apart, and dust and particles would constantly get stuck in the grooves. The concrete coating they provide eliminated those issues altogether.
The TSR crew handled the hard work in the basement and did a fantastic job explaining the process and what to expect along the way. They were professional, efficient, and clearly took pride in their work. My entire basement was completed in just one day, which was incredibly impressive. After only a few days, I was able to move everything back in, making the whole experience even more convenient.
You can tell a lot of effort went into grinding and patching the floors, and the final result turned out wonderful. I’m really happy with how everything looks and would definitely recommend TSR Concrete Solutions to anyone needing concrete work done.
Owner replied
Thank you for sharing your experience! We’re thrilled to hear that Clint and the TSR Concrete Concrete Coatings team were able to guide you through the process and deliver a basement floor you’re happy with. It’s great to know that the coating has resolved the chipping, dust, and particle issues, and that the crew’s efficiency made the project convenient for you. Your kind words about their professionalism and attention to detail mean a lot, and we truly appreciate your recommendation.
I have 3 commercial buildings all with professional flooring. TSR is by far my favorite and I wish I had it in all my locations. I can’t wait to use them again.
Owner replied
Thank you so much for your incredible feedback! It truly means a lot to hear that TSR stands out as your favorite across all three of your commercial properties. We’re honored to have earned your trust and are excited for the opportunity to work with you again in the future!
From initial estimate visit through insulation and post insulation. There was great communication..
The project was begun and completed on time . I couldn’t be happier with the final result
Owner replied
We appreciate your positive feedback. It's great to hear you're satisfied with the final result and our communication.
They are very friendly and professional and will work with you i recommend TSR good people
Owner replied
Thank you for your recommendation and kind words. We're glad to hear you found our team friendly and professional. We’re excited to install your new floor!
Right from the beginning anyone I talked to was very respectful and kept me informed keeping my intentions foremost. The crew did a great job keeping dust at a minimal and cleaned up very well. Very impressive. Thank you.
Owner replied
Thank you for your kind words! We’re glad our team kept you informed and prioritized your needs, and that the crew’s attention to detail and cleanup impressed you. We appreciate your trust in TSR!
Stefanie was great to work with and very knowledgeable. We purchased the garage floor coating and she walked us through every step of the process and explained what sets this company apart from a traditional epoxy coating. Very happy and would recommend!
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear you found our garage floor coating process informative and satisfactory.
We just hac TSR do our floor in our garage. It was a mess with cracks and holes in it. They made it look better than new! It is beautiful. Donnie and his crew were polite and friendly and worked hard. I can definitely recommend this business to anyone without hesitation. Thank you TSR!
My garage floor was a mess, cracked and heavy pitting. The technicians did a great job diamond grinding and preparing the surface. The product was applied and it turned out great. I think this product is a little more expensive than an epoxy but you get what you pay for. It comes with a lifetime warranty. Love it and highly recommend TSR!!
Owner replied
We appreciate your positive feedback! We're glad you found our sales team trustworthy and honest. Enjoy your upcoming installation!
A great means to enhance the value of your property as well as beautifying bare unattractive concrete. Coating is not a slick hazardous surface like some coating. We chose a color that complements our house siding from amoung the variety of available colors.
We love our garage floor! The TSR crew was very cautious about getting the project done right. They had to work with a damp issue under the concrete and fixed the problem before they finished the project. It is jus beautiful!
Very happy with our experience with TSR. Zach was our initial contact and he was professional, polite and answered all our questions. Pricing was fair and competitive. The plan was laid out clearly. The crew that came on our scheduled date was professional and hard working - they were truly amazing. We are SO happy with our finished product. Highly recommend TSR.
Highly recommend TSR when I saw them on Facebook I was not sure. I did my research and checked the BBB. I cannot believe the difference in my garage. I am so happy with our results. Brian came out to measure and the next day we had our quote. We booked in October so within 2 weeks we had our garage completed. Easy to work with constant communication with me through out the process.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with your garage transformation!
The salesperson Jason was very helpful and answered all of our questions! The 2 man crew were on time and did a great job on our garage! Was a fair price and looks exceptional! We would highly recommend TSR!!
The floor looks really nice and the installers were on time and professional. The morning of first appointment they canceled and tried to give me a different appointment of their convenience. I voiced my opinion and they worked their schedule around like they should at the beginning.
Owner replied
We truly appreciate your patience and again apologize for the inconvenience of having to reschedule due to a medical emergency. We also see in our records that we needed to reschedule a second time because the concrete was too wet for proper application.
We’re very glad to hear that you are happy with the outcome and that our crew arrived on time for the rescheduled appointment once the concrete was dry enough to install your new floor. It’s great to know the team provided a professional experience.
Thank you for your understanding and for taking the time to share your feedback!
We were impressed with Jennifer the sales representative. The presentation and her knowledge of the company, product, process and assuring that workers are all employees are all important.
I am looking forward to the installation.
Owner replied
Thank you for the kind words! We’re so glad to hear that you had a great experience with Jennifer. Her knowledge of our company, products, and process — along with the time she takes to answer questions — truly helps homeowners feel confident moving forward, and we’re happy that came through during your consultation.
We’re also glad you appreciated knowing that our crews are trained employees, as that’s something we take great pride in. We look forward to completing your installation and are excited for you to see the finished results! Thank you again for choosing us.
I reached out to TSR about a quote and Luke Barresi from TSR came out to look at my garage floor. He was very thorough is explaining the repairs and the warranty. He explained the history of the company and said they stand by the product. I would recommend them to a friend
Owner replied
Thank you for your recommendation and positive feedback about our thorough explanation process. We're glad you're satisfied with our service.
I only met with a sales representative so far and couldn’t be happier. He was professional and friendly. No sales pressure whatsoever. He explained the product and process and showed me samples and examples of their work. I was very pleased with the final estimate and agreed to have TSR do our driveway.
Owner replied
Thank you for sharing your experience! We’re thrilled to hear that your meeting with our sales representative was professional, friendly, and pressure-free. It’s great to know that the product explanation, samples, and examples helped you feel confident in your decision. We truly appreciate you choosing TSR for your driveway project and look forward to delivering excellent results!
Found TSR on Facebook. Talked to salesperson and made appointment to paint the garage floor. The salesman arrived on time! He did NOT "high pressure" me in any way. After watching the application staff prep and apply the product, I'm VERY glad I paid to have it done (I was originally going to paint the floor myself). They did a MUCH better job than I would have done. I was very impressed with the finished product...The garage floor looks amazing!!! And, the WIFE was impressed!!!
Owner replied
Thank you for sharing such a great review! We are thrilled to hear about your positive experience from start to finish. It’s wonderful that our salesperson arrived on time, provided a pressure-free experience, and that you were impressed watching our crew carefully prep and apply the product. We truly love hearing that you are happy you chose professional installation — and we’re especially glad to hear the wife is impressed too! Enjoy your amazing-looking garage floor, and thank you for choosing us!
The process was smooth from start to finish. Everyone was easy to work with and was honest and responsive in all communications. The installation crew seemed very experienced and were very professional. The restoration and coating of the floor exceeded my expectations. Very happy with how it turned out.
Owner replied
We appreciate your positive feedback. Our team strives for professionalism and quality work. Thank you for choosing us.
We met with Ethan to discuss a concrete coating for our garage. We were impressed with his knowledge of TSR products and that we could get on their schedule for spring!
Owner replied
We appreciate your positive feedback! We're glad you found our TSR product knowledge helpful. We look forward to installing your new floor this spring!
From start to finish my garage floor project was smooth. Jason Pacella (salesman from TSR) was informative — presented company, materials, installation and left everything in writing. Installers were patient and communicated process and confirmed my pattern (Outback) before they got started. Finished Project I give 5 Stars !!!! Why did I wait so long. Look at my before and after pics!
Owner replied
We’re so happy to hear you’re enjoying your new floor and that our team provided professional and courteous service throughout the process.
Enjoy your new floor — and thank you again for choosing us!
We recently had our basement floors finished, and the results are absolutely amazing! The floors look great and completely transformed the space. From start to finish, the team was extremely professional, communicative, and detail-oriented throughout the entire process. They made everything smooth and stress-free, and the quality of their work truly shows. I would definitely recommend them to anyone looking to upgrade their floors you won’t be disappointed!
Owner replied
Thank you for your amazing review! We’re thrilled to hear how happy you are with your new basement floors and that the transformation exceeded your expectations. Our team takes great pride in being professional, communicative, and detail-oriented from start to finish, so it truly means a lot to know that came through in your experience. We’re glad we could make the process smooth and stress-free for you. Thank you or your recommendation and for trusting us with your project — enjoy your beautiful new space!
Thanks so much for taking the time to share your positive experience!
Loren H.
7 months ago
I just finished up with Hans on a quote for our three stall garage. He was very professional in his presentation and explained the product, the install and the warranty very well. I put off the install until May, as I wanted it a little warmer for cleaning out the garage. Looking forward to a great looking floor. Hope to inspire others to do the same.
The representative from TSR Concrete Coatings, Caleb, was professional and very thorough in describing the product and cost. He wasn't pushy, just let me know the process of applying the flooring and what I could expect as far as wear and durability. He was able to answer questions I had, and let me know what to expect on the day of installation. I'm very satisfied with what TSR Cocrete Coatings has to offer.
Owner replied
We appreciate your positive feedback about our representative and our product. We're glad you're satisfied with our service and are looking forward to installing your new floor.
TSR concrete is awesome! On the initial quote DiAngelo took a lot of time to discuss the project and what I wanted with me. He gave a lot of options and provided awesome expertise from different products he’s done. The team that did the coating also did an excellent job. The end product looks great and I am overall very happy!
Owner replied
We appreciate your positive feedback! It's great to hear you're satisfied with our service and final product.
Ethan, our Sales Rep. arrived on time, explained the prep work and how they proceed with the work. He made recommendations regarding different textures for garage floor vs and outside area we were wanting completed.
We agreed to have TSR Revamp complete our job and we are scheduled in May per our request.
They also have a lifetime warranty.
Owner replied
Thank you for your recommendation and positive feedback. We're glad our team could assist you! We are looking forward to installing your new floor in May.
Josie B.
7 months ago
Joe came out this morning. Did an excellent presentation, that sold us on his product. Can hardly wait for it to be installed.
TSR was great to work with and was able to match our quote from another competitor and they offered a lifetime warranty which the other competitor couldn’t match. We just recently moved to a new home with 2 large garages and a small basement mechanical room and TSR was able to accommodate our schedule and get the job done right away even in frigid weather! The work crews were friendly and efficient and quickly got both garages done in one day! The quality of the work was impressive and many of our neighbors and friends commented on that they want to have their garage and basement finished too. I would highly recommend TSR concrete coatings overall for their high quality product, skilled staff, and lifetime warranty!
Owner replied
Thank you for your high recommendation and for acknowledging our skilled staff and quality product. We're glad we could accommodate your schedule and impress your neighbors!
Shawn McIntyre is the best sale representative ever that I have to deal with.He is very straightforward,tentative, knowledgeable, and professional.I love this guy.
Owner replied
We’re glad to hear you had a positive experience with our sales representative. Your feedback is truly appreciated, and we look forward to working with you again on the installation of your new floor.
TSR did exactly what they said they would do. They were on time, finished the job in one day, and cleaned up after their work. The floor covering installed is excellent.
Owner replied
We appreciate your positive feedback. We're glad you had a 5-Star experience, and are happy with your new floor. Thank you for choosing us!
Jesse showed up on time, measured quickly, offered color options, explained the process and was able to apply available discounts to provide the best pricing. I am scheduled for application 1 week out. So far, TSR has been very easy to work with. I will post again upon completion.
Owner replied
Thank you for your feedback. We're glad to hear you found our service efficient and helpful. Looking forward to completing your project!
Mark W.
7 months ago
Logan was good to deal with very knowledable. No pressure. Like the lifetime warranty. Seems to be a higher quality product than the competition
I just had Brandon from TSR here to provide a quote for my garage floor. He was awesome to deal with. No pressure selling at all. Just a nice guy providing me all my options. Scheduled next week for the install. Pretty excited. Update: Floor is finished and looks great!
Owner replied
We appreciate your positive feedback and update. We are very happy that you are happy with your new floor. Enjoy showing it off!
This is a very special company. They probably care more about their customer than I have ever experienced. I'm am beyond happy with the service and quality of the product. They made our garage spancrete amazing. Much lower cost than I imagined. If you are thinking about... just do it.
Owner replied
Thank you for your positive feedback and kind recommendation! We’re thrilled to hear you had a 5-Star experience and are enjoying your transformed garage. It was our pleasure to work with you!
I had several estimates done on my garage and front porch area. TSR was not the most expensive or the cheapest, but we are very glad we chose Pete and his team to do our job. If you are in the Chicago area, reach out and ask for Pete to come educate you on their process and product.
We have already talked to him about our next project, which will to cover a new patio pad that cannot be poured until spring.
Thanks Pete and the whole TSR crew, you increased the value of our new home and we have already had neighbors ask who we used.
See you guys in the spring!
Owner replied
We appreciate your positive feedback and are glad you're satisfied with our work. Looking forward to working on your new patio pad in the spring!
Thank you for recognizing our prompt service. We strive to provide accurate information and remain accessible to our customers. Thank you for choosing us—we look forward to installing your new floor.
They came out and performed the job faster than I thought it would take. They did an amazing job cleaning the old paint off the garage floor and prepping the garage floor. The floor coating turned out great!
Owner replied
We appreciate your positive feedback! Our team strives for efficient and quality work.
TSR was the perfect match for what I needed at my home. All of the employees that I had appointments with came at the time that we agreed on. The quote from Jeff Cox was prompt and exactly as we agreed. The dates that were set on my terms and the guys showed up that day and on time. They ran me through every step they were going to do and told me when they would be finished. After they were finished, they went through with me on the drying process and what i needed to do before i put things back into my space. 100% happy with all aspects of TSR.
Owner replied
We're glad to hear that our team met your expectations and provided timely, thorough service. Thank you for your positive feedback about TSR.
Great customer service. Nick was my salesman and he was very patient, thorough and professional. My technicians communicated every detail throughout the process. Highly recommend
Owner replied
Thank you for your recommendation and kind words about our team. We're glad to hear you had a positive experience.
Getting the process started was simple and straight forward , no gimmicks, no confusing pricing grids , Brian our rep was very informative and was able to fund our deposit and give us an install date on the spot , Will Definately make referrals for this company in the future
Owner replied
Thank you for your positive feedback. We're glad you found our process simple and straightforward. Your referrals are greatly appreciated!
TSR is an excellent company to work with. Their work is professional, high-quality, and completed on time. The team is very cooperative, pays close attention to details, and provides fair pricing for the level of service offered. I’m very satisfied with my experience from start to finish and would highly recommend TSR to anyone looking for reliable and professional service.
Owner replied
Thank you for your high praise and recommendation. We're glad to hear you're satisfied with our service.
We had our garage floor done by TSR in September, and we couldn’t be happier with the results. The floor looks fantastic and has completely transformed the space. The quality of the work is excellent, and everything was done professionally and on schedule.
What really sold us was how functional the garage has become. We were actually able to host at our home, our grandson’s first birthday party in January! We basically created a bonus cozy feel family room for the day by moving in an electric fireplace, comfy chairs, a kitchen table, and an extra space heater. The space worked out perfectly for hosting a party in January in Wisconsin ! The floor not only looked great but was easy to clean and held up beautifully with lots of people coming and going.
If you’re considering having your garage floor done, we highly recommend this company. The finished product exceeded our expectations, and we’re so glad we did it. A big shout out to Zach!
Owner replied
We’re so happy to hear that your garage transformation exceeded your expectations and is now a cozy family room and great spot for entertaining. Thank you for the high recommendation and for acknowledging our team’s hard work!
Sue S.
7 months ago
TSR Madison WI was great to work with from start to finish. Made it easy to have a beautiful garage floor that will hold up and still is party worthy! The guys were knowledgable, friendly and worked in bitter cold. Hard working guys! Very happy with results - highly recommend.
TSR Concrete Coatings is awesome! The guys were knowledgeable, friendly and worked in bitter cold, did a terrific job. Floor looks amazing. Floor looks party worthy. Nice to have a garage floor that will hold up and still look great!
We are so excited about getting a new garage floor, Brian was awesome. He knew what we were thinking about before we even asked.
Owner replied
We appreciate your positive feedback. It's great to hear that our team was able to anticipate your needs. We are excited to install your new garage floor!!!!
Everyone was very easy to work with from start to finish. The basement floor turned out amazing. It truly exceeded my expectations. The techs, Nate and Christian who did the installation were very nice, helpful, professional and kept me informed on the progress. Christian even helped carry in my groceries on that horrible cold day.
I will definitely recommend TSR to my friends and clients.
Owner replied
Thank you so much for your positive feedback and recommendation. We’re happy to hear our team exceeded your expectations, and we appreciate your continued patience while we address the drain and trim concerns to your satisfaction.
This company did an excellent job from start to finish. Everyone was professional, knowledgeable , neat, friendly and very helpful! Thank you Dante and your installation team. They were very efficient, did an excellent job and did a great clean up job. Thank you!
Owner replied
We appreciate your positive feedback! Our team strives for professionalism and efficiency. Thank you for recognizing their efforts.
Very exceptional experience. Transformed my garage floor from bland and boring to a show piece. Extremely pleased with the installation. The guys were very polite and professional. Would highly recommend this company for any work you may be considering
Ethan did a great job with the initial estimate appointment. We understood with his help all questions we had.
Thank you Ethan.
Owner replied
We're glad to hear you found the estimate appointment helpful. Your understanding is our priority. We are looking forward to getting your new floor installed.
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business. Enjoy your new floor!
Chris was amazing. He is so knowledgeable and kind. Ask for Chris if you are interested in having this service.
Owner replied
We're glad to hear you found our staff knowledgeable and kind. Your recommendation is greatly appreciated! We are looking forward to install your new floor.
Highly impressed with the quality of the work that was done to have an epoxy coating applied to our garage floor. Unlike many people these days, they showed up on time, were efficient, answered any questions I had and most importantly did a great job. I do believe that you get what you pay for and while they were not the least expensive contractor available, I do believe they do the highest quality of work and their guarantee backs that up.
Owner replied
Thank you for acknowledging our punctuality and quality work. We're glad you're satisfied with your polyaspartic/polyuera coated garage floor.
Ethan arrived on time, presented us with a detail description of TSR's services, gave us a discounted price, and scheduled the work for two weeks out. So far, so good.
Owner replied
We appreciate your positive feedback. Looking forward to providing our services.
Great End Result. There were a few issues with my installation however TSR completed everything as they said they would. Great Product at a competitive price and good communication from staff.
Owner replied
We appreciate your patience during the installation process. Thank you for recognizing our commitment to quality and communication.
The job that was done on my garage floor was fantastic. It was everything. I thought it was going to be and Moore all the imperfections got filled in by the product and the glossy shine. Makes the color stand out. Unbelievable. I had highly recommend everybody to do this to their garage floor. It will make you feel like you want to entertain in your garage all summer long.
Owner replied
We're glad you're pleased with your garage floor transformation. Thank you for recommending us!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
Very positive experience, no pressure to buy and good discounts in the off season. With a lifetime warranty I'm sure the floor will last and look great for a long time.
Owner replied
We appreciate your positive feedback. We're glad you found our no-pressure approach and off-season discounts beneficial. Enjoy your new floor!
Love our new basement floor. The price was reasonable, the lofe time warranty is fabulous! Ethan explained the process thoroughly and promptly scheduled our project. The paint team were on time, courteous and cleaned up thoroughly. They didn't hesitate to helpe me move a few bigger objects into another room. They were too big for me to do alone. I recommend TSR if you looking for concrete coating
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with your new basement floor! Thank you for choosing TSR.
The final product looks amazing. The floor of our 50 year old garage needed a lot of crack repair, and the resurfacing and coating both turned out great. The company was easy to work with and delivered as promised. Glad we were careful in choosing the color, as it looks quite a bit different in a large area vs. the small sample. The only other feedback is that we would have moved EVERYTHING out of the garage (including things hanging on the walls and stored in a small, tiled entry area that wasn't being treated) due to the amount of concrete dust from resurfacing.
Owner replied
Thank you for your positive feedback. We truly appreciate your insights regarding the color selection and sincerely apologize for the oversight in clearly outlining what to expect during the concrete grinding process, as well as the recommended protective measures noted on pages 5 and 6 of your contract. We understand how important this information is and regret any frustration or inconvenience this may have caused.
We are thrilled to hear that you are happy with the final result!
I was very happy with the product and application; however, it took two phone calls to TSR to receive the. $60 referral gift card.
Owner replied
We apologize for the delay in receiving the “referral” gift card offered by your sales consultant. While our company does not have a formal referral program due to the variety of promotions and discounts we offer, our consultants are free to provide their own independent incentives. We can confirm that your consultant has honored this offer and that your gift card has been mailed to you.
We’re thrilled to hear you’re enjoying your new floor and sincerely appreciate you taking the time to leave us a review!
We had EpoxyFlowCo install a commercial epoxy quartz floor in our kitchen here in Houston and the results came out amazing. Marco and his team worked very diligently from start to finish and paid close attention to the details that really matter in a commercial kitchen. The floor looks clean, durable, and professional and you can tell high quality materials were used. Communication was solid throughout the process and the job was completed exactly as discussed. Very happy with the outcome and would definitely recommend EpoxyFlowCo for commercial epoxy flooring.
Owner replied
Thank you for your review. We agree that EpoxyFlowCo does great work, and we’re confident they would appreciate hearing your compliments regarding their craftsmanship and professionalism. We encourage you to share your feedback directly with them at: https://epoxyflowco.com/
Zach was our sales representative and took his time explaining all of our options in regards to pricing. He explained the complete process as to how the job would be done. We decided on TSR to do our garage floor. So far they get 5 stars, and when job is completed I will update the review. No high pressure sales pitches
Owner replied
Thank you for your feedback. We're glad to hear you appreciated our detailed explanation and no-pressure approach. Looking forward to your updated review post-completion!
Would be a 5 star review as start to finish its beautiful. But the guys didnt place the warning tape in front and Amazon threw a package on the floor that stuck and needs a slight repair.
Owner replied
We apologize for the oversight. Our records show that we will be out today to resolve this for you.
The installation went great and my new garage floors look fantastic. The only negative thing that I would say is that they could have cleaned up the excess flakes a little better. Other than that I am very happy.
Owner replied
Hey Don! We have been trying to contact you. Can you please return our calls, we are here to help!
TSR, I can’t praise TSR enough!!! They gave their 100% and then some! Your representative, and those that installed the basement floor in our rec room were phenomenal – it was a totally amazing experience! I’m still doctoring from the effects of all the sewer water we had to deal with on that August 10th night so that’s why my review is late in coming. Our basement floor now looks amazing! I did my homework ahead of time researching different business to find the perfect company to put down a floor covering that would survive another flood such as what we had – talking with your reprehensive Zach convinced me that we had what we were looking for – they are the only company that I found that offered a full lifetime warranty on the floor coating which applies to both any labor and materials needed for repair. TSR is doing business in many states nationwide so I know they will hold true to their word. The cost of installation was surprisingly affordable and comparable to the other companies we talked to. I was concerned about the floor not having enough traction and was reassured that wouldn’t be an issue. Another concern I had was “What if another (1000 year storm hit) and the ground below our basement slab would again be so saturated with rain water that it again would cause pools of water to penetrate to the top surface of our cement flooring?” Again, we were reassured that their applied coating was guaranteed not to ever chip, peel, delaminate, separate, or bubble up. We were more than pleasantly pleased to find that there were no noticeable signs of dust in the other half of the basement where we did not have flooring installed! Again the TSR team took good care of us in this regard in that they made sure that even our basement stairway steps and basement landing were spick-and-span clean before they left. I really want to share our experience with neighbors and friends who went through what we did last August 10 as we never ever want to go through what we did again – the cleanup and removal of all water contaminated household items and furniture along with the removal of wet carpet was a complete nightmare! Hope the team at TSR had the best Christmas ever! Because of your team we received only the best – wonderfully long lasting, beautiful flooring for our basement that will last our lifetime. Now that we are almost done; we have plans to paint the basement rec-room walls along with replacing the wall baseboards and then life can finally resume as normal!!
Owner replied
Thank you for your detailed review and high praise! We're delighted to hear that our team and flooring solution exceeded your expectations. We appreciate your trust in TSR and look forward to serving you in the future.
Wally G.
8 months ago
TSR, I can’t praise TSR enough!!! They gave their 100% and then some! Your representative, and those that installed the basement floor in our rec room were phenomenal – it was a totally amazing experience! I’m still doctoring from the effects of all the sewer water we had to deal with on that August 10th night so that’s why my review is late in coming. Our basement floor now looks amazing! I did my homework ahead of time researching different business to find the perfect company to put down a floor covering that would survive another flood such as what we had – talking with your reprehensive Zach convinced me that we had what we were looking for – they are the only company that I found that offered a full lifetime warranty on the floor coating which applies to both any labor and materials needed for repair. TSR is doing business in many states nationwide so I know they will hold true to their word. The cost of installation was surprisingly affordable and comparable to the other companies we talked to. I was concerned about the floor not having enough traction and was reassured that wouldn’t be an issue. Another concern I had was “What if another (100 year storm hit) and the ground below our basement slab would again be so saturated with rain water that it again would cause pools of water to penetrate to the top surface of our cement flooring?” Again, we were reassured that their applied coating was guaranteed not to ever chip, peel, delaminate, separate, or bubble up. We were more than pleasantly pleased to find that there were no noticeable signs of dust in the other half of the basement where we did not have flooring installed! Again the TSR team took good care of us in this regard in that they made sure that even our basement stairway steps and basement landing were spick-and-span clean before they left. I really want to share our experience with neighbors and friends who went through what we did last August 10 as we never ever want to go through what we did again – the cleanup and removal of all water contaminated household items and furniture along with the removal of wet carpet was a complete nightmare! Hope the team at TSR had the best Christmas ever! Because of your team we received only the best – wonderfully long lasting, beautiful flooring for our basement that will last our lifetime. Now that we are almost done; we have plans to paint the basement rec-room walls along with replacing the wall baseboards and then life can finally resume as normal!!
Amazing experience. The Sales rep was punctual, experienced, and even answered some additional questions I had later on.
The crew that came to do the work arrived on time (I'm big on being punctual), went over the process again before they started and was in and out without any issues in one day.
Great experience and would recommend to anyone.
We have our day picked out for our new garage floor- our first meeting of all the details was very informational and Zach answered all questions and explained everything with Great expertise ! Can't wait till our garage floor is completed.
Owner replied
We're glad you found our initial meeting informative! Looking forward to completing your garage floor.
Working with Zach Swain to get this project stated was easy. American made product. Work crew did a great job. Will most likely do the other half of basement in the future.
Owner replied
We appreciate your positive feedback. Looking forward to assisting with your future basement project.
TSR Concrete Coatings did an amazing job with my 3 car garage floor - Polyurea Basecoat, Acrylic Chip, Polyaspartic Top Coat. The sales person and installers were easy to work with and helpful. The finished floor looks great and I love it! I say the price is reasonable because any labor intensive project is going to cost more but TSR also has a great warranty for their product and work. I would definitely recommend them.
Owner replied
Thank you for your positive feedback and recommendation. We're glad you're satisfied with your garage floor and our service.
Jane K.
9 months ago
TSR Concrete Coatings did an amazing job with my 3 car garage floor - Polyurea Basecoat, Acrylic Chip, Polyaspartic Top Coat. The sales person and installers were easy to work with and helpful. The finished floor looks great and I love it! I say the price is reasonable because any labor intensive project is going to cost more but TSR also has a great warranty for their product and work. I would definitely recommend them.
I called about finishing my bar top. While I didn't know my job was not typically something they do, Nick came out, was on time, very pleasant, extremely helpful and went above and beyond to help me find someone that could help me. I would definitely use them in the future and highly recommend them. So professional and accommodating. Customer service personified!
Owner replied
We appreciate your kind words and recommendation. We're glad we could assist in your search for the right service.
From the salesperson who first came to my home to the crew that did the work, they were very professional and able to accommodate everything I asked for.
The floor looks fantastic. The level of detail they did is amazing! I am complelty satisfied and would highly recommend TSR.
I had expanded my garage. There was exisitng TSR floor coating on the existing floor that had been installed by the home's previous owner. When the salesperson, DiAngelo looked at the floor he could tell it was a floor TSR had installed. There were a few spots where the coating had peeled up.
He offered to repair it under warranty even though I was the 2nd owner.
After the crew looked at the project while there to do the rest of the new floor the crew leader decided to strip off the existing coating as he knew it would take longer to do the repair than replace it all.
Now I have a completely new coating installed on the entire floor!
Owner replied
We're glad to hear you're satisfied with our team's professionalism and attention to detail. It's great to know you're enjoying your new garage floor coating. Thank you for recommending TSR!
The new garage floor looks awesome! Workers arrived in a timely manner and went right to work. The new floor was visible quite quickly because of the workers hard, steady work. We have explicit instructions how to care for our new garage covering and we know if we need help there will always be someone available a text or phone call away. We loved working with Dave Draves who came to our home to explain the entire TSR process and answer our questions. He was very knowledgeable about the process and walked us through every step. Thank you TSR of Charlotte.
We are repeat customers and always appreciate DiAngelo’s expertise and knowledge in quoting our projects. The garage project, which was done 5 years ago, still looks like new. We are excited to get our basement done next month and are sure it will be as good as the garage. TSR does a great job!
Owner replied
Thank you for your loyalty and kind words. We look forward to working on your basement project!
John K.
9 months ago
I really like what the garage floor looks like. I can't wait to see how well it performs with the clean up and looking clean more often then dirty. We used the domino flakes and it really brightened the garage up. Unfortunately it was done in Dec when it was cold so we will see how well the apron part holds up being in the cold. Overall I'm satisfied so far. As to the price I wish I would have done it the first time I priced doing this instead of waiting to do it.
Just had TSR do my garage floor a week ago. Zach, the salesman was extremely informative and very reasonably priced. No high pressure sales. They had a cancellation and were able to get the floor done right away. I’m very particular and I did notice a small spot after they were done, that was missing the topcoat. They addressed the problem right away and had somebody out within a few days to fix it. I would highly recommend using TSR!
Owner replied
Thank you for your recommendation and for your patience while we promptly corrected the topcoat issue. We’re thrilled to hear you had a 5-Star experience from sales through completion. We truly appreciate you choosing us!
Nick was knowledgeable and friendly and on time for our appointment. Great product and fair pricing!
Owner replied
We appreciate your positive feedback! We're glad you found our team knowledgeable and our pricing fair. We are looking forward to installing your new floor.
I can’t believe how good my garage floor looks now, there were so many cracks in the floor and now it looks like a show room floor. Also had two rooms in my basement done and after having drain tile work done it looked pretty ugly now it’s amazing. My only issues were, no one told me up front what I was supposed to do with my furnace drain hose and since it’s 20 degrees out I was a little concerned I might not have heat for a day, but together we had solution to keep the heat running. The last thing, they couldn’t do the garage floor the same day as it snowed the night before so floor was too wet, which I was unaware that would be a problem but they came back two days later and finished, the install team was great as well amazing job. Highly recommend TSR
Owner replied
Thank you for your high recommendation and for acknowledging our team's hard work. We apologize for any confusion regarding the furnace drain hose and weather-related delay.
Wow! One of the best value contractors I have ever hired. They showed up on time in the morning, 3 workers worked throughout the day and completed it on time as they said they would. We had no mess to clean up in the basement, no dust to speak of and everything was cleaned up just like when they showed up. I would recommend this application for a basement floor, garage or what ever you are looking to have not only protected, but it looks fantastic.
Owner replied
Thank you for your positive feedback. We're glad to hear our team met your expectations and left your space clean. Your recommendation is greatly appreciated.
Use the compliment verbiage I used on my TSR feedback form.
Scott Krewson
Owner replied
Thank you for your feedback. We cannot copy your kind words and move them to other platforms, but we do appreciate your "compliment verbiage" you provided on our internal platform. Your support means a lot to us.
Crew was courteous and answered all my questions. Completed the job when they said they would. So far, very happy with the appearance. Time will tell whether it lasts and holds up.
The guys were excellent, but I wish I would’ve been told stuff on my shelves and walls should’ve been covered more and I would’ve did it because their vacuum system for dust sucks
Owner replied
Thank you for your feedback. We’ll be working on improving how we communicate expectations and the recommended protection measures noted in the contract on pages 5 and 6. We are happy you are pleased with the team and your new floor.
TSR was a great company to work with! Everyone was so kind and accommodating. It was a pleasant experience to work with everyone from Austin who sold us the service of our patio being covered, the person who organized the service to be provided, to the guys who put on the coating. They were consistently checking to see if we were ok with the workmanship. We love how the patio looks. It will be great if it fairs through this winter, which I'm sure it will be. Not too worried with a lifetime guarantee. Wonderful job all. We highly recommend you!
Owner replied
Thank you for your glowing review and recommendation! We're delighted to hear you had a positive experience with our team and are pleased with your patio. We're confident it will withstand the winter!
This company was GREAT to work with! We had them put a new coating on our patio, and it turned out really nice. Not only was the workmanship good, but their employees were so kind and VERY ACCOMODATING. Everyone one from Austin who sold us this service, the person who organized the service, to the guys who put on the coverings. These guys would check to make sure we were ok with all that was being done. Wonderful! We'll be very happy if all is well after this winter. Then again there is a lifetime guarantee.😃
We are very excited about a new flooring, hopefully transforming the appearance of a regular garage. We like Anthony, the sales representative, who arrived right on time, and explained everything clearly. Although the final quote was a little over our budget, we felt it was fair and competitive. We look forward to the final installation.
Owner replied
We appreciate your positive feedback. We're glad you found our quote fair and competitive. Looking forward to the final installation!
Great pricing and service! Fixed all my cracks on my garage floor and I received plenty of compliments. Workers were very professional and finished the job in 1 day. High recommend.
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear our team's professionalism stood out!
Hi there!
I’m not sure how to get this on as a post on your Facebook page so I’ll leave it here and hope you can transfer it there.
Everyone talks about garages, but I’m here to talk about my basement!!!
Yesterday we had 1/2 of our basement done by the most respectful and talented young men. The other half of our basement is carpeted so we didn’t need that part done. We had the basement all cleaned out as they required.
We had no idea all the cracks were had down there. The guys were definitely dedicated to funding each and every one!!!
We knew the odor would be bad especially because all of our glass block windows down there are solid. Not one vented window. So our intention was to sleep at our daughter’s home last night. We left all of our windows open upstairs to the safety lock and all the fans on medium. Not sure what we were in for today when we came home not even 24 hours later. Maybe we’d be spending another night at our daughter’s or maybe not. Well, the odor was 98% gone!!!!! This was amazing!!!!!
I’m going to attach before, during and after pics from yesterday just to show the beauty of this job!!!!!! I would have liked to read a review like this prior to getting our basement done. I definitely was concerned about the long lasting odor, which there was NONE of!!!
I can’t tell you how much we love the job the guys did and the information they told us about the odor, which they said would not last long at all. They were more than right!!!!!
I would refer TSR any day of the week!!!!
Owner replied
Thank you for sharing your positive experience with our team. We're glad to hear the odor dissipated quickly and you're pleased with the basement work. Your recommendation means a lot to us!
Carol G.
10 months ago
Beautiful job! Reliable crew and Hans the sales guy was very kind and easy to work with. Definitely would recommend!!
Professional workers who are explained the process. Did a good job on the garage floor as well.
Owner replied
Appreciate your positive feedback. We're glad you found our sales team helpful. We are looking forward to installing your new floor. Thank you for choosing TSR!
There are many concrete coatings services to choose from. Hands down TSR should be your choice if you want proven results. TSR stands behind their products and services. They strive to deliver results that will meet your expectations. I am very pleased with their on time professionalism and follow up to make sure I am another satisfied customer.
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with our service and professionalism. Thank you for choosing TSR!!!
The entire team at TSR is a pleasure to work with! We are very impressed with their professionalism, efficiency, and customer service! The technicians explained the installation process very clearly and the follow up emails and phone call to ensure we were satisfied with their work exceeded all expectations. I highly recommend TSR - they do beautiful work!
My garage floor turned out beautiful. I suppose time will tell if it stays that way hopefully it will. Both contractors were very friendly and knowledgeable.
Owner replied
We’re thrilled to hear you’re happy with your new garage floor! Our contractors take pride in delivering both quality workmanship and friendly service. We’re confident you’ll enjoy your floor for many years to come!
Everything from salesman (Zach) to our day of installers lead by Ozzy was fantastic! Smooth, communicative process and excellent final results! Would highly recommend TSR and certainly use them again!
Owner replied
We appreciate your positive feedback and recommendation! Looking forward to serving you again.
Haven't had the job done yet. Nathan was very informative about the service and product. I'll review the job and add pictures if possible.
UPDATE: sorry I'm late. Did the garage floor and it is better than expected. Then did my back patio and it improved the backyard look. Thank you all for a great job well done!!!! HIGHLY RECOMMEND!!!!
Owner replied
We appreciate your positive feedback and recommendation! We're glad to hear you're satisfied with our work.
Great job by the guys on installation...looks amazing, couldn't be happier!
Owner replied
We appreciate your positive feedback! Our team takes pride in their work. Thank you for choosing TSR!
NeejZoo H.
10 months ago
Great people to work with in a timely matter! The finished flooring in our basement is absolutely amazing! We are also planning in the future for our garage to be done as well! Highly recommend
Great people to work with in a timely matter! The finished flooring in our basement is absolutely amazing! We are also planning in the future for our garage to be done as well! Highly recommend
Owner replied
Thank you for your recommendation! We're delighted you're pleased with your basement flooring. Thank you for choosing TSR! We look forward to working with you on your garage floor. :)
Nick L, was very professional, polite and thorough, the company had already been highly recommend from other friends and handymen
Owner replied
We appreciate your positive feedback and are glad our professionalism met your expectations. Thank you for choosing our company. We look forward to installing your new floor!
The team did an AMAZING job!
It looks great! 0% Financing! Life-time, fully transferable Warranty!
This material is SUPERIOR to epoxy!
Can’t wait to put everything back in the garage today!
Owner replied
We're glad you're pleased with the results! Enjoy your newly upgraded garage.
From the salesman Brock to the gentleman that installed the floor amazing customer service. Polite, kind and friendly. Would highly recommend to anyone looking to have their garage floor fixed. The job was done in a timely manner and completely clean after the install.
Owner replied
We appreciate your positive feedback and recommendation. Our team strives for excellent customer service and timely work.
Ethan was great to work with on an estimate. He explained everything from the how the work is done to the warranty in great detail.
Owner replied
We appreciate your positive feedback. It's great to hear you found our estimate process informative and detailed. We are looking forward to installing your new floor.
TSR provided great service. The crew showed up on time, left no mess behind and did an excellent job coating my garage, front porch, screened patio and outside patio. They were unable to coat the outside patio when doing the other three surfaces because of rain on two scheduled occasions. However, they were able to work me in as soon as possible to get it completed, and I could not be more happy.
I have since had numerous compliments on how beautiful the coating transformed the spaces.
I highly recommend TSR to coat any space you need done.
The staff was also easy to work with. I received prompt call backs when needed. Communication was performed until the job was completed.
Owner replied
Thank you for your detailed feedback and recommendation. We're glad to hear you're pleased with our service and the transformation of your spaces. Your satisfaction is our priority.
The Menomonee falls team with Joe as the lead did a amazing job in her basement. We are extremely thankful for the detail and professionalism of him and the two guys working with him.
Owner replied
We appreciate your positive feedback about our Menomonee Falls team. Your satisfaction is our priority. Thank you for choosing TSR.
From the start everything was smooth and professional. We had water back up from the August floods so everything was a mess. The team gave us enough time to get the basement prepped and put back together before scheduling our install. We had them out yesterday 😊. The team who came in were on time, friendly, professional, and extremely respectful of our home and neighbors. They kept me updated on the progress and explained everything when they wrapped up. Even cleaning up afterwards. I wish we had them in sooner. The floors look amazing.
Owner replied
We truly appreciate your kind words about our team’s professionalism and respectfulness. We're thrilled to hear that you’re happy with your new floors and the service you received. Thank you for choosing TSR to bring your basement back to life!
Installers were on time, 10 minutes early actually, which was nice. They got right to work and definitely paid attention to their process. Weather was a little colder but all was done in about 7 hours. Pretty efficient because I had large cracks they stitched and surface was uneven.
Owner replied
We appreciate your feedback on our punctuality and efficiency. Glad to hear our team's attention to detail met your expectations.
From our sales rep, Stefanie, to our installer, Colton, it was a great, smooth process! We love our new patio floor and are so happy we chose TSR to do the job! We highly recommend them!!
Owner replied
We appreciate your recommendation and positive feedback. Delighted to hear you love your new patio floor!
The garage floor coating turned out so well! The 3 person team was prompt and courteous. I'm so glad I had this completed before the winter weather came.
Owner replied
We appreciate your positive feedback! Our team strives for prompt and courteous service. Enjoy your new garage floor coating!
Company was very helpful in us getting exactly what we wanted and needed for our cracked backyard patio and pitted front stoop and walkway.
Sales team, communication, and installers were all phenomenal.
Our 20 + year old concrete looks BETTER than brand new.
The recommendation for stitches should help with previous cracking on the patio.
An extra expense, but will be well worth it long term.
(and short term - we haven't NOT seen cracks in YEARS)
Owner replied
We're glad to hear you're satisfied with our service and the transformation of your concrete. Your feedback on our team and recommendations is much appreciated. Thank you for choosing TSR!
TSR Design Consultant, Zach Swain, came to my home to provide an estimate for concrete coating. He was very pleasant, professional, and extremely knowledgeable about concrete. Zach was patient and gave me the time I needed to make my decision without any pressure. In the end, I decided to move forward with TSR because of the confidence he inspired. Zach did an excellent job, and TSR should be proud to have such a representative on their team. Keep up the great work, and thank you for your visit!
We decided to coat our concrete garage floor and were initially overwhelmed by all the options out there. The positive experience started immediately with our salesman, Zach. He was knowledgeable, patient, personable and genuinely not pushy. He took the time to explain the differences between epoxy and polyurea systems. The install crew was equally as fantastic. They arrived on time, answered any questions and worked with incredible efficiency. The final result is stunning. From the first phone call to the final walk-through, this was a smooth, transparent and high-quality experience.
Owner replied
We appreciate your detailed feedback and are glad our team could provide a smooth, informative experience. Enjoy your stunning new garage floor!
To begin with DiAngelo was going to be late for appointment. He called me to let me know and when to expect him. Now that made points with me. DiAngelo was very professional. Answered my questions, did not rush me thinking about their service and absolutely no pressure to purchase their service. Very nice young man!!
Owner replied
We appreciate your understanding and positive feedback about our staff's professionalism. We're glad you felt no pressure during your interaction.
We appreciate your positive feedback. Our team strives for quick, friendly service. We look forward to installing your new floor! Thank you for choosing us!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
We hired TSR to resurface garage floor and front porch. The crew was punctual and professional. Carlos made sure that we are completely satisfied with the final project. Garage floor wasn't perfect first time, and he fixed it to our satisfaction. I highly recommend TSR company.
I had the pleasure of working with Hans recently, and I can’t say enough good things about him. From start to finish, he was professional, reliable, and just an all-around great person to work with. He’s knowledgeable, communicates clearly, and truly cares about his clients and the quality of his work. You can tell he takes pride in what he does, and that makes all the difference. I’d highly recommend Hans to anyone — it’s rare to find someone who’s not only great at their job but also genuinely kind and easy to work with.
Owner replied
Thank you for your kind words about our team member. We're glad to hear you had a positive experience and appreciate your recommendation.
Darryl G.
10 months ago
Great service from the sales guy to Brandon showing up right on time! Cleaned up the seams and the firehouse flake finish looks amazing! No more messing around with repairing bad epoxy coating. Love it!!
TSR Charlotte did an excellent job coating our garage floor. We were very satisfied with their services from day one . Our salesman Mike Stafford was very professional and knowledgeable, the price quoted was reasonable and the end result was beautiful. Kudos to the crew , Trey and Chris , for a wonderful, flawless job and leaving the area neat and clean . Wd definitely recommend this company and would use them again .
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with our service and the final result. Your recommendation means a lot to us.
Excellent job completed at our residence. Outstanding communication on all levels. Finished product looks fantastic. I highly recommend TSR upgrade.
Dan F.
Owner replied
Thanks so much for taking the time to share your positive experience!
We love the new look of our basement floor. The job was done in an efficient manner and provided what we hoped for.
I was concerned about the toxic smell of the product and that the written information that was shared did not alert the customer to the possible challenges with the smell that was left behind. I had to leave our home after one hour and not return for two days, so would recommend that the customer get information about the possible negative effects that might impact future customers;
Owner replied
Thank you for your feedback. We appreciate your satisfaction with the final result and take your concerns about the product smell seriously. We'll work on improving our communication about potential odors.
Tremendous experience. Both technicians did a complete and thorough job with the repair and coating of the concrete. They were done start to finish in less than five hours and our garage floor looks amazing. I would highly recommend TSR.
Lars Hedman
New Berlin, Wisconsin
Owner replied
We appreciate your high recommendation and positive feedback about our technicians. Glad to hear your garage floor looks amazing!
Initially contacted to do double garage with concrete sides. Added basement workspace area to match. Completed in a full day. Great way to care for your garage floors like you would your living area floors. Only garage coating company out of 4 I talked to that actually visited the house and accurately quoted the work. Direct communication from beginning to end. Well done!
Owner replied
Thank you for your positive feedback. We're glad you appreciated our thorough approach and direct communication. Thank you for choosing TSR!
Had TSR come out and give me a quote with no intention of doing anything this next spring. Teegan went thru the hole sales pitch, showing how the hole procedure worked. Showed all the samples and then gave us the price of project. Had a September Booking discount. Keegan was a very good sales person. No pressure and had lots of pictures of projects and answered all questions. We are moving ahead with our project to get done in October. We had friends do a garage with TSR and it looks amazing. That sold us also. UPDATED 10/28/25. Had our floor installed today. The crew we had was very.very good. Very meticulously in their work. At this point very satisfied with the project. Always asking if we had any questions or concerns. Totally professional, would highly recommend them to do your garage floor!!!
Owner replied
Thank you for choosing TSR for your project. We're glad to hear you found our sales process informative and pressure-free. Looking forward to starting in October!
Austin surprised me with TSR's ability to repair garage foundations. The coating is just the "cherry on top". My concern was the serious cracks in the foundation and "connecting" the pieces to limit so any movement would be the entire garage foundation, not pieces separating. Their Poly cross stitch solution will give me a durable floor would should avoid any further separation. Warranty on the floor coating is lifetime and transferable.
Owner replied
We're glad to hear that our foundation repair and coating services exceeded your expectations. Thank you for acknowledging our Poly cross stitch solution's durability.
We unfortunately found our basement flooded after the recent flooding in the Milwaukee area. It required a lot of clean up and help. After we were able to clean things out we could take stock of the work needed. One of the larger needs was to take care of our floor which had had carpeting on. We contacted a few businesses who does floor coating. After interviewing them we chose TSR. My husband works out of our basement and TSR was able to find room in their schedule to move us up in their queue. Day of the job the crew, Jared, Freddie and Maurico showed up on time and were professional throughout the day. They began by explaining what the day would look like and the process. They kept to their work not wasting a moment. When the work was done, they explained what we needed to do to maintain the floor. I highly recommend TSR and this crew! I've posted a couple of pictures to give you an idea of what they accomplished.
Owner replied
Thank you for choosing TSR and for your high recommendation. We're glad our team could assist in your time of need and provide a professional, efficient service. Thank you for choosing TSR and for sharing your photos.
Everyone from TSR Concrete were very helpful with the process of coating my basement flooring. From D who set this up to Brandon and TK who laid the floor. Would highly recommend TSR!
Owner replied
We appreciate your recommendation and positive feedback about our team. Thank you for choosing TSR Concrete.
Installers did a fabulous job on our garage. It is beautiful and very professionally installed. Cam and Jonathon answered all of my questions and kept us informed of the progress of the job. I would definitely hire them again if we moved to a new house.
Owner replied
We appreciate your positive feedback. It's great to hear you're satisfied with our installation service. Thank you for considering us for future projects.
Joe came out to give us our free estimate. Very impressed with his knowledge and product presentation. He answered all our questions and was able to get us on the schedule very quickly. Looking forward to final results.
A very reputable company. Strong and sincere owner. And very professional sales personnel. Answered all my questions about things I really didn't know much about. Explain how and, most important, why thing and ways it was done. Slightly more expensive, bur from the problems others I know have had, I'm glad we went with TSR.
Owner replied
Thank you for your positive feedback. We're glad our team could assist and provide clarity. We appreciate your trust in TSR.
Met with Sean to get a quote today. Signed up for install. Very professional. Looking forward to having the garage floor done
The team arrived on time. The work was excellent. Explained everything. Highly recommend
Owner replied
We appreciate your trust in us. Excited to work on your garage floor!
Love, LOVE our new garage flooor and front steps. Friendly, professional workers... done in 5.5 hrs!! Looks fabulous!! Here are our before and after photos.
Owner replied
So glad you're loving your new garage floor and front steps! We appreciate your positive feedback.
Had Jason come out and give a quote to finish the concrete in our garage. Super helpful and really appreciated his expertise in answering all my questions.
Update: Garage floor looks great! Very happy I went with TSR. Super clean job and professional individuals
Owner replied
We're glad you found our service helpful and informative. Your feedback is much appreciated.
We were well informed about the arrival time and what was expected of us. They arrived promptly and did a fantastic job. We were given information about care and how long we needed to wait to put things back in the garage. We couldn’t be more pleased with the results. I just wish I would have taken a before photo of how the garage floor was pitted from salt. All I can say is it was worth every penny and their quote was exactly what we paid.
Owner replied
Thank you for your positive feedback. We're glad you're pleased with the results and found our service worth every penny.
I'm impressed by the fantastic job TsR did on our basement yesterday! They were clear about their process, provided helpful maintenance tips, and did an all-around excellent job. Kudos to TsR for their professionalism and expertise - I highly recommend them to anyone looking for top-quality service!
Had this done yesterday, the crew were fantastic and did the job in a timely manner. The floors I had done were the basement and my side porch, the product is amazing and the floors look amazing. When I decide to get the garage done I will be using them again.
The two gentlemen who resurfaced my concrete garage floor did an exceptional job. Caleb ran the job and explained to me what to expect, when I could move things back into my garage and ensured my questions were answered. I would highly recommend this company and Caleb who was extremely kind, friendly, and knowledgeable!
I love my new garage floor!
Just finished the garage and previously did the basement home gym! Was working with Dan S, Jessica, and Tyler for any repairs of the cracks.
Thank you!!
Owner replied
We truly appreciate your feedback! We’re glad to hear that our team could assist with your garage and basement gym and promptly take care of any needed repairs. Thank you for your kind words and patience.
I think it looks really nice. Way better than before. My only real complaint is they left a mess. Like there was that final coating everywhere especially all over my driveway. I spent a couple hours cleaning it up and all was fine.
We have had our pool for over 19 years. We had TSR come out and look at the concrete, which was never right since it was poured. Pete the sales rep was extremely nice. We had the work done, and the crew did an excellent job and were very very neat. We love the job!!
Owner replied
So glad to hear you're pleased with our work! We appreciate your kind words about our team.
So nice to see two young men work so well together and really care about how there job turns out and enjoy the work they do I would recommend TSR to anyone that wants a concrete coating
Owner replied
Thank you for your recommendation and positive feedback about our team. We're glad you're satisfied with our concrete coating service.
Tyler and Tommie were the installers from the Freeport office that installed my flooring in my garage and repaired my front porch that was done 8 years prior. I can’t say enough good things about these two guys. Amazing work ethic and attention to detail. Very friendly and respectful and truly cared about the work that they did! The floor and porch look great! Highly recommend this product and this location.
Fantastic communication from start to finish. The first step is meeting to measure the space, talk color options and pick a date! Second step, I promptly received a quote and it was very easy to understand and respond to. Third step follow the what to expect and how to get ready email. Fourth step was install day which went quickly, maybe 6 hours, and final payment. Very professional, great communication and the work was done perfectly. Thanks TSR!
Owner replied
We appreciate your detailed feedback. It's great to hear that our communication and professionalism met your expectations. Thank you for choosing us!
Crew showed up early AM.....Worked all day and did a fantastic job.
Transformed our garage into a thing of beauty. Totally worth every $$$.
James Sanders
The two young men arrived at 8am and got right to work. They were very patient in telling me what they would be doing and explained the process. My husband and I watched what was happening at various times throughout and were amazed at how quickly they worked. The guys were polite and wanted to make sure we did not have any questions before they left. We are thrilled with the large crack getting fixed, the grinding of the concrete to make the surface level, the main color of the new floor and the color of the flakes. It almost matches the color of the garage walls. We are extremely happy with the results and enjoyed working with your company!
Owner replied
We're delighted to hear that our team's professionalism and efficiency impressed you. It's great to know you're pleased with the final result and color match. Thank you for your positive feedback!
We just had our new garage floor top coating completed this past Monday.
The two technicians that did the top coating Randy Kurth and Kullin Harris were extremely detail oriented and they were very professional. I was very impressed with how organized they were throughout the entire process.
I was also very happy with the chip color I selected. I love the new floor!
Owner replied
We appreciate your positive feedback on our technicians and your new garage floor. We're glad you're loving the chip color!
My floor is beautiful! Peter, my sales representative, explained everything so throughly. TSR was very punctual and on time. We had one little hiccup and it was handled in 2hrs. I've never seen service that good in my life. Ill recommend TSR and Peter, to everyone.
Owner replied
We appreciate your positive feedback and recommendation! We're glad to hear our team was able to resolve the hiccup promptly.
Nick walked us through the details, super easy, good options and the two guys who came to do the job were very professional making sure we had all the info to help it cure correctly. It looks fantastic!
Owner replied
We appreciate your positive feedback! Our team strives to provide detailed and professional service. We're glad you're satisfied with the results!
TSR Concrete Coatings have been WONDERFUL to work with! I had my garage floor done a few years ago plus my driveway Coated last week. Excellent service from day one! a special shout out to Shaun in the service department for his professionalism. Thank You TSR Team.
( Quad Cities area)
Owner replied
We appreciate your positive feedback! It's great to hear you're satisfied with our service and team.
TRS has great service from the estimate to install. The representatives were knowledgeable and very personable. They were able to complete the project within my time line.
Thus far the quality is good. Ask me ten (10) years from now about the quality.
Pricing is competitive...not excessive but not a bargain.
Owner replied
We’re delighted to hear that you enjoyed your experience with us! Thank you for taking the time to leave us a rating. We’re confident that your floor will remain aesthetically pleasing for many years to come.
From sale to finished product everything was great. Nick came by and went over everything with us. The install went perfectly the guys were very polite and friendly. The garage floor is so much better then we expected. The color is perfect "Nightfall". You will not be sorry calling TSR.
Gail & John
Owner replied
We're glad to hear you're pleased with your new garage floor and our team's professionalism. Thank you for choosing TSR!
Thank you to TSR Concrete Coatings. We have a beautiful garage floor that we plan to enjoy for years to come. They worked diligently to finish our huge floor in one day! We have no complaints, only praise.
The team that finished our outdoor patio and our adjacent sunroom floors made the entire area look fantastic and they did an excellent job and I personally based upon our experience would highly recommend this company….Dr. Maue
Owner replied
Thank you for your recommendation, Dr. Maue. We're delighted you're pleased with your patio and sunroom floors.
The gentleman showed up on time to complete our garage floor project ! They were very knowledgeable in their roles of the task at hand and were willing to communicate their progress of the project throughout the day. The job looks incredible as our garage floor was crumbling apart. Very pleased with the project even though they took our broom on accident, of course! Despite that, the 5 stars remain!
Owner replied
We're glad to hear you're pleased with your garage floor project! Apologies for the broom mix-up! Thank you for choosing TSR!
Oh my goodness how Briden and Dondre transformed our 40 year plus garage floor in just 8 hours! We decided to have our garage floor sealed with the TSR procedure after seeing their work on our neighbors garage floor. Our only other option would have been to completely remove the old garage floor and have new concrete installed. Briden and Dondre were extremely professional and exceptional with our installation. Another great feature that TSR offers is a lifetime limited warranty that is transferable if we were to sell our home. What a great and easy way to add value to our home. We are beyond excited!
Garrett nailed it on price and went out of his way to get me in in a timely fashion! 👍🏻
Owner replied
We appreciate your positive feedback! We always strive for affordability and efficiency. We are looking forward to getting your new garage floor installed.
Stefanie was excellent to work with. She was very thorough in explaining the process and worked with me to get the price that made the project feasible.
Owner replied
We appreciate your positive feedback. We're glad our team could assist in making your project feasible. Thank you for choosing TSR.
Rep came to our home today. Explained the product and process of install great. Made up our minds in about 2 min. Scheduled install. Just waiting for the day.
Wow!!! What a difference the coating made over our concrete. It’s so nice and even. The salesman was easy to work with and the company kept us up to date on case developments. The crew showed up on time. Went right to work and were done in a few hours. It’s a large relief not to have to worry about laying new concrete. Yes. Not cheap but a great alternative.
Owner replied
We appreciate your positive feedback on our coating service and team. We're glad to hear it was a worthwhile investment for you.
So far my experience with TSR has been very good. The estimator I met with has been great about responding and answering all of my questions. I am looking forward to installation coming up one week from today,
Owner replied
We appreciate your positive feedback. Looking forward to your upcoming installation!
TSR started on time & described the process they were going to do for my garage floor & finished 6 hrs later. Staff did a great job on . Money well spent.
5 stars service from the very beginning, during the job and the end of of the job! TSR did an Awesome job with our garage floor, I couldn't believe it was our garage withe the job they did truly Amazing! Thank you all for your friendly, professional service! Hoping to have our driveway done in the near furture.
Owner replied
Thanks for the great feedback! We’re excited about the chance to work on your driveway and can’t wait to work with you again!
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
The purchasing process was straight forward and easy to understand. Daniel Speer (the salesman) was punctual, personable and professional. Installation is five weeks out (as of writing this review). It may take that long to empty my garage.
Owner replied
We appreciate your positive feedback about our purchasing process and our salesman. Good luck with your garage clean-out! We look forward to installing your new floor.
Kevin D.
1 year ago
The crew performing the work arrived as scheduled. They explained the process to us and were very polite . It was interesting to watch how the floors of my garage and covered patio were transformed from not so good to amazing. They look terrific. I would definitely recommend TSR if you’re looking to have this type of project done. I’m completely satisfied with the quality and workmanship of TSR Concrete Coatings.
Great experience with Joe Sumner. He was knowledgeable, professional and genuinely helpful. The whole process was smooth and stress-free! We appreciate the excellent service!
Amazing and affordable. Our garage floor was awful and embarrassing. For years I was trying to figure out an affordable solution to fix our garage floor. I never thought this was in our price range but it was! We are so happy. A lot of my friends are now getting theirs done.
Owner replied
We're glad to hear you found our services affordable and satisfactory. It's great to know your friends are also choosing us for their garage floors.
Excellent Garage floorings! Jonathan, Joshua, and Arturo completed my 3 car garage floor today. The floor is pristine and Perfect! Easy to maintain beautiful floor! What an exceptional product! Great employees!
Larry
Owner replied
We appreciate your positive feedback on our garage floorings. Thank you!
We are having another surface coated by TSR. Dennis is great, again explained everything that will be done to fix area before the coating is added. He gave us the quote and we were able to schedule the job with him. Their work is professional and backed by a lifetime warranty.
Owner replied
We appreciate your continued trust in TSR. We're glad to hear you're satisfied with our professional service and lifetime warranty.
Nicer than the $60,000 floor in my shop at work. TSR is truly outstanding value. The man that installed were professionals polite, kind and punctual and did a wonderful job.
Owner replied
We appreciate your high praise! Our team takes pride in their professionalism and punctuality. Thank you for choosing TSR.
Brandon was very friendly, knowledgeable, and accommodating. He had great ideas and confidence in your product. He is a great repreresentative for your company! The installers, what can I say. They were excellent! Good communication, called when they were close to our house. Updated us on how the project was going. John did a great job for us with a line break for indoor and outdoor color. They were hard workers. They were here all day. I would recommend them to anyone! Again they are great employees for your company!
Owner replied
We appreciate your positive feedback about our team's professionalism and dedication. It's great to hear that you would recommend our services. Thank you!
Met some of the reps and one of the installers at a home show that I was working as well. Super nice guys and straight shooters! I requested an estimate and they were able to give us a ton of options when they came by our home. We let our 2 year old pick the color and it looks amazing! One of my biggest concerns and why I waited this long to leave a review is because we have EVs that park every night in here and the coating has absolutely held up! My EV pickup is just shy of 9,000lbs and you wouldn't even know that it's kept on this garage floor 😁 Nice work and I will be recommending to everyone who asks!
Owner replied
We appreciate your positive feedback and are glad to hear our team was able to provide you with a variety of options. It's great to know our coating has held up well with your EVs. Thank you for recommending us!
This is the second time I have used TSR for my garage floors. I had it done at my previous house and loved so much I had to have it done again when I moved. I definitely have neighborhood envy! Although they didn't show up for my original date I was scheduled for, due to an emergency they stated, they still got it done later in the week. They do an excellent job and clean up very well! I would highly recommend them!
Owner replied
We appreciate your repeat business and patience with the rescheduling. Thank you for recommending us!
I read about this company and decided to have an estimate. Within two days I had chosen the colors, an explanation of how it all works .My house is 77 years old and my ‘old’ garage floor looks gorgeous and will be easy to take care of. The young men who came were hard workers, always on time, polite and very friendly. I highly recommend them!
Owner replied
We appreciate your positive feedback and recommendation! Our team takes pride in their punctuality and professionalism. Thank you for trusting us to transform your garage floor!
Very happy with my decision to coat my garage floor. TSR Concrete Coatings did an awesome job. Everything from the estimator, the office staff and the installers was excellent. Highly recommend.
Owner replied
Thank you for your recommendation! We're glad to hear you're satisfied with your garage floor coating. Thank you for choosing TSR.
The crew arrived as scheduled and finished in less than a full day. The work area was prepped, completed and later cleaned up, leaving a beautiful floor and no other mess.
Owner replied
We appreciate your positive feedback. Our team always strives for efficient and clean work.
Angel and his team did a wonderful job. They were very attentive to detail and took their time to make sure everything was done properly. I would highly recommend TSR.
Owner replied
Thank you for your recommendation and acknowledging our attention to detail. We appreciate your support!
The employees that did the job were very helpful in regards to any questions we had. When the job was finished it looked great. The next day we could see cracks where they mended it. I called the company and sent pictures of the cracks and haven't heard anything yet. Not too pleased with customer service.
Owner replied
We apologize for the inconvenience and want to assure you that we have promptly scheduled your service to address the issues. We truly appreciate your patience as we work to resolve this for you.
We had the Polyurhea coating on our basement floor. They did a beautiful job. They laid plastic sheeting from our outer door to the basement door and down the steps and kept everything clean. They were there on time. We love our new floor.
Dennis arrived before our agreed time and introduced himself and gave us a brief history of his company. He went through the process and described everything in detail. While he measured the work space we selected the color of the floor we desired. Dennis provided us with a very competitive quote and we agreed on a service date. This interaction was very smooth and informative. Now, we cannot wait until we see the final product!
Owner replied
Thank you for your positive feedback. We're glad you found the consultation informative and look forward to delivering your final product!
I previously had my garage floor epoxy coated 20 years ago. It was time for a redo. We got the date for the work wrong and were faced with having the entire contents of our garage sitting on the driveway for 2 weeks. TSR scrambled to accommodate our screw up, rescheduled early and finished the job in one day. And it looks fantastic. You can see for yourself. Thanks TSR. Your the best.
Owner replied
We appreciate your kind words and are glad we could accommodate your schedule. Enjoy your newly coated garage floor!
I am extremely pleased with the outcome of this project from start to finish! Stefanie was easy to work with and explained every step. She also reached out to me a few times to check in which you don't usually get! The guys were enthusiastic and the end result was beyond my expectations! I highly recommend this company based on honesty, personality, and results! A++
Owner replied
We appreciate your positive feedback and recognition of our team's dedication. Thank you for recommending us!
Hi, we're delighted to hear about your experience. Thanks for sharing!
Mary S.
1 year ago
Showed up on time on the scheduled day; crew was very friendly and knowledgeable; floor has completely transformed from a cracked and salt damaged mess to a beautiful showpiece. We opted for the textured instead of sleek finish to make it "grippy". The colors are beautiful. I highly recommend TSR.
Excellent work. Very timely. Highly recommend. Only concern is I expressed a concern about a small spot on the floor that was not covered the day of or day after the application and received no reply.
Owner replied
We appreciate your feedback. We apologize for the oversight, as we do not see that you voiced concern of the small spot. Please see your email.
Great job. My garage floor looks beautiful and is guaranteed not to yellow for life. The guys arrived on time, got right to work and cleaned up afterwards. They were courteous and hardworking. I have no suggestions for improvement.
Owner replied
Thank you for your positive feedback. We're glad you're satisfied with our service and your garage floor.
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business. We are looking forward to installing your new floor.
We were considering a variety of options for refinishing our basement concrete floors and we were debating our options. We were most intrigued by TSR concrete coatings, as the finish seemed most appealing to us. Ben Mulholland came out to see us from TSR. When he explained the difference between epoxy floor finishes and TSR’s proprietary coatings, we knew that was what we wanted. Ben is a star on the local TSR team!
Owner replied
We appreciate your positive feedback about our TSR concrete coatings and our team member. We're glad you found our proprietary coatings to your liking.
WOW!!!!!! There are no words to express how pleased I am with what was able to be done with 55-year old concrete. Therefore, I am posting pics. The techs were awesome as you can see. Side note: I originally got 1/2 the basement floor done. I decided I HAVE to have the other 1/2 done. Ha!!
Owner replied
We're delighted you're pleased with our concrete work! Looking forward to completing the other half of your basement.
Just had our pitted, cracked garage floor resurfaced by TSR’s Jake and Zach. It’s beautiful and hopefully will last a lifetime! Guys we’re really great! Thank you!
Owner replied
We appreciate your positive feedback! Jake and the team will be pleased to hear this.
Install crew did a great job installing the coating. They were very knowledgeable about the product and answered all the questions I had. Very pleased with my experience and the garage floor looks great
Owner replied
We appreciate your positive feedback. Our team strives to provide knowledgeable and efficient service. Thank you for choosing us for your garage floor coating.
I am so impressed with the quality and service I received! Briden and Dondre did a fantastic job with my garage floor. They answered every question I had and thoroughly explained the process. I am so happy with the finished product.
Owner replied
We appreciate your positive feedback! It's great to hear that you're satisfied with your garage floor.
Jeff was very knowledgeable and organized in his explanation of the materials and the process. His warm, friendly attitude also added to his effectiveness. We can’t wait to see our new garage floor! Thanks, Jeff!
Owner replied
We're glad you found our team member helpful and friendly. Enjoy your new garage floor!
Excellent! Dillion was amazing. Very knowledgeable and professional. Answered all our questions.
Did not push us at all to purchase. However we went ahead to have our garage floor done. Looking forward to seeing the finished product.
Owner replied
We're glad to hear Dillion provided excellent service! We're excited for you to see your finished garage floor.
The team at TSR did a fantastic job! From the sales rep to the install team, they were timely and professional. After doing the work, they cleaned up and made sure I understood how to maintain the coating.
Owner replied
We appreciate your positive feedback! Our team strives for timely and professional service. Thank you for choosing TSR.
TSR recently coated our garage floor, and we couldn’t be more pleased. Jacob and Miguel H. did an amazing job. The concrete was badly pitted from winter salt, and they were able to not only repair the damage, but also make the floor look fantastic.
TSR did a great job I the installation and the garage floor and patio look fabulous. Great people to work with from the installers to the sales representative.
Owner replied
Thank you for sharing your experience, and for your kind words.
My 60 year old garage floor was definitely showing it's age so I called TSR to have their polyurea coating applied. It is beautiful and the two young men who did the job were dedicated to do their best...and they did!! Thank you. I love it!
Owner replied
We appreciate your positive feedback! Our team takes pride in their work. Enjoy your new garage floor!
Michael D.
1 year ago
I have a 50 year old garage floor. I talked to 4 different companies, and went with TSR. They were not the cheapest. But due to the color of my walls, they agreed to add more white flakes to the stone wash chips so that my floor was lighter in color. And they also added glitter so that I could have a sparkle in the finish. It’s an amazing finished product that looks unbelievable for a 50 year old floor. Pictures do no justice as the sparkle does not show up.
From sales to installation, the people were very professional and nice to work with. They were willing to work with me on some specifics, including price. My 2 1/2 car garage was pitted, awfully bad, and they were able to fill it all in as part of the grinding and filling process, and the completed floor looks great, Friends and Family, how nice it looks. Like many organizations they have an up charge if you use a credit card, but they Direct draw from your checking account or take a check, that process was very professionally handled. Installation took about five hours
Owner replied
Thank you for acknowledging our professionalism and flexibility. We're glad to hear you're pleased with your garage floor transformation.
Kristi D.
1 year ago
Workers were great; friendly and helpful provided information on the job. Floor looks GREAT!
I was impressed with the work TSR completed resurfacing the floor of their garage. TSR resurfaced our front porch and sidewalk. The result is impressive, and I could not be happier with the finished product.
Owner replied
We appreciate your positive feedback. Delighted to hear you're happy with the results.
We had our patio, front door step and garage floor done and everything went as planned. Crew was very good, started right on-time kept us informed on what they were doing. Everything looks great and we couldn't be any happier with the results
Owner replied
We appreciate your positive feedback. It's great to hear that you're happy with the results. Thank you for choosing TSR,
Aurora TSR's team of crew leader Noel T. with Brian & Lupe are highly skilled technicians who did an incredible job installing concrete coating in our 3 car garage. Since they were covering a do-it-yourself epoxy that was installed before we bought our home they had to do a lot of cement repair & surface prep. They worked hard all day into early evening to complete it & still paid a tremendous amount of attention to every detail. They were so meticulous in the application that there wasn't even a speck of damage to our freshly painted white walls. We were very impressed by the energy & dedication of these young professionals. We appreciated how quickly Pete came out to our home to explain the coating process, give us a quote & email the contract. He was very pleasant to work with. The flooring is beautiful & makes the garage look expansive. It feels like another room in the house that would be perfect for a party. Having lived in this area for fifty years we've owned five different homes & we know the value of a company with the professionalism and dedication to its customers that TSR demonstrates.
Owner replied
Thank you for acknowledging our team's hard work and meticulous attention to detail. We're delighted to hear that you're pleased with your new garage flooring. Your satisfaction is our top priority.
I have enjoyed the process from the estimate to the completion. All the staff has been so polite and professional. Thank you TSR for your high standard in customer service. I appreciate you and would highly recommend TSR to anyone.!
Owner replied
We're glad to hear you enjoyed our customer service. Your appreciation means a lot to us!
Our salesperson Nick did an average job with the estimates on our 430 square foot garage. The day of our service date which was 9/3/25, Justin (team leader) did an exceptional job with telling us what is to be done. Him along with two workers finished the job order within a day. We got the garage columns done and we added that on the date of the job order. TSR was flexible and added the extra work order in quickly. My husband and I are really happy with the domino flake and polyurethane coating. Thank you for a job well done. The salesperson (Nick) should have brought up to date marketing material for a smoother process. Also, we were notified of a $60 virtual gift card last minute by him.
Owner replied
We appreciate your feedback and are glad to hear that our team was able to accommodate your additional requests efficiently. We'll certainly take your comments about updated marketing materials into consideration. Please see your contract, and email, for the virtual gift card claim form.
Dillon the estimator arrived on time and was very thorough explaining the concrete coating process.
We have an install date scheduled in October. He also helped me with figuring out what to do with garage items while the install is taking place.
Owner replied
Appreciate your positive feedback on our estimator's punctuality and thoroughness. We look forward to your installation in October.
Great experience with TSR. Tayvon’s Crew was professional and amazing! I highly recommend contacting Pete in sales for your estimate. The entire process was so easy.
Owner replied
Thank you for your recommendation and kind words about Tayvon's crew and Pete. We're glad to hear the process was easy for you.
Damon is an incredible salesman. He is knowledgeable, professional and relatable. He gave us a great deal with a Lifetime warranty so there was no need to get more quotes.
My husband and I had a great experience with the sales portion of the getting started with covering our new concrete. The salesman was professional and very informative. We are anticipating more to come with TSR and the final results.
My experience with TSR was unmatched from the sales process all the way to completion. The crew arrived promptly at 8am the day of installation and firmly got started with the back patio and the garage. They were focused and detailed. Their goal was perfection and I believe I got it . They spent almost 12 hours completing the job and it looks perfect. I’m blown away.
Owner replied
We're delighted to hear about your positive experience with our crew. Your satisfaction is our top priority. Thank you for your kind words.
TSR contacted me to schedule a consultation within minutes of reaching out to them. DiAngelo is a design consultant and was at our house within 36 hours of our initial contact. He was great to work with! He took the time to understand what our goal was and talked through different possibilities. He was very helpful with pricing options and made the experience comfortable the whole way through. There was no pressure at all. Excellent service!
Owner replied
We appreciate your positive feedback about our design consultant. We're glad you found the consultation helpful and pressure-free.
Denise M.
1 year ago
I highly recommend TSR to anyone looking for concert coating. The product quality was exceptional, it exceeded my expectations, and the customer service was fast and helpful. TSR delivered outstanding service; the staff was professional, which made the entire process smooth. The 2 men coating the floor were excellent to work with, very knowledgeable, friendly, and polite.
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.
⭐️⭐️⭐️⭐️⭐️
We had a fantastic experience with TSR Concrete Coating! The entire process went very smoothly, and the finished product looks absolutely great. From start to finish, the team was professional and easy to work with.
A special shout-out to Odalis, who went above and beyond to help us reschedule when our plans changed. Her professionalism and excellent communication made the process stress-free.
We couldn’t be happier with the results and highly recommend TSR Concrete Coating to anyone looking for quality work and outstanding service.
Owner replied
Thank you for your high praise and recommendation. We're glad to hear you had a smooth experience and are happy with the final product. Your kind words about our team, especially ******, are greatly appreciated.
Kevin W.
1 year ago
⭐️⭐️⭐️⭐️⭐️
We had a fantastic experience with TSR Concrete Coating! The entire process went very smoothly, and the finished product looks absolutely great. From start to finish, the team was professional and easy to work with.
A special shout-out to Odalis, who went above and beyond to help us reschedule when our plans changed. Her professionalism and excellent communication made the process stress-free.
We couldn’t be happier with the results and highly recommend TSR Concrete Coating to anyone looking for quality work and outstanding service.
Hans was punctual and very knowledgeable of the product. They were able to schedule installation faster than expected but still afforded me time to get ready and clear out basement. Very happy with consultation now waiting for installation.
Owner replied
We appreciate your feedback. We're glad to hear our team was punctual and knowledgeable. Looking forward to completing your installation.
Very professional, anticipates our questions/needs ands came prepared. Was available for questions after initial meeting. Can’t wait to see the finished product.
TSR
FANTASTIC! MAGICAL! I can’t say enough. I’ll start with Daniel Speer, the salesperson who was extremely responsive to all my in-depth questions! He had all the answers and provided all the detailed information I requested. That’s why I decided to go with TSR. The team arrived on time with a great attitude. The transition from our garage floor to the driveway was an issue because the previous owner had blacktopped 4inches on top of the cement to fill in the low part of the garage floor. The TSR team cut away the entire length of the black top in front of the garage floor, filled it in with the company’s filler so they could use the special coating and blended it, so it looked like it was original cement. It was truly MAGICAL what they did! It looks so great it feels like I should add a TV and a couch and forget the cars!
Contacted TSR, set up appointment right away.
Joe came out explained process, took measurements and had my bid within 30 minutes. I am very excited to get my garage floor done !
Gail B.
1 year ago
Just had our garage and front porch completed. Andrew and Omar were amazing! They were very friendly and professional! I would come out to watch the process and they explained everything to me! Absolutely LOVE the job they did!!! Highly recommended!!!
Jon and Denys did an outstanding job. From the moment they arrived, they clearly explained what to expect, checked if I had any questions, and got right to work.
They noticed we hadn’t planned to coat our laterals and took the time to speak with my wife while I was in a meeting. Normally she would have said no, but thanks to their thoughtful explanation, she agreed to have both the laterals and the garage floor done. I’m so glad they asked—because it completely transformed the look of the garage.
Their attention to detail was remarkable. Both Jon and Denys were professional, polite, and clearly took pride in their work. TSR—you should be proud of how well they represent your company. In today’s world, it’s rare to find people this motivated and committed. If I had the chance, I would have hired them on the spot.
The finished product looks fantastic, and I highly recommend TSR. If you can, request Jon and Denys—you won’t be disappointed. Thanks again for a job well done. I can finally enjoy my garage again!
Owner replied
We're delighted to hear that Jon and Denys exceeded your expectations and that you're enjoying your newly transformed garage. Your recommendation means a lot to us. Thank you!
Stunning! We were so happy with our garage TSR Charlotte! Cameron and his crew arrived on-time and explained every detail! Such a smooth process and they left the area outside the garage better than we gad it!
Thank You
Owner replied
We appreciate your positive feedback! It's great to hear that you found our process smooth and satisfactory.
Claire B.
1 year ago
We had a great experience. Our garage floor looks fantastic. Very happy with the completed work.
Super friendly and knowledgeable crew, awesome communication, timely installation. I got the new Rivarok product on my garage floor, and it looks and feels amazing.
Owner replied
We appreciate your positive feedback on our crew and the Rivarok product. Enjoy your new garage floor!
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business and we look forward to your upcoming installation!
This month I contracted with TSR Concrete Coatings to apply a polyurea coating to my garage and screened porch floors.
As a first step, Sales Representative Matt Wirth met with me at my home to look at the two surfaces, explain the company’s services, go over the coating application process, and answer all of my questions. He actually answered all of my questions during his presentation before I even had a chance to ask them! I signed the contract and emptied the garage in readiness.
Two installers arrived early on the assigned day, went over the two locations with me, answered my few questions, and reviewed what they would be doing. The job took an entire day to complete. The lead installer did an outstanding job of grinding the raggedy top of the outer garage foundation wall into a neat and tidy ledge. That was no easy task. I never thought it would be possible to achieve such a good result. Kudos to him for making that possible When they were ready to leave, I was handed a floor care memo, the first instruction being to allow the new coatings to cure for a minimum of three days.
On the second day after the installation, when it was safe to walk on the floors, I had a few questions. I wrote to Matt Wirth and, even though I submitted my message over a weekend, I received a reply within minutes. Only a few minutes after that, I was contacted by
Brandon Disch who handles customer satisfaction needs. Brandon arrived at my home first thing the following morning to check out my few concerns. Before he left my driveway, he had scheduled to have the necessary touch-ups completed the very next day. In fact, the next day he, too, arrived in work clothes, jumping in to assist two installers who accompanied him. Within a short time, everything had been addressed. My floors are, indeed, perfect, as Brandon insists be the case for every client.
I cannot thank Matt, Brandon, and the two teams of installers who worked on my home for their work ethic, teamwork, cheerful attitudes, and guidance. I applaud this TSR office for its dedication to providing both a quality product and full customer satisfaction; I highly recommend this company and this team to provide future customers with the high quality results I am now enjoying;
Owner replied
We're delighted to hear about your positive experience with our team and the quality of our work. Your recommendation means a lot to us. Thank you!
They just finished our patio yesterday the best home improvement we have ever spent our money on the two installers were very efficient and professional. The whole experience from the receptionist to the sales associate very professional. We spend a lot of time on our patio and look forward to spending a lot more!!!
Owner replied
We're delighted you're pleased with your new patio. Thank you for acknowledging our team's professionalism. Enjoy your time outdoors!
We had our garage floor and sidewalk done recently. I was a little unsure of how the sidewalk would look but when all was said and done it looks fantastic and so does the garage. The guys were totally professional while here and gave us last minute instructions before they left. We are very happy with the finished product!
Owner replied
We sincerely apologize for the unexpected delay in the arrival of our crew. We truly appreciate your patience and understanding, and we’re very glad to hear that you were pleased with their professionalism and the completed project. Thank you for choosing TSR!
Amazing experience from start to finish and such an incredible product! I have recommended TSR to anyone who will listen to me talk about the amazing transformation this made to my garage floor.
Thus far, I've only interacted with the lead person for installation and sales. I have scheduled my garage floor to be done in late June. I have seen the work TSR Concrete Coatings does, and I am very impressed. TSR provided me with a quote over a year ago and honored the quote during one of their special sales this year. Their nearest competitor came to my house and quoted more than $2,000 more than TSR for the same work and a warranty that only covered the product, not labor. The competitor texted me and said that they would do better than TSR's quote if I could show it to them. I told them that they should have given me a better price up front, and then I might have considered the offer. I am more comfortable working with a company that's upfront about what they can do. I will add photos of deforestation and after once they complete the work.
Owner replied
Thank you for choosing TSR Concrete Coatings and appreciating our upfront pricing. We look forward to delivering a quality garage floor for you in June.
I haven't gotten the Work done yet so, I cannot give my opinion on their work. But , I can say that I saved a lot of money by using tTSR Concrete Coating.
Owner replied
We appreciate your feedback on our pricing. Looking forward to serving you soon.
Fantastic work by 3 hard working young men. Thank you!
Owner replied
We appreciate your kind words! Our team always strives for excellence. Thank you for choosing TSR.
Ray H.
1 year ago
We had a basement floor done and it turned out beautiful!
The only thing I have concerns about is no one told us about the toxic smell of the final coat. It was overwhelming and made it very difficult to sleep that first night.
They did a great job of getting rid of all the old paint those on the concrete floor. They did a great job of explaining everything they were doing and they did a very great job of cleaning up after themselves. I am very happy with the results.
TSR did an amazing job with my garage floor. Fixed the broken parts and sealed the cracks. Finish looks great! The 2 guys that came out were friendly, knowledgeable, and detailed. Will recommend this company to everyone!
The installation was during a heat wave and the two men didn't let that stop them from taking the time to do it right. They were prompt and worked all day attending to the smallest details. There were many edges, corners, and columns. They applied the coating both straight and accurate. I highly recommend TSR to anyone wanting a new surface to their front porch. The color compliments our brick border and the surface should last.
Owner replied
Thank you for your recommendation and acknowledging our team's dedication. We're glad you're satisfied with your new porch surface.
Great initial experience with the Madison, WI Area TSR Design Consultant Dillion. Efficient presentation and estimate process. Dillion answered all our questions regarding the polyaspartic coating of our garage floor. At no point did we feel pressured to buy. We have an August date for install and look forward to a fantastic looking garage. We’re confident of a tremendous result based on a neighbor’s amazing looking (and performing) garage floor. [will update following install].
Owner replied
Thank you for your positive feedback. We're glad Dillion could assist you effectively. Looking forward to your August installation!
The crew was prompt and professional. Very happy with the look. Prepped and installed 1000 s.f. plus foundation kn÷ walls in less than 8 hours. Good communication throughout the day.
Owner replied
We appreciate your positive feedback on our crew's professionalism and efficiency. Thank you for acknowledging our good communication. Thank you for choosing TSR.
TSR coated our garage floor 2 years ago, and the workmanship and product was outstanding. We are now having our patio coated. We recommended them to our neighbors, who are having their garage and patio done. Great company, we highly recommend.
Owner replied
Thank you for your continued support and recommendations. We're glad to hear you're satisfied with our work!
Just had our garage floor done this week, absolutely love it! The guys were courteous, stayed on task; and picked up everything when they cleaned up! Answered all our questions & provided great information! Thanks TSR! Great job… will spread the word!
Owner replied
Thank you Kathy! You were a pleasure to work with! We aim for a 5 stars experience and seem like we hit the mark! 😊
Looks great. Install was quick and efficient. Techs were very patient explaining things. Hoping it looks this good after a salty Wisconsin winter. Fingers crossed.
Owner replied
We appreciate your positive feedback. Rest assured, our products are designed to withstand harsh conditions.
TSR just finished with my garage and they met my high expectations in their professionalism and persistence to complete the job as promised with the look desired. Now, as with any home update, the proof is in the pudding, so it is said. This is a top-coating to an existing concrete floor and exposed to various weather conditions and abuse. How I respect this look will determine its life expectancy.
Hi, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience and we look forward to installing your new floor next month.
Hi, thank you for taking the time to leave us such a great rating! We’re thrilled to hear you had a positive experience with the estimate, and we’re excited to get started on installing your project.
I love my beautiful floor. The people I talked with were very professional and the team who did the job did very well.
My pictures do not do it justice!
Owner replied
We're delighted you love your new floor! Thank you for acknowledging our professional team.
Wow! What an amazing transformation on my old garage floor! I absolutely love the finished floor. I wish I would have done it sooner. The guys are very hard workers! I would absolutely recommend TSR to my friends and family. Thank you so much for your great service!!
Owner replied
We're delighted you love your transformed garage floor! Thanks for choosing and recommending TSR.
Impressive product, great service and estimate for project. Ethan was knowledgeable, friendly and professional. Reasonably priced for what you get and a lifetime warranty.
Install crew was fantastic and did a beautiful job on the patio, porch and walkway. Cleanup afterwards was incredibly good.
Our salesman was Sean. He explained everything and made sure our questions were answered. He was really helpful. Then our installers were very good letting us know the steps and the process making sure we understood and answer any questions. I would definitely recommend them!
Owner replied
Thank you for your recommendation and positive feedback. We're glad our team could assist you effectively. Enjoy your new floor, and thank you for choosing TSR,
We could not be happier with the concrete resurfacing project completed by Julio, Eduardo and their team from TSR. The total project was about 1,000 sq. ft. Julio walked me through the process and asked if there was anything special we wanted them to complete. The team worked all day in excessive heat. Their attention to detail was remarkable. Upon completion of the job, they cleaned up the work areas to the point where it didn't even look like they were there except for the beautiful new patio, sidewalk, stairs and garage floor they left behind.
Thank you for your review! We noticed you gave us 4 stars, and we truly value your feedback. Could you please share what we could have done better to earn that 5th star? Your input helps us improve and provide the best possible experience.
Very happy with this service. Installers were professional and easy to work with. End results are exactly as promised. Looking forward to not having to a low-maintenance garage floor. Highly recommend.
5 stars! Briden, Darceil, Austin worked very hard to get the job done. They were very informative in explaining each step in the process. It looks great! We are extremely happy with the finished product. Highly recommend this crew.
Owner replied
Thank you so much for your high recommendation! We're thrilled to hear that our team's hard work and informative approach lived up to your expectations.
I am very pleased with the final product where TSR put a coating on my garage floor. The salesman was extremely helpful and explained everything. When the guys came to do the work they were very professional and got it done in the time alotted. I recommend them without reservation.
Owner replied
We appreciate your positive feedback and recommendation. It's great to hear you're pleased with your garage floor coating.
Sales representative and contract was an ease to get through. Sales rep most knowledgeable of the product. This floor will be replacing an epoxy floor, which after 17 years did not look that great and was stained. Looking forward to our new floor to be installed in July.
Owner replied
We appreciate your positive feedback about our sales representative. We're excited for your new floor installation in July!
Zach did a wonderful job presenting our options for our garage & patio. He is patient with questions and explained everything in detail. He is a true asset to your company.
Update. The crew that did our garage and back patio are awesome. I wish I knew the crew leaders name. 23 years old and an ultimate professional - TSR is lucky to have that young man. He ran his crew like someone much older than he is. All of them were just like the crew leader. Could not ask for better.
Owner replied
We appreciate your positive feedback about our staff member. We're glad to hear he was able to assist you effectively.
The end result is beautiful. The crew did an outstanding job and cleaned up very well. Expect some dust because of the grinding processb but it;s worth it.
Owner replied
We appreciate your understanding about the dust and your positive feedback on our crew's work. Thank you for acknowledging their efforts.
We had this done 3 days ago and so far it is beautiful. It is too early to say anything about the quality of product but from other reviews it will be worth it.
The 2 men Axle and Dominic were very professional , pleasant and knew what they were doing for sure!!
They answered all of my questions with assurance.
TSR did a wonderful job repairing and coating my pitted and cracked garage floor. They arrived at the agreed-upon time and got right to work. They seem to be a no nonsense crew. I am extremely pleased with the finished product. The floor looks perfect and is clean and bright. The color the salesman helped me pick coordinates perfectly with the bricks on the front of my house.
I was told in advance that I needed to get everything off the garage floor, but that I could leave things that were on the wall as long as they were at least 24 inches above the floor. They told me there would be dust and believe me there was dust! All the things that I left on the wall had a coating of dust when they were finished. I recommend taking everything out that you can.
I felt the work done and the finished product was worth the fee I was charged.
Owner replied
Thank you for your detailed feedback and recommendation. We're glad to hear you're pleased with your garage floor's transformation. We appreciate your understanding regarding the dust situation.
Highly recommended. They did a fantastic job on my garage floor. It looks great and they cleaned up everything nicely. Also very prompt and courteous.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with your garage floor.
Kim Z.
1 year ago
They did an excellent job on my garage floor. Desmond and Justin were very nice and professional. I would highly recommend them. Thank You Again for making my garage floor look new.
Just met with Peter to learn about this process. Very knowledgeable and helpful person.UPDATE:
Jacob and his crew were awesome! They showed up on time, explained the process, and went to work. The entire process was completed in just over four hours and looks fantastic. They were very respectful of our property and did a great job cleaning up. Would highly recommended TSR Concrete Coatings!
Owner replied
We're glad you found our meeting informative and helpful. Thank you for your positive feedback!
TSR came out on July 29th did my garage and step and step and it is beautiful my neighbor called asking to take a look he said wow that’s nice so I’m excited and called I called TSR very good work
Owner replied
We're glad you're pleased with our work. Thank you for recommending us to your neighbor!
The TSR team showed up for work on time on a very hot, humid day and worked tirelessly for 8 hours. Both men were very polite, willing to explain all. Now our garage floor, sidewalk, and front door stoop are absolutely beautiful! They repaired every cracked crumbling area. We are very pleased with the product and the service. Thank you TSR!!
TSR was on time. Job completed on time . The floor looks and feel amazing and I got a limited lifetime warranty. Highly recommend. I would use them again
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our service.
GREAT JOB! The guys that did the work were FANTASTIC ! They acted like it was their own pool deck and when they finished they were smiling and so proud. My deck was a challenge with some broken concrete, but these guys performed a miracle. Before and After photos below.
Owner replied
Thank you for your praise! We're glad our team could meet your expectations and restore your pool deck.
Despite very hot weather, the young men were on time and started the job quickly. They had all the necessary products and equipment in their trailer so there were no delays,
I asked them to clean the dust off both sides of my garage door which they did and it was done well.
I had a few concerns about the overall process which the general manager quickly addressed to my satisfaction and should ultimately make your experience better.
I will recommend TSR to my neighbors who have been admiring my garage floor on their daily walks.
Owner replied
Thank you for your positive feedback and recommendations. We're glad our team could address your concerns promptly and effectively.
Zach is a wonderful salesperson. He pays attention to detail to get you a favorable quote. I highly recommend Zach and TSR concrete coatings.
Owner replied
We appreciate your kind words about our salesperson and our service. Thank you for recommending TSR Concrete Coatings. We are looking forward to transforming your garage!
Very easy to schedule an appointment online and they were able to come out the next day to provide a quote. Clint was very friendly and explained everything well. The communication has been great so for and we are very excited for them to come back and do our garage floor.
Owner replied
We appreciate your positive feedback. We're glad you found our online scheduling easy and our staff friendly. Looking forward to working on your garage floor!
Got lucky when TSR Sales rep DiAngelo showed up at my front door. Offered plenty of information, answered any questions I had, and even the ones I didn’t ask. Would recommend TSR Concrete Coatings to anyone who is looking for a competitive, reasonable, and professional contractor.
We just had our garage floor resurfaced and it is phenomenal!!! The guys performing the work were friendly, professional, and efficient. I would definitely recommend having this work done and by this company.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're pleased with your resurfaced garage floor.
These guys killed it! The price was perfect and they came out here on time and did an exactly what they said they would do. Could not have been better to work with. I will be using them again 100%
From the beginning the salesman, workers all were very friendly, helpful and professional. The results are great looking. We had the garage, front entry, and back patio done.
Owner replied
We appreciate your positive feedback. Our team strives for professionalism and quality results. Thank you for choosing TSR!
Had TSR do my garage floor. 2 years later there was an issue with a crack and Beca and the team did a great job making it right.
Owner replied
Thank you for sharing your feedback on our repair service and for standing behind our product. We're glad we were able to “do a great job making it right” and ensure your satisfaction, even after 2 years!
I loved my salesman, Ben. He gave me a thorough description of the process, talked about the warranty, gave me a reasonable quote, and set up a date while I'm on vacation. He steered me toward a neutral grey color palatefor resale. I tend to like blues. I would definitely recommend this company.
Owner replied
We're glad to hear you had a positive experience with our salesman. Your feedback on the color recommendation is appreciated.
I loved Ben. He gave a good description of the process, the warranty, and what things were expected of me as the homeowner to prepare for the process. Would highly recommend.
Owner replied
We appreciate your positive feedback and recommendation. We're glad *** was able to assist you effectively.
TSR delivered on their promise and installed floors in our laundry room and garage. The installation and end product is a wonderful improvement to our home. The installation team was informative, professional and responsive. I certainly would recommend TSR if you considering this application.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our work!
The entire process was executed in a very professional way. The sales rep walked me through the whole process and covered all the additional items you might want, such as coating the vertical concrete and wooden steps we also have in our garage.
We've told several of our neighbors and co-workers about the experience and TSR and would expect more business coming your way in the future.
We are very pleased with the finished product and it really takes our garage to the next level.
We just had our garage floor installed four days ago. I figured I'd like it, but it totally exceeded my expectations. The guys that did the work were on time, very nice, and answered all our questions. Very happy with the whole process. Would definitely recommend this company!!!
The crew did an excellent job on our garage floor! We are very happy with it! There was a little more dust that I had anticipated but it will give me something to do.
Owner replied
We're glad you're happy with your garage floor! We apologize for the dust and will aim for less mess in the future.
Tim R.
1 year ago
From sales to job completion they are an excellent company to work with. Everyoneone on the team was very friendly and answered any questions I had. The garage floor looks amazing
We have used this company for the first time. I found them from Facebook. They put a new floor in our garage. Our experience from the start with the salesman was positive. It was the first time as a woman they didn't ask me if my husband was going to be home when I tried to make an appointment. Little did they know what a difference that made right from the start. The salesman also gave me the sales price when I had forgot to mention it. Kudos for integrity. We set the date they came on time and did the work they promised. It has only been a few days and we have not even gone in there yet... So I can't talk about the quality over time yet. But the floor looks great they did a great job..a big difference! I purchased it as a gift to my husband and he loves it. We would highly recommend them. As a woman I would recommend them to other women who want to be treated as an equal in the business world.
Owner replied
Thank you for recognizing our commitment to equality and integrity. We're glad to hear your husband loves the new garage floor!
What a terrific experience! Our sales rep D’Angelo was wonderful and so helpful with the process. The 2 men that did the install were fabulous. Things went very well. The floor looks amazing
Entire process went smoothly, from sales rep to follow up team. Had our concrete porch done and it looks great. Hopefully it will serve us well for years to come.
Owner replied
We're glad to hear your satisfaction with our service and the final result. Thank you for your feedback!
Ethan offered excellent customer service. He proposed a sensible solution and walked us through various options in a very thorough manner. He responded clearly and directly to our questions. We were able to make our decision in a short time. We look forward to the finished product in a few weeks.
We love our new floor and patio surface! Dennis the salesman was great. The two installers knew exactly what they were doing and did a fantastic job. Neighbors have already been over to ooh and aah over it. Thanks so much TSR!! FIVE Star and highly recommend!
Other than the start time confusion due to different time zones, we are very pleased with how the floor looks and the efficiency of the work. Thank you!
Owner replied
We appreciate your understanding regarding the time zone mix-up. Delighted to hear you're pleased with your new floor!
TSR Concrete Coatings was exceptional from start to finish! The sales rep was informative, honest, and low key. The installers did an outstanding job of prepping my pitted and cracked garage floor, and the finish coating is superb! They exceeded my expectations! I could not be happier!
Owner replied
We appreciate your positive feedback! It's great to hear our team's hard work paid off. Thank you for choosing TSR Concrete Coatings.
I had flooring done in both my laundry room and garage, and I couldn’t be more pleased with the results! From start to finish, the team was professional, punctual, and detail-oriented. They made sure the entire process was smooth and stress-free.
The quality of the work is outstanding—clean lines, no mess left behind, and a flawless finish that really transformed the look and feel of both spaces. The laundry room now feels fresh and modern, and the garage looks like a completely new space—durable, sleek, and easy to clean.
I highly recommend this team to anyone considering a flooring upgrade. Great service, great product, and great people!
Salesman was great to work with the installers, were on time and did a fantastic job fixing issues before putting down the coating.And also did a phenomenal job with cleanup would definitely recommend these guys
Robert N.
1 year ago
The salesman came out and was very professional and polite, answered all of our questions and gave us a fantastic deal. When the installers came out, they were very polite answered all of our questions and got right to work, They fixed any issues we had with the floor before putting the coating on. then kept us informed to the progress the entire time until it was finished. did a fantastic job with cleanup and were very cordial. i would definitely recommend these guys plus a lifetime guarantee
I was very pleased with the work. The team has done on our garage. Our garage was a nightmare. The TSR process was absolutely amazing. Not a crack, not an imperfection not a blemish. I would like to say the professionalism of the team that was working on our house was above and beyond what was expected highly recommend this organization. You may find others that might be a little bit cheaper, however quality has a price.
Owner replied
We appreciate your positive feedback and recognition of our team's professionalism. Thank you for recommending us!
Have to give TSR, a 99.999 percent. The TSR crew came on one of the summer's hottest day and went straight to work on the patio area. . I was advised on each step. From preparation to finish. The crew was very professional, respectful and precise to the point. See before and after pictures. TSR guaranteed their work also. Thank you TSR, Very pleased. Working on next project to have my garage concrete floor refinished in the future. Will do biz with again....only if I can get the same crew.
(Mr. Eddie B.) and his crew.,.,.,.,.,.A++
Owner replied
We appreciate your high rating and positive feedback about our crew. We look forward to working on your garage concrete floor project.
Went from concrete slab floor with carpet on it to the coating. I'm still in the process of getting everything back together but I like it. I like that it's sort of shiny and it's not slippery and it has a lifetime warranty. And it is also a transferable lifetime warranty. The people I have worked with have been very helpful, knowledgeable about their company and excited to help out others.
TSR did a great job on my garage floor. They explained the process to me before starting and finished the job quickly! Very professional people leaving me with a beautiful garage floor I love it and would highly recommend them. I have added before and after pictures.
We highly recommend TSR. We had our single car garage done in about 6 hours. DJ & Jose did a good. The hardest part was emptying the garage beforehand. Lol
Owner replied
Glad to hear you're satisfied with our service! Thanks for recommending us.
Nick came out to give us a quote and was very friendly and knowledgeable on the products/systems! Would recommend him for future clients looking to use TSR!
Owner replied
We appreciate your positive feedback and recommendation! We're glad you found our team knowledgeable and friendly.
We had our garage and patio done. The installers were very nice. They did a great job. No splatter on the siding,patio door, and drywall. We're very happy. I hope it lasts as long as they say it will.
Owner replied
We appreciate your positive feedback. We're glad you're happy with the results. Your satisfaction is our priority and we are confident you will enjoy your garage and patio for years to come!
After picking a date the crew showed up and did a great job transforming my garage floor. I find myself spending more time in the garage now. The floor is exactly what we were looking for and is so easy to clean. All the cracks from before are gone.
Owner replied
We're glad to hear you're enjoying your new garage floor! It's great to know it's meeting your expectations and is easy to clean.
TSR from start to finish did an outstanding job refurbishing our 50 year old salt pitted and cracked garage floor! Highly recommend you contact them and learn why TSR’s process and finished product is far superior to similar services provided by others.
Thorough sales job and explained features and benefits of their product and process. Install guys were courteous and did a nice job of explaining their process. They seemed focused on the job and cleaned up nicely. Finished product looks great. Will it last? Value for the money? TBD.
Owner replied
We appreciate your positive feedback. We're confident you'll find our product durable and worth the investment.
They did a great job. The garage floor looks really good. From Cliff, the salesperson to Sam and his team for the installation, I was kept up to date on everything. Yes, I would hire them again!
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with your garage floor and our communication.
Everything came out excellent The ground down the concrete like they said they was going to do they did everything that they said they were going to do and it looks absolutely fabulous I know all my neighbors are all jealous of how nice it looks
Nellie M.
1 year ago
Salesman came out and measured, took photos and explained the flooring process.
Yesterday the young man came out, explained the process of what he was going to do to concrete and installing the flooring.
I would like to really thanks the young man doing the installation, he is very talented, caring, thorough and a hard worker as he did the complete job by himself.
He takes his job to heart to ensure the customers are happy with the finished product.
He made our day by being so nice and answered any questions. He is the kind of person you want to have doing the work.
The new dloor looks amazing and we love it.
My 26 year old garage was so pitted, small hunks of concrete missing and stained. It now looks beautiful! TSR was a wonderful company to work with, from start to finish! The two young men that did the actual coating we so pleasant to work with and did a beautiful job! Highly recommend!
Owner replied
We appreciate your positive feedback and recommendation! It's great to hear you're pleased with your garage transformation.
Well things started rocky with this company and I was beginning to think they were a scam because they kept canceling on me when it was time to do the job and I always had to reach out. But none the less they pulled strings to get a crew from out of town to come so they could move me up and they did a phenomenal job and I’m happy it’s done.
Owner replied
We apologize for the initial inconvenience. Glad to hear you're satisfied with the final outcome.
Gr8 job done on time,and price was not a killer .Very oriented crew tem.Will recommend to ALL my friends...they are aleready asking for firm witch work on this avesome jab.
Thx.a lot.
Owner replied
Thank you for your positive feedback! We're glad you're satisfied with our work and pricing.
Info & education on product was clear & well done by the very amiable & professional “consultant”..
Looking forward to my TSR concrete coating to be installed in a few weeks!
Did a good job in a timely manner. I would give it a fifth star, but I'll add it in ten years when we see how long it lasts.
Owner replied
Appreciate your positive feedback! We're confident you'll be pleased with the longevity. How about you add that 5th star now, and in 10 years, if the coating isn't lasting, then you take us down to 1?
Initial sales schedule was not too smooth. This was done via text. They did come back when originally scheduled. Be ready for the deposit today and you get it at X price. Don't be afraid to haggle, I think I ended up paying too much but I am happy with the product and was happy with the team that showed up. They worked fast and efficiently and the results look great. I don't know about longevity at this point
TSR concrete coatings did a beautiful job Raymundo was knowledgeable, extremely caring and worked very hard to transform my garage floor into a beautiful space Would highly recommend TSR coatings
Owner replied
Thank you for your recommendation and kind words about our team. We're glad you're enjoying your transformed garage floor!
Our new TSR Floor Coating (Garage Floors, Porch, Patio, etc) was completed yesterday. We had Garage, Porch, and Patio done. We love it! It is beautiful, durable, and adds not only durability but a touch of class to your home. The men installing the Coating were totally professional, nice, considerate and took time to answer any questions. This is a great company to work with. Highly recommend!
Owner replied
We appreciate your kind words about our sales representative. We're glad you found our TSR product presentation helpful. We look forward to completing your projects for you!
Great improvement on our garage floor. The installation was completed in one day on one of the hottest we had this summer. Looks amazing.
Owner replied
We appreciate your feedback on the garage floor improvement. It's great to hear the installation process was efficient, even in the heat. Thank you for acknowledging our hard work!
Easy to contact if needed. Workers very professional. Right on schedule. Excellent job!!! It's a shame to park our cars on such a beautiful floor. Have TSR do your work, you won't be disappointed.,
Lori B.
1 year ago
Great people to work with, quick to respond, and I love the floor! thanks so much! highly recommend
From the beginning everything was easy Liam walked us thru everything every process explained the material and even answered all our questions. When time came and the product was installed in our garage, I was ecstatic. The floor came out perfect its exactly how I wanted it to look the guys did a awesome job! Thank you TSR love your product!
From beginning to end they were easy to work with and everyone I was in contact with was so friendly. The quality of work is amazing and I highly recommend them.
Owner replied
We appreciate your kind words and recommendation. Delighted to hear you found our team friendly and our work quality amazing.
TSR sent technicians Brandon and Barack to do my garage floor. They were very friendly and answered all my questions. When starting they told me about six hours to do job. They were correct. They worked as a team knowing what other one was doing and what needed to be done. Many cudos to those gentlemen. Bob E. 6/24/25
TSR Concrete Coatings did an outstanding job from start to finish. The salesman who came to estimate the job was well dressed, professional and knowledgeable with a pleasant attitude. The office was great at notifying us when our first date needed to be rescheduled. The crew that showed up was on time, did their job quickly and efficiently with a high degree of quality. They did their job quickly and on budget with no surprise price add ons or delays. This company should be the example of how every contractor company does business from start to finish. If you’re thinking about putting a protective coating on your garage floor or front porch, hire this company. You won’t regret it. We had both done yesterday and couldn’t be happier. Our neighbors had theirs done as well and also had great results. Bravo!!!
Owner replied
Thank you for your detailed feedback and high praise. We're glad to hear that our team's professionalism and efficiency met your expectations. Your satisfaction is our top priority!
Our garage had peeling paint and was in need of help. TSR came to the rescue. After 4 1/2 hours our garage was transformed to a garage to show off. The workers were friendly and knowledgeable and gave answers to every question I had. They are a 5 star company.
Fantastic experience from first visit to final product! Professional crew and amazing attention to detail throughout the process. Very, very pleased. Neighbors already asking for info on TSR.
Great company to work with from their sales team through the installation team!! Excellent communication through the entire project and I’d highly recommend TSR Concrete Coatings.
Owner replied
Thank you for your recommendation and positive feedback. We're glad our communication and service met your expectations.
There’s only one word to describe my experience… AMAZING!! They were able to take my 40 year old, cracked, stained and downright ugly patio and turn it onto a literal piece of art. I now have the backyard oasis I have been dreaming of for years! Their technicians are extremely skilled and it’s clear their goal is complete customer satisfaction. I highly recommend TSR if you are in need of concrete restoration.
Owner replied
Thank you for your glowing review! We're delighted you're enjoying your transformed patio. Your recommendation means a lot to us.
The installers, Brandon and Omar, were really good to have working on my project. They were very knowledgeable about the process and answered all my questions. Product looks fantastic.
Owner replied
We're glad to hear our installers were helpful and knowledgeable. Thank you for appreciating our product!
They did a fantastic job! Came early, explained the process and got to work. I had a 3 car garage and a back patio done. They completed both areas quickly and clean up afterwards. Both look amazing!
Owner replied
Thank you Thresa! We are happy we could provide a quick and painless experience!
TSR did my garage floor 4 years ago still looks like they just did it. A few cracks developed I called this morning they already responded and are scheduling it to repair them. Great customer service very impressed on how quickly they responded to me! I would recommend TSR to anyone great investment for your home.
Danny Pratt
Dixon Illinois
Owner replied
Yes! This is what’s sets us apart from
others! We know our coating extremely durable but not indestructible! We are always ready to stand behind our work!
Showed up on time. Team was excellent, keeping us informed all the way. Lead Giovani (sorry if I misspelled ) was so personable and professional. Was everything we hoped for!
Owner replied
We appreciate your positive feedback! We're glad Giovani and the team met your expectations.
The installers were professional and friendly. They were almost artists. We appreciated the attention to detail to plug cracks. We have had one rain and no water so are pleased. It was expensive but the value made it worth it.
Owner replied
We're glad to hear our team's professionalism and attention to detail met your expectations. Thank you for acknowledging the value in our service.
From the initial inquiry to shaking the hands of the crew that finished an amazing job, I was very impressed with TSR. The workmanship, pride in completing the job and a true effort in customer service will bring me back for future projects. To Julio & crew thank you. The garage looks great, not sure I want to park on it now!!!
Owner replied
We're delighted to hear about your positive experience with TSR and Julio's crew. Looking forward to your future projects!
Don P.
1 year ago
Great job, showed up on time, cleaned up, when done, and did a great job. Our neighbor was so impressed with the job he contracted to have his garage done.
Alex was very cordial and friendly, explained what our options were and made sure we understood what was involved, looking forward to our installation in July
Sales person, Pete did a great job of explaining the process and answering my questions. He made me very comfortable signing a contract to do my garage floor.
Owner replied
We're glad to hear Pete was helpful and informative. Thank you for choosing us for your garage floor project.
From start to finish it was top notch Customer Service.
The finished floor looks great!
I would recommend TSR to anyone who is looking to have their floor upgraded.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with your new floor!
Tim H.
1 year ago
Ethan was very nice and informative, well pleased with his knowledge and presentation. We are on the schedule for mid July.
Keith T.
1 year ago
So far so good! All scheduled and ready to go in August.
Had our garage epoxy coated today 6/12/25 by TSR coatings and 100% satisfied. Tyler, Tommy, and Dre were professional polite and knowledgeable and kept us informed on every step of the process. Love our new floor. Thanks TSR.
Owner replied
Awesome shout outs! We will let the crew know! Thanks Sara!
he was a gentleman and very knowledgeable about his trade. He was not high pressure in his presentation but very lay back and let us decide on what was next. He was willing to let us decide on when and if we wanted to proceed. He offered to help us at any point if we needed it. We would work with him again if the time would arise for us.
Owner replied
That’s good to hear, we love a returning customer! We are ready when you are!
Our experience with TSR was wonderful from start to finish! The quote process was easy, the installation was timely and the installera were very professional and knowledgeable. The finish product looks amazing.
Owner replied
We appreciate your positive feedback! It's great to hear you found our process easy and professional. Thank you for choosing TSR.
Doug and Justin did a very nice job. They coated my patio and front porch. They set expectations when they arrived and the finished product reflected the result I expected. They treated my house which abutted the coated areas as though it was their own. They wrapped up the visit with clear instructions for curing time as well as future maintenance. Nice job guys!
Owner replied
Thank you for your positive feedback. We're glad to hear you're satisfied with our team's work and professionalism.
Crews were on time for multiple days work. Floor and sidewalks turned out incredible. We are so happy we went with TSR. I would highly recommend them for your concrete coating needs.
Owner replied
We appreciate your recommendation and positive feedback. Delighted to hear you're happy with our concrete coating work.
TSR Coatings did a great job! The patios look great. It rained after they finished and it did not affect the patios. Hopefully,, we will not have an issue. Hans said if there was any problem they would re-do the patios. We do not think that will need to be done. They came when they said they would, they finished when they said they would. I recommend TSR Coatings for your next project. Thank you Hans!
Owner replied
We appreciate your positive feedback and recommendation. We're glad to hear you're satisfied with our service and the final result.
Very happy. Eduardo and his helper showed up on time, were very be professional and explained what they were going to do. They gave me a timeframe as to when it would be completed and came right within the time they said.
Eduardo told me if I had any question during the process to just let him know and he would explain it to me. Once they were done, they cleaned up everything and left like they were never there
I found that my whole experience with TRS, from dealing with Conner to Eduardo was how anyone would want their experience to be. Thank you to all
What a great experience from initial sales call to post implementation! These people care about there work and the experience of their customers!
TSR Coatings is the full package. I fully re commend them!
Dr. Christine Gall
Owner replied
Thank you for your kind words, Dr. ****. We're glad you had a great experience!
Couldn't be more pleased how my floor turned out. TSR did a 5 star job on my project. The crew arrived on time and didn't stop until they were finished. They explained the whole process to me. If you want your floor done TSR is the company.
Great work, quality and professionalism from the office to the field. Very knowledgeable and take you through the process step by step. Keep you updated on the progress and answer any questions that you have. Quick to return a phone call and to have an individual out to take care of a problem should one arise. Highly recommend TSR for any floor coating you need done.
Owner replied
Thank you for your recommendation and acknowledging our professionalism. We're glad you appreciated our step-by-step process and prompt responses.
MW F.
1 year ago
Install crew were on time very polite and professional. Answered all my questions explaining the process.
Crew cleaned up everything afterwards. I am very pleased with the process from beginning (estimate on install)
to end (installation) the garage floor looks great!
Mike
Everything was great from the beginning of the project quoted with Pete Bignall to the installers.
Everyone was friendly and knowledgeable.
Highly recommend. Plus, my neighbors asked for your info so expect future business from them.
Owner replied
We appreciate your positive feedback and recommendation. Looking forward to assisting your neighbors!
TSR did an excellent job on my garage. The showed up on time, kept a tidy work area and produced a beautiful result. I highly recommend them! Additionally, the follow up calls are greatly appreciated.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you appreciated our punctuality and cleanliness.
Garage floor turned out WAY better than I anticipated! Excellent job! TSR is very fortunate to have such skilled and professional employees at all levels of the project. Dan, the sales representative, was thorough and knowledgeable about the product and procedure. Came back a second time for a consultation and sealed the deal. Rain out on installation day and the rescheduling team worked me in quickly as my garage contents were displaced. Then the installers. The men that bring it all to life. Jake, Omar, and Eli what can I say about them. Worked hard, efficiently, and as a well oiled machine. These guys know their craft and took charge! Definitely job site leaders! Thanks again TSR for the beautiful garage floor, but most of all, to the awesome representatives you have that made it all happen!
Brian D.
1 year ago
Very happy with communications and the work they did. Installers explained to me what they were doing throughout the process and they cleaned up everything before leaving
we were hit by a toronado last week and had a lot of trees down and clearing work to do. Thankfully TSR concrete coating was able to work with us to get our installation date rescheduled so that we had time to clean up without any issues.
Owner replied
Thanks for the 4 stars! Anything we can do to earn that 5th star?
The team was professional and completed the job sooner than expected. Customer service is great, as we have received two calls inquiring about the quality of work done. Highly recommend!
Owner replied
Thank you for your recommendation! We're glad our team exceeded your expectations.
TSR did an amazing job on my garage and front stoop. Crew was courteous and respectful, cleaned up when finished. Finished on time. I would recommend them to friends and family.
Owner replied
Thank you for your recommendation and positive feedback. We're glad our crew met your expectations.
So far I have been super pleased with my experience with TSR Concrete Coatings. I called and within two days Jeffry Covington was at my house and within about 45 minutes of his arrival I had an estimate in hand. TSR did some work at my church and the finished product was excellent. I am very excited to have my project completed in July.
Owner replied
We appreciate your positive feedback. Looking forward to completing your project in July!
Clint, our sales representative was very knowledgeable.
He answered all our questions and concerns.
He wasn't pushy trying to close a deal. That is a NO sale for me.
My evaluation determined that TSR was the right choice for us.
David
TSR completed our new garage floor this week. It looks great. We've already received several compliments. The implementation team was very professional BUT they also were really nice guys.
TSR came out yesterday to do our garage floor and it turned out great! The guys that came were very nice and did a great job. Highly recommend using TSR!
I just had flooring completed in my garage, and I love it. From the appointment with Abe and Ethan to discuss the process, cost, time, etc., it went well—no pressure. We set a date for work to be done, and when the day arrived, the two employees who came to complete the process were on time, courteous, professional, and did a super job. I would highly recommend this company if you are thinking about flooring for your garage.
Josh and Jacob did a spectacular job. They got to work right away and kept us informed each step of the way. The floor looks beautiful. We are very pleased with the result and the professionalism of the installers.
Owner replied
We appreciate your positive feedback. It's great to hear that you're pleased with your new floor and our team's professionalism.
I hired TSR back in late February and the job was scheduled for May 19th. Crew arrived at 10.30am and very nice and professional as to explaining their timeframe of the process to be completed. The two man crew was Edwardo and Harry and they were really great guys always had the knowledge and information if I had a question of the process. They worked from 10.30am until 6.00pm excluding a lunchtime break to let things dry before they could continue the process. These two guys did a perfect job and I couldn’t be any happier with the end result it turned out perfectly. The salesman was a guy named Pete and he was really great to work with on explaining the details of the company and how the process would work. Great experience and very highly recommended to others whom would like to hire this company. Thanks for making my garage floor look so perfect
Owner replied
We appreciate your detailed feedback and are glad to hear our crew met your expectations. Thank you for recommending us!
The crew was here right on time and completed the project early. The front porch and sidewalk look beautiful and we appreciate the open communication leading up to and the day of the project. We could not be happier with the result and highly recommend TSR👍🏻
Mike and Maureen
Owner replied
So glad to hear you're happy with the results! Your recommendation means a lot to us.
From my first speaking with TSR to the completion of the project it was a pleasure dealing with TSR. The installers arrived at the appointed time, went to work and although there was a rain delay did a fantastic job.
Owner replied
We appreciate your positive feedback about TSR. We're glad to hear our team was punctual and efficient, despite the weather conditions.
I never doubted the quality of their product but installation is key. Their 1st crew did not do a very good job But, the true measure of any provider of goods and services is how they handle problems when they arise. Today many people rush right out and post bad reviews and never give the company a chance. For me their response was acceptance and ownership of the problem and provided a quick and professional resolution. My garage now is exactly how I thought it should be. Thanks you Hans, TSR and their management and installation crew for a job well done. I highly recommend their service. Thank you again.👍
Owner replied
We appreciate your understanding and patience. We're glad we could resolve the issue to your satisfaction. Thank you for your recommendation!
The crew to install my new floor was awesome! They got the job done professionally even with the bad weather !! Thanks to Julio and his guys ! Great job !!
Owner replied
We appreciate your positive feedback! Our crew always strives for professionalism, regardless of the weather.
Zach is good and knows his stuff. He came to our house to look at our garage floor and provide a quote. Had color samples with him and provided quote before he left. Explained their process and showed us numerous pictures of completed projects with all our color choices and answered all our questions. Will post again after floor is done in early July.
Owner replied
We appreciate your positive feedback about our staff and services. Looking forward to completing your project in July.
My wife and I had concrete coating for the garage on our wish list for at least 20 years, but couldn't justify it financially. It now seemed that we should reconsider the idea. We got a few quotes from other companies that were still kind of out of range cost-wise. Then I contacted the folks at TSR Concrete Coatings and received a quote that made the project very do-able. The guys did the project in one day, and my 45 year old garage floor looks better than it did when it was brand new! Thanks TSR!
Owner replied
We're glad to hear that our quote made your garage project possible. It's wonderful to know your 45-year-old garage floor looks better than new!
From the salesman that came for the estimate to the installers it has been a wonderful experience. The garage floor is perfect. Everyone was professional.
You salesman was very courteous, kind and patient about all the work that had to be done. I truly admire his passion for his job. Wish i could have gotten a lower price, but its ok. I will recomend your company to my friends and church body because of Dennis your salws rep. Have not seen your work as of yet. Hope it is as good ads the sales rep. Thank you for providind your services to me.
Pastor Elijah G. Cooper.
Love the new garage floor! Thanks TSR. Color is creek bed
Owner replied
So glad you love your new garage floor! We think the creek bed color is a great choice too.
Kathy L.
1 year ago
We just had our patio done today and it is awesome. The staff was wonderful to work with and the quality of work is outstanding. Thank you to Zach, Elijah, and Max.
Our experience has been positive with TSR from the start through to install. Zack Swain is a great sales rep and appears to believe in the product he is selling. The install crew Elijah and Max were fast and efficient. They were both very courteous, professional, and respectful. The install was today and the finished patio looks awesome. I have already shared pictures with family and friends.
Owner replied
Thank you for your positive feedback. We're glad to hear you're happy with your new patio and our team's professionalism.
Our pool patio project turned out exceptionally well and we are so pleased with the results.
The TSR team was very professional and kept us updated throughout the project.
We would highly recommend TSR Concrete. Definitely would use them again.
Owner replied
We appreciate your positive feedback and recommendation. It was a pleasure working on your pool patio project.
Thank you for your feedback! We're glad you're satisfied with your garage floor.
Michael P.
1 year ago
We are really pleased with the 3 rooms and 2 porches we had done by TSR. They showed up exactly on time, explained what they were going to do and a timeline of about how long it would take. They were spot on. The finish is fantastic and it turned out better than we expected. I wouldn’t hesitate to recommend them or use them myself again in the future.
They did a phenomenal job! Our garage floor had some major cracks & a lot of erosion from salt. After they were done it looks wonderful! Would highly recommend them. The workers were friendly & knowledgeable too.
Owner replied
We appreciate your positive feedback and recommendation! Our team takes pride in their knowledge and friendliness.
Fantastic job on our Front Stoop and back patio The patio had a lot of cracks and was uneven. Julio & his crew went the extra mile with attention to detail Very happy with outcome!!
It was excellent. The salespeson Keegan was great to work with. When the 3 guys came on-site yesterday to do my garage, they were professional and very friendly. Communicated well through the whole process and giving instructions on the care and warranty of it. My garage looks amazing and I reference my neighbor and now he may be giving you all business.. Thanks!
VERY DETAILED PRESENTATION - NICE PERSONALITY - WAS KIND TO MY DOG -WE LOOK FORWARD TO A GOOD LOOKING GARAGE FLOOR - THREE MEN WERE GENTLEMEN AND EASY TO WORK WITH - YOU WON'T BE DISAPPOINTED
Owner replied
Thank you for your kind words. We're glad you appreciated our detailed presentation and our team's friendliness.
The first experience with Derek Gibson was horrible! I was basically told too bad when I explained that my 2 year old garage floor with TSR coatings had rust on it and nothing was done about it. Fast forward 2 years and now I have a crack in the middle if the garage floor in the sealant. A 4000.00 floor should last more than 2 years. Also do to a mistake from the installers, the garage floor needed to be redone over the very next day! This week Brandon and Tyler have come to the rescue and are charging me 250.00 to fix the issues. Thanks to these 2 very understanding men I can get this very expensive floor fixed!
Owner replied
We're sorry to hear about your initial experience, but glad to know our team was able to assist with the repairs. We appreciate your patience and understanding.
The crew arrived and were very cheerful and accommodating. They worked very efficiently and completed the job well within the time frame that I was expecting. The floor came out beautiful!
Had tsr do my garage and shop . They did an excellent job !! Even use thier own generator for power . Just Love how it all turned out . Thanks Guys!!!!
Owner replied
We appreciate your positive feedback! Delighted to hear you love the outcome.
Conner was very helpful he showed his knowledge of the business and how to make my garage look better even help me with a military discount which was a plus for me and my family I would definitely recommend him and TSR.
The 5 guys in this crew did an excellent job! They were very meticulous in their work. Their work was very neat and clean. They were friendly and very courteous. They were on time and let us know when they were on their way and how long it would take them to get here. We had a 3 car garage and back patio done. I would hire this company in a minute! Great Job guys, from sales to installers!
We couldn’t be happier with TSR! From the start(sales rep) to the process (competent, hard working employees) and follow up (home office).
Thanks TSR for a great product and your service!
The finish product is amazing and beautiful! Everyone, starting with Clint, was first rate and everything was explained very well. The installers (Tom & TJ) were outstanding and we now have a exceptional looking garage floor - THANK YOU FOR MAKING THE WHOLE PROCESS PAINLESS!
Owner replied
We appreciate your positive feedback! It's great to hear that you're pleased with your new garage floor.
Great work. These gentlemen were professional and caring about the work they did. I highly recommend them for clients that wish to have a magnificently beautiful garage floor.
Owner replied
Thank you for your recommendation and kind words. We're glad our team met your expectations.
I highly recommend TSR! They arrive on the time they say they will (which I consider to be very important); they do excellent work and clean up ALL their material, and are easy to work with, regarding payments
Owner replied
Thank you for your recommendation and acknowledging our punctuality and work ethic. We appreciate your support!
We spoke with Dillion from TSR and contracted for our two garage floors to be coated with their process. We were very positively impressed by his knowledge, thoroughness, friendliness and attention to what our needs were. We are looking forward to the actual installation on this job, which is set to happen in a reasonable time frame.
Owner replied
We appreciate your positive feedback. Looking forward to delivering a great installation experience!
What a fantastic company!
Customer satisfaction has been exemplified throughout this process and we are truly grateful for their professionalism, quality and workmanship.
Owner replied
We appreciate your kind words! It's great to hear you're pleased with our professionalism and quality.
Tsr is a great company,this is the second time I used them .They first did my garage and lastly my patio, It looks great, so happy with the way it looks. The guys who did the work are very professional and friendly.
Owner replied
We appreciate your repeat business and positive feedback. Our team takes pride in their professionalism and friendliness.
Dan D.
1 year ago
Team was polite and worked diligently. Took extra care to make sure the project turn out as promised. They did not disappoint.
Thank you
We are 100% satisfied with our new garage concrete coating from TSR.
The estimate process was easy and accurate. Our project was completed in one day and we were especially pleased with the coating also being applied to the foundation brick inside the garage around the edges. The results are beautiful and will be easy to clean.
The lifetime warranty from a well known business with a local office were requirements for us and TSR met them all.
We recommend TSR and appreciate the work from all involved!
Bill & Sue S.
Owner replied
Thank you for your recommendation, Bill. We're glad to hear you're satisfied with your garage concrete coating and found the process easy and accurate.
Danny C.
1 year ago
We recently had our front porch and our two stall garage resurfaced by TSR. The workers arrived at 8 AM, ground off the top layer of concrete, filled any imperfections, applied the coating and were done by 2 PM. The front porch and garage floor look GREAT. They answered all our questions about the coating, it's care and how to keep it looking good in the future. They cleaned up well (there are a number of bio-degradable flecks that go into the coating still in our yard and drive, but not an issue.) If we have any problems with the floors in the future our lifetime warranty should cover them. We thought the price was fair for the work done and the improvement made. Would I recommend this company? Absolutely.
The workers were excellent and were able to answer all of my inquires and the varies steps involved in the process. They were efficient throughout the process. Definitely would recommend TSR if your looking for this type of flooring in your garage, basement, etc.
Owner replied
We appreciate your recommendation and positive feedback about our team's efficiency. Thank you for choosing TSR for your flooring needs.
A shout-out to these TSR employees:
1. Dillion (salesperson)
- zero sales pressure
- clearly explained and answered our questions about the product and the process for coating our garage floor and front sidewalk and stoop
2. Aaron (job foreman); Jake, Corey, Christopher (work crew)
- punctual on both days
- crew was clearly supervised on how to properly complete the job
- friendly throughout while taking a no-nonsense approach to getting the work done
- demonstrated care for detailed workmanship
3. Connie (marketing department)
- helped resolve the questions we had about receiving the promised gift card
- the application process for getting the gift card is rather burdensome
Overall we are very satisfied with the product and TSR.
We are pleased with the installation of our garage floor coating. The installation was performed at the quoted price and in accordance with the promised schedule (installation was completed in one day, cure time was two days). It looks great, identical to the promotional pictures provided during the sales presentation (picture of completed project is attached). I would recommend TSR for anyone looking to achieve an improved look for concrete surfaces, such as garage or swimming pool.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with your garage floor coating.
The TSR coating looked great on a garage floor that had some severe cracks. After two years I noticed a few minor cracks in coating over those areas. The issue was rectified under the warranty. TSR stood behind their product so I am very pleased I went with them.
Owner replied
Thank you for your feedback. We're glad to hear our warranty service met your expectations. Your satisfaction is our priority.
Love TSR! Tyler W was outstanding. Best customer service and the product is outstanding! If your need your garage floor done choose TSR!! Thank you Tyler W and Dan!
Owner replied
We appreciate your positive feedback! We're glad you're satisfied with our service and product.
If you are considering a garage floor renovation, I highly recommend TSR. We recently purchased a home in Lake Geneva, WI, where the garage floor appeared decades old and in dire need of an upgrade. After inviting several contractors to provide estimates, TSR stood out with their competitive pricing and exceptional service.
Zach, the representative who assessed our project, was not only knowledgeable but also very approachable. He took the time to answer all our questions in detail and demonstrated remarkable patience throughout the process. The quotation he provided was well within our budget, which further solidified our decision to move forward with TSR.
The team that executed the flooring installation was punctual, courteous, and exemplified professionalism at every turn. We were genuinely impressed by their efficiency and the quality of their work. The transformation of our garage floor exceeded our expectations, leaving us thrilled with the results.
Overall, TSR is an excellent choice for anyone looking to replace their garage floors. Their commitment to quality and customer satisfaction sets them apart in the industry.
Owner replied
Thank you for your detailed feedback and high recommendation. We're glad to hear that our team's professionalism and efficiency impressed you. It's wonderful to know that your garage floor transformation exceeded your expectations.
Paula N.
1 year ago
I am more than satisfied with the entire process…from sales, installation and customer service that I received.
I love the look of my floor and and am very happy that I chose TSR for my garage floor upgrade from slippery concrete!
Thank you for the great experience.
A very satisfied customer!
Our experience with your company was excellent. Everyone was incredibly attentive and responsive throughout the process. Our outdoor patio/lanai has been truly transformed by the new flooring — it looks amazing and we couldn’t be happier with the result.
This company was very informative and told us exactly what to expect during the process. Our floors turned out great. I would definitely recommend using them
Owner replied
We appreciate your positive feedback and recommendation. Delighted to hear your floors turned out great!
My garage floor was crumbling and had big holes starting so I we decided to call TSR together the job done. They came out and gave me a quote and I went ahead and had them do the job. Took only a day. They did such a great job. Wouldn't have known it was the same floor. I would tell anyone to have them do there floors. A+
Owner replied
We appreciate your positive feedback! Delighted to hear you're satisfied with your garage floor.
We recently moved - we had TSR coat our garage floor in our previous home - we got so many compliments… it was easy to clean and care for - and it was not slippery, which had helped my husband, as we moved to a one story condo because he was falling. The two young gentlemen that installed the coating were professional, kind, answered all my questions. I would highly recommend TSR if you’re at all interested in a concrete coating - ours was absolutely beautiful and just makes things seem more complete.
Owner replied
Thank you for your high recommendation and kind words about our team. We're glad to hear our garage floor coating met your expectations, and we look forward to getting your new home's project completed for you!
We love our new floor! Installers kept work area very clean, showing up on time and doing all work within specified timeframe. Options to vent in the winter were asked to avoid assumptions; considerate crew so we highly recommend TSR as worth the cost. Crack is gone and edges/finishing touches are well done.
Owner replied
Thank you for your recommendation and positive feedback. We're glad you're satisfied with our service and your new floor.
Zach Swain from TSR fit me in to his schedule and visited the same day I reached out. He was very knowledgeable. answering all our questions and was such a nice young man.
TSR has quality product and people and the garage floor turned out amazing!
Owner replied
We appreciate your kind words about our team and products. Looking forward to completing your garage floor!
Just had our garage floor and front porch resurfaced porch coated by TSR. Looks fantastic. Sales team was super responsive for questions and scheduling. Install team communicated well and did a great job. Keep up the good work. I’ll be recommending your company.
Owner replied
Thank you for your positive feedback and recommendation. We're glad you're satisfied with our work!
Ethan explained and answered all my questions to my and my son-in-law. I was going to get another bid from another company. The price was reasonable and warranty good for a lifetime so I decided to go with them.
Rep was early, very polite and knowledgable. Definitely takes time to walk you through the process. Jonathan was very pleasant to talk with took time to provide his insight along with expertise as pertained to questioned that were asked. Wasn't a forced programable situation/experienced, it felt personalized and targeted to the current need versus a forced sale environment.
I appreciated his time and think he's a value added to this company. They have some samples to look at and review. Nice to see samples in the space to determine which color mix is best suited for you which was nice.
Seems like a good product with focus on ensuring the quality and service one would expect along with product longevity.
Thanks,
NJA
Owner replied
Thank you for recognizing our representative's professionalism and expertise. We're glad you appreciated the personalized service and our product samples. Your feedback is greatly appreciated.
So far it has been a great experience. Dan came to my house to give me an estimate. I was surprised he was able to come the same day. He did a great job explaining the process and answering all of my questions. I look forward to having my garage floor completed next month.
I had the pleasure of meeting with Hans a sales representative from TSR. I can’t say enough how knowledgeable and truly a great person. TSR was our 5th quote with getting the garage floor done. By this time I was done with it all. Hans could tell and he did moved everything quickly but never made me feel rushed or hurried in making a decision. Hans answered all my questions and made sure I understood his answers. With that being said I brought Hans across the street to a neighbor. Hans had done the same with my neighbor as he had gone through the 5 quotes and sales pitches as well. With that being said my neighbor and I both went with Han’s and TSR. I can not recommend them enough.
Owner replied
Thank you Tony! Let me know how we can earn that 5th star!!
Jonathan was amazing and extremely knowledgeable. He was very responsive, answered questions about the process, shared a quick video and samples of their product. We were very pleased with the service and we look forward to seeing the final completed project. We appreciated his patience and expertise.
Owner replied
We're glad to hear you found our service knowledgeable and responsive. Looking forward to sharing the final project with you!
We are looking forward to getting our pool house patio coated. The gentleman that met with us this morning was very helpful and explained the procedure in layman’s terms. Pricing was also very reasonable.
I had made the deposit for the TSR garage floor coating about 6 months prior to the service date. Approximately 1 week prior to the scheduled date, they texted me and let me know their crew would be showing up on the date originally agreed upon at 7:30 AM. They showed when they said they would on the agreed upon date, completed the work, and invoiced me for the exact balance they said I would owe 6 months earlier. I am a big fan of service providers who communicate effectively and do exactly what they say they will do. TSR is one of those providers. They made this experience absolutely effortless...and the floor looks GREAT!!
Owner replied
Thank you for acknowledging our commitment to effective communication and reliability. We're delighted to hear you're pleased with your new garage floor!
Just had my garage floor done they did an outstanding job. They were very neat and the job looks fantastic Angel and his associate were the guys that did my job I highly recommend them.
We're so glad we found TSR. They did our garage floor 4 years ago and we love it. Now we want to do our back patio. I called to get a bid and they were here the next day, answered all my questions gave me a bid on the spot. They're very professional and do fantastic work.
Owner replied
Thank you for your continued support! Returning customers like yourself, help keep us going! Let us know when you are ready for the next project! 😁
We had our older garage floor done that was beginning to chip and crack. End result looks great and is easy to clean. The crew was fantastic to work with as well. Very satisfied.
Very pleased with our new floor. The two installers were quick and efficient. Our garage looks amazing! Would definitely recommend TSR Concrete Coatings!
Our rep met with us at a time that was convenient and seemed very familiar with the process and the product. He answered our questions and provided the information we needed to make a decision. Now we are looking forward to the completion of the project.
Phenomenal team. Excellent product. The initial application had slight imperfections and Tyler and the service team were on the spot. Extremely happy with the final finish. I cannot recommend this product and this team enough. Do not epoxy and get the best!
I reached out online to TSR. They reached out and scheduled an appointment very quickly. Micheal was our representative and he was very prompt, courteous and professional. He explained everything in great detail and gave us a fair price. We enjoyed working with him. We are doing a new build and are looking forward to seeing our new garage floor and screen porch!
Owner replied
We appreciate your positive feedback. Looking forward to delivering your new garage floor and screen porch!
TSR finished the coating yesterday in about 6 hrs including a one hour lunch break. There wasn’t much repair to the concrete is probly why. We r very happy with the process from start to finish and are now waiting to move a few items back into the garage.
Excellent experience. Zach was our initial contact person and provided his recommendation on what flooring system would be the best bet for our application, a commercial warehouse space. He was very helpful and accommodating working with our schedule and managed to schedule an army of technicians to arrive, to limit disruptions to the business at the warehouse, and complete the job in one day. Eduardo and his crew wasted no time getting to work. It was clear they were systematic in their work, and the finished product shows. Thank you, TSR!
The crew that installed my garage floor coating was very competent and professional and led by lead man Joe. All prep and repairs were very thorough and complete; and the final result looks great! I will “sing your company praises” totally.
Owner replied
We appreciate your positive feedback! Our team takes pride in their work and it's great to hear you're pleased with your garage floor coating.
We have had the coating for 4 years now. Still looks wonderful. The whole process was handled professionally, on time and as quoted. Fantastic job ~ would highly recommend.
Owner replied
Wow! 4 years and it still looks like a showroom! 🥹 thank you for the review!
The salesman - Nick did a wonderful job presenting the product and its attributes which ultimately led to a sale. The team that installed the floor was very professional and efficient. The floor looks beautiful.
Owner replied
Thanks for the 5stars Mike! We are glad Nick could assist!
I appreciated the professionalism of the design consultant who shared company history, how TSR stands behind their product, what to expect from the crew doing the work and how long the whole process will take. The estimate was provided and appointment was set to have the work done within an hour.
I am looking forward to a very nice looking garage floor that will last a very long time!
Owner replied
We are excited to get your new floor installed for you!! Thank you for your kind words!!
The crew that did my floor were professional, punctual, courteous, and did an amazing job on my cabin floor. I would recommend TSR Floors to anyone looking to have their floors done.
Owner replied
We appreciate your recommendation and kind words about our crew. Delighted to hear you're satisfied with your cabin floor.
We live in Wisconsin. We just had our basement and front stoop done yesterday. We are extremely pleased with the results. It looks beautiful! The work is amazing quality. Jared, Eric, and Nick are professional workers. They worked efficiently and we were pleased with the way they cleaned and vacuumed during and after the process. They were all friendly and courteous. Jared advised us and answered all our questions. We have already recommended TSR to my father and he was amazed with our finished product. We highly recommend TSR Concrete Coatings.
John and Linda Schwabe
Crew was here twice to do our entire basement, 1/2 side each time and was very respectful & prompt. Job turned out even better than expected. Very happy with all aspects of this company.
Owner replied
Thank you for your kind words Cheri, enjoy your new floor!
We had our basement redone. Fantastic job. Workers were very helpful and professional Cant say enough good about them.
Jim Baker
Pleasant Plains Illinois
Owner replied
Thank your your kind words Jim, enjoy your new floor!
Pete was the consummate professional. We were quite impressed with his thoroughness and details. He knew the product and assured me I was investing in the best product for my home garage. He went above and beyond to prove TSR was the top most reputable company and assuaged my concerns about their product and a slight issue with my garage. I look forward to seeing my new garage and will definitely share my review and recommendations. Thank you!
Almost 1300 SF in our lower level. Fantastic job and crew of 5 cleaned everything which ment no work for my wife or me. Can’t say enough for Hans and the experienced team. Thank you
Owner replied
We appreciate your positive feedback. Our team strives to provide excellent service. Thank you for choosing us
I can’t say enough good things about TSR Concrete Coatings of Charlotte. From the moment I contacted them for an estimate they were responsive and accommodating to my project timeline. John & Eric were wonderful to work with. The quality of their work on the Polyaspartic Concrete Floor Coating is exceptional. I couldn't be happier with the final result...LOVE my new garage floor!!!
Owner replied
This is what we strive for! Theres no better feeling than leaving an another person with a floor they love and are proud of! Thanks Chris!
The guys did a great job concerning it was only 15"f outside and that's where they had to work.
I only gave 4 stars due to the poor communication between sales and installation. There was a old service hole about 4ft square in my garage floor. See I have a basement in my garage. This hole was supposed to be covered with new flooring, in the beginning I thought this was going to be done. I saw the flakes over the cover and went back inside. Found out later that it was not covered at all, the flakes were vacuumed off the covering.
So now I HAD TO PAY THEM and haven't heard back from anyone about when they will be back to fix the problem.
Sincerely
Brian Lois
Owner replied
Thanks for your feedback Brian. I will reach out to you sometime today to make this right!
Zach was very professional and did a fantastic job explaining the process, and what TSR does to ensure they have the best product. The big selling point to me was they stand behind the product/instalation with a lifetime transferable warranty!!
Owner replied
Awesome! Thanks Jerry! Zach is pretty awesome! Let us know if you ever have any issues!
We are very pleased with how our basement floor and steps to the basement came out. The workers arrived around 8:15 in the morning and left at 4pm in the evening. The young men were pleasant and laughing amongst themselves while working throughout the day. The fumes from the final coat were more intense than I had anticipated required opening windows. One of the young men went over the care of the new floor which we received during the sale, which was good. Did not wait long for installation. The only disappointments I had was the third party biller who charged 3% fee for using a card which added over $100 to the final cost. We did not get that additional fee when we made the down payment in November. Just be aware. Also, at the time of our installation, they were advertising 60% off or 60 month 0 interest and a gift card. We received 40% off and was not informed about the current advertised sale.
Friends of mine had the coating applied and I was most impressed with not only the product but what they said about the service and people at TSR so I inquired. Salesman Nick was great and answered all the questions and after some negotiations on price took the jump. Installation took a day and the crew and was very professional and knowledgeable however the wrong grit in the coating was applied and surface way too slippery. After alerting mgt to my concern they reacted quickly and very responsibility in rectifying...completely redoing the installation. The surface looks wonderful, way too good for my ugly garage. More importantly the company stood by their mistake for which they get high marks. Assuming product holds up as per "lifetime" warranty, give the entire project a high rating.
TSR did my Garage floor and basement and I absolutely love it. So easy to clean and my man cave in the basement is amazing. I highly recommend TSR you will not be disappointed. 5 stars 🌟 🤩
Thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to your upcoming installation!
Incredible job!!
Crew was very knowledgeable and explained in great detail the procedure. Start to finish, they were very professional. Couldn't be happier with the results.
Great Job!
TSR did an amazing job. Started at 8am and finished by 2pm. I resurfaced a basement floor after removing 2 oil tanks. Very pleased with the results. I will have them back to finish the other basement floors.
Thanks again for a quality install. 😊
Owner replied
We appreciate your positive feedback! Looking forward to working on your other basement floors.
Very friendly and efficient. We weren't home during the installation due to a plane delay. My in laws came over to open up the garage for them. They shoveled our steps so my mother in law could leave because she couldn't go through the garage. My husband and I love our new floor. We considered getting new concrete, but this is a much more cost efficient solution as well as bringing our garage up a notch in looks. Definitely recommend it to anyone on the fence about spending the money.
Owner replied
We're glad to hear you're pleased with your new floor and our team's service. Thank you for your recommendation!
I felt like TSR concrete coatings did an excellent job on resurfacing my garage floor and steps leading down to the basement. They were prompt at arriving on time and they did exactly what they said they would do. I think the price was fair and the workers were professional.
Owner replied
Thank you for your review Lonnie! Enjoy your new floor!
It was a pleasure working with DiAngelo. He was very professional and answered all questions. He explained the process very well. He is an excellent asset to your company.
Dale Nobiensky
Owner replied
Thank you for your review Dale, we are happy DiAngelo was able to assist you!
Great experience starting with phone call follow up, initial quote, circling back to see if I had any questions, scheduling, preinstallation to-do list, and follow-up suggestions regarding curing time.
Installers showed up exactly on time. They were neat and courteous, and cleaned up totally after themselves. The job was done flawlessly.
What I just listed above, you'd be lucky to get 5 out of 10 of these things today. TSR was 10 for 10.
Owner replied
We appreciate your detailed feedback and recognition of our team's punctuality and professionalism. We're glad to hear that our process met your expectations.
The experience was easy and professional. We were impressed with the process ease and ability to have all our questions answered.
Zach’s Crew from TSR Milwaukee were exceptional! I appreciated Zach’s thorough explanation of what to expect throughout the day of installation, as well as what to do over the following 48 hours of “curing-time”.
Our garage floor was so terrible and has been an eye-sore for many years. But now we’re delighted every time we step into it!
*the worse part of the process was getting all the junk out of our garage!
**the best part of the process was getting rid of a lot of the junk and putting the rest back into a clean “like-new” garage!
Happy customer,
Karen from Glendale, WI
The final result was exactly as predicted and expected. The installers were friendly and professional. Everything still looks great. For me the only downside is the floor looks so nice that I oughtta be out there cleaning it more often. :-)
Owner replied
We're glad you're pleased with the final result and our professional team. Enjoy your beautiful new floor!
Zach’s Crew were here today and coated our garage floor. It looks much better than we expected and they did a great job cleaning up after. There was little to no dust. Highly recommend!
Owner replied
We appreciate your recommendation and are glad you're pleased with your garage floor. Thank you for acknowledging our clean-up efforts!
11/8/24 Garage: Another 5 star review
Just got my new garage floor put in by Julian and his crew. These guys did a fantastic job as if it were their garage. Big thanks to Brandon for getting me some nice discounts and helping me customize the Firehouse color with a bit more red. Also thanks to Becca for helping get scheduling questions answered. This is going to be my detailing shop very soon. Thank you TSR for making it possible!
9/9/24 Pool Deck 5 star review
I wanted to say Thank You to Ryan, JT, and Antonio for repairing my coating on my pool deck. It looks great and you guys really do fantastic work as if it’s your own home. I had a few spots that were scraped and they came out to repair with lifetime warranty. Unfortunately you could tell a difference in repaired vs untouched area so I texted Becca and she got the guys to come out and recoat the rest within a couple weeks. TSR warranty is top notch and the crew above is incredible. Cleaning up garage now so I can get it coated next. Thanks TSR!!
Owner replied
We're glad to hear you're pleased with your new garage floor and the custom color. Thank you for your kind words!
We appreciate your feedback on our pool deck repair service and are happy to hear our warranty met your expectations.
I was very impressed with their salesman Zach Swain when he came and looked at my garage floor. Extremely personable and knowledgeable. Answered all my questions and gzve me a quote. Told him I had another company quoting the job two days later. He asked if he could call me at 6:00 that day to see if I made my decision. He called exactly at 6:00 and I told him we were going with him because of his attention to detail.
TSR Milwaukee sent out Zach's Crew to do the job. Again the guys they sent were top notch. They worked extremely hard to get my floor perfect before they coated it. They just finished and I have to say it is beautiful. Could not be happier with the finished job and I would highly recommend this company.
Owner replied
We're delighted to hear that you had a positive experience with our salesman and crew. Your satisfaction is our priority. Thank you for recommending us!
Sales rep was very professional and answered all my questions. The crew that did the floor were hard working and did an excellent job. Very happy with the quality. There was a mix up on the color at first but there was no problem getting it straightened out.
Mike was very thorough in explaining the process. Work crew was on time and were very nice and did a professional job. Made sure we were satisfied. Garage floor and porch look fantastic. Highly recommended company.
Owner replied
Thank you for your recommendation Doug, enjoy your new floor!
I am blown away on how amazing my garage floor looks. Dominick's crew did such great work and late into the evening. Very impressed by how meticulous they were. Every time I open the garage door I smile. Thank you for the amazing transformation. I will highly recommend your company.
Owner replied
Thank you Denise!! We really appreciate your business but also the great review! We hope your new floor continues to being you smiles for years to come!!
TSR did a great job selling, explaining, and setting a workable schedule . The workers (especially Zac ) really finished the garage floor carefully and professionally. We love it.
Owner replied
Thank you Steve & Sue! Can't wait to see the finished pics myself!
The whole process went pretty well. Chris was our salesperson and answered all our questions. Angel and his crew worked tirelessly the whole day and were very professional. So impressive. We did have an issue with some product that got on our driveway and TSR assured us they would come back and take care of it - which they did. Customer service stayed in communication with us and everything worked out to our satisfaction. They even offered to reseal our entire driveway which was not necessary, but so surprising to us that they’d go that extra mile. I would highly recommend the company; we like the results.
Owner replied
Thank you Julianne!! We do appreciate your business and thoughtful words!!
We had Zach & his crew TSR Milwaukee. Zach called with an update before arriving & he was right on time. He accessed the issues, told us that they would redo the entire garage floor & said his crew was on their way! Zach had the prep work done by the time they got here & by 4:00 in the afternoon, the job was done. Zach could not have been nicer or more professional & they did a GREAT job. Thank you.
Owner replied
We appreciate your feedback and apologize for any misunderstanding regarding our warranty coverage. We're committed to improving our customer service and product quality.
Dom did a phenomenal job on the installation. Quality is A+. Cleanup was also excellent. Dom addressed any questions we had and are super happy with our experience and the product outcome.
Owner replied
Thank you for praising Dom's work. We're glad you're satisfied with the installation and cleanup.
The experience we had with TSR Milwaukee was very informational.
With "Zach's crew" they were very honest and very,very hard workers and made my garage into a beautiful garage now!
Hoping people walking by see the garage floor and ask who did it
I will tell them TSR!
We lost our sign. :(
Thank you for a reborn garage floor!
Owner replied
We appreciate your positive feedback! Delighted to hear you're enjoying your new garage floor.
Dominic and crew did a fantastic job on our garage floor! The crew was on time, efficient , cleaned everything, and was very personable. I would recommend this company to anyone. Told us what was happening throughout the process. Very professional!
Owner replied
Thank you for your recommendation and positive feedback. We're glad our crew met your expectations!
We had already had our garage floor done with this same company a couple of years ago and have been very pleased with it. Our back patio was in good shape, just stained and spotty looking. We had TSR come and coat the concrete patio and it looks sooooo good!! On the day of install it looked like it may rain. The installer, Jerry, said if it was his patio, he would wait until the threat of rain was gone. He was able to do all the prep work, then came back two days later to finish. It looks amazing.
As an FYI, when they grind the concrete, dust gets Everywhere! Just be ready to move and cover, or clean off anything within 10-15 feet. Our deck above it and the patio furniture were coated in a layer of concrete dust. But after a day of cleaning, our outside living space is beautiful! Thank you TSR! Highly recommended!!
Owner replied
Thank you for your repeat business and for recommending us! We're glad you're pleased with your patio's transformation.
TSR just completed my garage floor project. I couldn’t be happier. Brandon and Omar were a great team and did a phenomenal job of making sure that every detail was done to my complete satisfaction. They thoroughly explained the process before getting started and took the time after they were done to run through all of the maintenance tips needed to insure that the finished floor will retain its good looks for years to come. Thanks guys!
Owner replied
We appreciate your positive feedback! Our team is dedicated to providing quality service. Thank you for choosing us for your garage floor project.
Dominick and his crew did a great job on my garage floor. They were very pleasant and communicated well with the after care of the floor. Dominick even came to the door before the final sealer was put on and told us the odor was strong and to maybe close the windows and doors so it wouldn’t travel into the house. They worked hard and I would recommend them to others.
Owner replied
Thank you for your recommendation and acknowledging our team's hard work. We're glad you appreciated our communication.
I am extremely happy with the coating of my garage and back patio!
The work done by Mikey and his helper was efficient and professional. They had to reschedule the work because of rain, and they listened to me when I was explaining the unique issues with my floor. Because they listened, problems were avoided. I am extremely grateful.
The coating is exactly as promised and I recommend TSR highly.
The whole experience, from sales pitch to installation, went beyond my expectations.
If there is a criticism it would be the price. Expensive for the small area that was done. There is a minimum. It was worth it!
Owner replied
Thank you Bob!! We do appreciate your kindness and business!! Please enjoy that new floor for years and years to come!!
8/22/24 had dominics crew install new coatings for my 3 car gar. In bristol. They came on site on time, ground up my old floor, redid joints and did quality work. The application of flakes, coatings and finish were seamless. Wow, these guys worked hard and fast. We are so pleased with the results. We highly recommend this crew and the company. Thank-you for a positive experience.
Owner replied
We appreciate your high recommendation and positive feedback. Thank you for choosing our services!
TSR Offered us a very competitive price to resurface our garage floor, which was a huge mess. We were so impressed with the sales man, who was able to offer almost immediate scheduling. The crew showed up and put in a very long and hard day and our floor is absolutely beautiful. Irving and Juan were extremely hard workers, and very kind and courteous. Great job TSR!
Owner replied
Glad you enjoy the end product and the crew that installed it for you! Thanks Lori!
I’m very pleased with the results of my garage floor and the professionalism of Gavin and Oscar who worked diligently to get the job done. They arrived on time and during the process they did not rush the job to ensure a quality outcome. Oscar went beyond my expectations by cleaning the flakes from my flower bed! Everyone involved starting with the salesman made me feel like a valued customer. I highly recommend TSR Concrete Coatings. 😊
Owner replied
Awesome review! Glad our team can prove we go above and beyond clients expectations!
Owen was prompt for our appointment. He was friendly and personable. He was prepared with his tablet to show me photos of the work they do. He prepared the quote quickly and answered all my questions. It was a pleasure dealing with Owen from TSR. We have scheduled our garage floor to be done this fall.
Owner replied
Thank you Robin!! We do appreciate your honest feedback and appreciate you trusting Owen!!
Nate was our salesman. He was very knowledgeable on the product and how it would be installed. He was also very helpful answering questions that made TSR our choice.
Owner replied
Thanks for the great review! Glad Nate was able to assist you!
Dennis Meade was the salesperson from TSR that came to my house to give me a quote for my garage. He was very personable and quite knowledgeable about his product. He explained the process to me in great detail. I was pleased with his presentation and decided to go ahead and purchase the product for my garage. The ease of the transaction went smoothly and an installation date was set up. Thank you Dennis!
Owner replied
Thanks for the raving review on Dennis! We strive to provide a seamless experience from start to finish!
Our salesman rocked! He really took the time to understand our needs and find the right fit for us. He also shared photos of other projects that he had worked on. Can't wait to get it installed!
Owner replied
Thank you Lisa!!! We do appreciate your business and could not thank you enough for trusting us!
I cant remember his name but the young man that did my garage, was very professional and kind. I was really impressed by him showing up on time and explaining everything he was going to do. Then doing it. When he left everything was cleaned up. My floor looks great. I love it.
Owner replied
Thank you Judy!! We do appreciate your business and kindness!
The complete process was great. From Dillion our sales Rep who explain exactly how the revamp and process would go to the crew of Louis and Mike who actually did the work. They were complete professionals and worked diligently throughout the day, answered all questions. Very impressed with everything. Highly recommend TRS, they were wonderful to work with.
Dennis was prompt and very informative about the product and the installation. After being quoted and finally setting the install date, he kept communication open. We are extremely excited for our new garage floor!
Owner replied
Thank you Karmen! We do appreciate your business and the kind words for Dennis!
Dennis was very professional and friendly. He thoroughly explained the whole process and answered any questions I had. I'm looking forward to getting our project started!
Owner replied
Thank you JoAnn!! We do appreciate your kind words towards Dennis and your business!!
Devon from TSR concrete coatings was very friendly and he knew his material. He was also efficient and did not waste my time. I would recommend him and his company.
Owner replied
Thank you Chris!! We appreciate your business and kind words!
Owen was on time - was flexible to move the time back a half hour as well
Clear presentation with no pressure to purchase the product - clear answers to our questions
Very affable and pleasant
We wrote a check for the deposit and the end of his visit
Owner replied
Thank you Kevin!! We do appreciate your business and thank you for the great words for Owen!!
Tyler is knowledgeable and personable. TSR Concrete Coatings have a great representative in Tyler Goodpaster. Looking forward to working with him on our garage floor project.
Owner replied
Thank you Dwight! We do appreciate your business and kindness!
Great explanations of service and pros and cons of competitors service and materials. One day installation as opposed to 4 days for others, and longer lasting guarantee and materials. Thanks Caleb!
Owner replied
Thank you Peggy! Thank you for taking the time to listen to our product!
TSR offers the best product in the business if you’re truly looking to outfit your garage, basement, driveway, or any other area with unparalleled polyurea coating. Dennis Mead was my sales rep and he educated me fully on the products strengthens and the entire application process. No corners were cut and the entire process from start to finish was explained in thorough detail. Don’t settle for a ‘second rate’ product, select TSR for the absolute best! Like they always say: ‘You get what you pay for!’ That’s why I’m going with TSR!
Owner replied
Woah, thank you Pat!! We do appreciate your business. Also thank you for kind words about our entire company!
Our salesperson, Peter, was excellent! The crew was great also! They did an awesome job! The floor looks amazing! We would highly recommend them! Bill & Kathy
Owner replied
Thank you for your recommendation and positive feedback about our team and work. We're glad you're enjoying your new floor!
Miles came to give an estimate for coating our basement floor. Very professional and explained what would happen very clearly. Looking forward to having the work done.
Owner replied
Thank you Sandra!! We do appreciate your kindness and business!
Mike from TSR out of Cedar Rapids, Iowa was all business and very professional. Was able to answer any and all questions that I had.
Not only were they professional. they are prompt . The best part of it all was that I learned the company was started by two members of Law Enforcement.
"Back The Blue"
Owner replied
Thank you Warren!! We do appreciate your business and kind words!
Owen did an awesome job telling us about TSR. He answered all our questions. He was personable and had great customer service skills. We’re looking forward to having our project completed as scheduled.
My only experience, right now, has been with the sales representative, whose name is DiAngelo. A very enjoyable person. He was well versed in the product and installation. He gave us many options to choose from. I was extremely satisfied with his presentation, personality and price. This is why we are having our garage floor coated. Can't wait for it to be completed.
Owner replied
Thank you Marty!! We do appreciate your business and kinds words for us!
Clint Jones was very knowledgeable about the service and product,he even returned at a later date to show my wife the sample colors as she could not be present at his first appointment.
Owner replied
Thank you Troy! We do appreciate your business and we also appreciate the kind words towards Clint!
Brian was polished, professional yet personable He was able to answer all our questions and then easy to understand manner I wrote up the deposit check before I realized when it happened! He brought a good number of samples for us to make our selection from that was really good I don't know how anyone could be a better rep for your company you're a lucky to have Him PSI am not a relative or he did not pay me To say this!
Owner replied
Thank you Jerry! We thank you for the kind words of Brian and appreciate your business!
The guys came today and did my floor....wow!
They were so polite, friendly and respectful of me and my property.
They told me they live their job and I can tell they believe in the product!
A breath of fresh air and beautiful floor...thanks guys!
We are very happy with our representative. He was professional, friendly, and willing to work with us. He explained everything to us. Definitely recommend him and TRS.
Owner replied
Thank you for your business Deb!! We are very happy you had a great experience with us!!
The sales rep. Nathan T. was on time, he worked with us and our budget and was very informative. Plus he lives locally, A very nice and friendly person, great to work with. We are very pleased with the finished product. We would highly recommend TSR, they take care of the clients from start to finish. I don't normally give recommendations but for me, they're a good company to deal with.
Owner replied
Thank you Rita!! We really appreciate your business and the thoughtful words for Nathan!!
Caleb from TSR - Bloomington was great. He came to my home on time and gave me the full presentation on their product as well as I quote. We discussed all the issues with my project and can't wait for the new floor! Thank you so much!
Owner replied
Thank you Lori!! We appreciate your business and kind words about Caleb!
The salesman was awesome very knowledgeable. Also, the team that came out to do the work were great. They did an awesome job. Definitely would recommend this company.
Owner replied
Thank you Nicolas!! We appreciate your business and thank you for the kind words about our entire team!!
Miles from TSR Concrete Coating was great. He explained the company founding and the process they use. They have a wide selection of color combinations and an excellent warranty. The concrete pour done by another company is only a year old and looks terrible. I’m looking forward to having it covered by TSR. I’ll add finished photos when it’s done!
Owner replied
Thank you for the kind works and your business!! We cannot wait to finish your project up!!
Had a schedule issue, but Dillion 'made it right'. Explained product (pros and cons) and install. Gave install date and what to expect on that day. Dillion offered his phone number for questions before and after install. Overall a pleasant experience.
Owner replied
Thank you so much MaryJo! We appreciate your business and the understanding humans can make!!
Today finally arrived. TSR four person crew drove into my driveway and immediately set up to work. 8-1/2 hours later as they pulled out I was a very happy person. Great workers and my garage floor looks wonderful.
Owner replied
Thank you Judith!! We really appreciate your business and the kind words towards the crew!
TSR was the first company to respond to our request for a quote on finishing our garage floor. Nathan was our sales representative and a pleasure to work with. He was friendly, informative and answered all of our questions as well as options for the finish. He worked to get the job done in the time frame we needed and kept in touch with us until the day the work was scheduled. Our finisher was an extremely polite and friendly young man named Austin. Austin went over the job completely before starting any work. He and his helper did a great job on the garage floor. We would highly recommend TSR to anyone wanting to get their garage floor finished.
Owner replied
Thank you John! We appreciate your business and the fantastic review!! Thank you for also acknowledging our rep and crew!
Caleb Schrock was great at explaining the product and the installation process. Showed us several before and after pictures of the process. We new we wanted this done the only question was by who your salesman made that easy.
Owner replied
Thank you Jon!! We appreciate your business and kind words for Caleb!
Caleb was very knowledgable and answered all the questions I had about the concrete coatings. I can't wait for the day they come and install the concrete floor coating.
Owen was extremely courteous and professional. He knows everything about the product he sells and was able to answer all my questions. Never felt I was under any pressure to buy. Am anxious for the work to begin on my front porch & garage.
Owner replied
It sounds like Owen provided you with a fantastic customer experience! It's always reassuring when someone is knowledgeable and helpful without making you feel pressured. I hope the work on your front porch and garage goes smoothly and that you're pleased with the outcome!
Wonderful experience with Dillion! Attends to details and answered all my questions! Very excited to add 2 outdoor finished patios to the garage that we’ve loved for over a decade. GREAT product & service!
Kelvin did a great job with the repair work at the end of our pool. He filled in the broken substrate area and perfectly matched the original TSR coating color. I'm confident his repair will last for years.
Di'Angelo did a GREAT job of presenting how TSR would repair and replace our floor but because we had to have the drain replaced TSR does not do plumbing and we could not get a plumber for over 3 months we decided to go with a company that has plumbers on their staff.
Calib was great. We will be doimg our garage floor at our house. He explained everything very well. He was here when he said he would be. Very pleasant to talk to and we will reach out to him with our next project in our shop.
Owen came by for an estimate and to explain the product. He was very positive that your product will last and stay looking like new and be extremely easy to clean. I am scheduled for install in my garage and excited to see the results. It is a new garage so should be easy to prepare to lay the product down. We went over the colors and since it would be seen about 5inches outside the garage we got a great match to the house color. He was very courteous, punctual and assured I would be happy with the results especially to know it had a lifetime warranty as long as I owned the house.
Dennis Meade was the salesperson from TSR that came to my house to give me a quote for my garage. He was very personable and quite knowledgeable about his product. He explained the process to me in great detail, and told me that he was a customer of TSR several times before he went to work for them. I had known of this product as I have a family member who used TSR for her garage. I was pleased with his presentation and decided to go ahead and purchase the product for my garage. The ease of the transaction went smoothly and an installation date was set up. Thank you Dennis!
Owner replied
Hi Susan
We love to hear that you had an amazing experience with Dennis! We look forward to coating your floor and giving you something that last a lifetime!
Design consultant was very accommodating and helpful in making decisions about styles and treatments for our concrete coating project. They provided sample swatches but the before and after photo gallery was the most helpful reference. The 0% financing helped make this a ‘now’ project vs a ‘maybe later’ project. I may post a follow up review once the project has been completed.
Tyler did an amazing job of explaining how the system works. We were a little surprised at cost as we had already met with 2 of their previous customers who also loved the job but at several hundred dollars less. Tyler got back to me right away & explained these two customers had their work done 3 years earlier, pre Covid & pre inflation! We are looking forward to getting our garage done in July.
Owner replied
Alan thank you for choosing TSR! You wont be let down!
Nathan did a great job explaining everything to us and he was easy to work with. We will recommend TSR and Nathan to all our friends and family
Owner replied
It sounds like Nathan did a fantastic job assisting you. He explained everything clearly and was very cooperative throughout the process, making it easy for you to work with him. It's great to hear that Nathan provided such excellent service!
Sonja W.
2 years ago
They did an amazing job on our new garage floor. Even filled a small crack before coating the floor, and scored the concrete where we wanted it to end. Ask for Jaime and Mario.
I used TSR Concrete Coatings several years ago. I was and still am very pleased with it. It gives your area (walkway to the front door and garage floor in my case) a real smart, polished look. I have a small concrete stair pad off the back of my house that needed attention. Tyler Goodpaster came and was very professional about explaining what TRS could do to improve it. He also suggested a concrete pad I have for hardly much more. What they call this plan escapes me at the moment but TSR offers you a square footage, so if what you want done comes in under that footage, you can add another concrete area and only be charged under the cost of ypur original project (as long as the total footage is within their figure.) As a returning customer I also got a discount. The process takes only one day. If you want to brighten up your home, indoor or out, call TSR to come show you what they offer.
Owner replied
Hi Betsy!
It sounds like you've had a fantastic experience with TSR Concrete Coatings, both in the past and recently with Tyler Goodpaster. The way they handled your project, offering professional advice and additional options like the concrete pad, shows their commitment to customer satisfaction and quality service.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the way we do business.
DiAngelo met with us and explained the process and gave us several color options. Very knowledgeable and made several suggestions. The install is scheduled later this month so anxious to see the end result.
TSR responded quickly for a quote. Explained the process of application and how the materials would adhere to the garage floor. Schedule for service and waiting to see my beautiful floor. Will update with pictures! Update: new Garage floors installed, looks beautiful! Very happy with service at this time!
Owner replied
That's fantastic news! I'm thrilled to hear that TSR responded promptly to provide a quote, explained the application process clearly, and that your new garage floors are now installed and looking beautiful. It sounds like you've had a positive experience with their service!
Devon did a phenomenal job representing his company and product. Prompt, professional, and very knowledgeable. Great service and experience for me and my family thus far. Thank you!
Dennis clearly explained the process of concrete coating and why the TSR product is superior to others. The lifetime warranty is another great sales point. The floors look amazing!
Owner replied
Thank you Jean! We do appreciate your business and kind words about Dennis! We do also like to keep him around!!
Angel & Amigo did a awesome job!!!! These two young people know their stuff. The garage & my entrance door area are beautiful, and stunning. The garage looks renewed! My entrance way looks amazing. I will be sending many referrals your way. Keep up the great work. Shout out to Pete, a great salesman!
Owner replied
Thank you Deborah! We appreciate the amazing feedback! Enjoy!
Jason and his crew arrived on time and worked quickly and efficiently. It looks nice, but the clear top coat is uneven, shiny in some spots and not so much in others. It formed several puddles and dried that way. Update : on 6/19, Kelvin came by to do remediation work on the floor, and I can now give it a five star review! It's good to see the company cares enough to make sure the job is satisfactory for the customer.
Owner replied
Thank you Jon! Never hesitate to reach out! We will always be here!
Brian was very courteous and he answered all my questions
very professionally. No pressure and great to do business with. Looking forward to the install.
Owner replied
Thank you Dave! We are glad to hear Brian was great!
DiAngelo Leiser arrived right on time for our appointment which was just scheduled yesterday! He was very informative and courteous, showed me all of the steps in the process and explained the products that would be used. I chose the colors that we will use and signed on the dotted line. DiAngelo has assured me that the job will be completed ASAP. I will come back with pictures and a review of the finished product, I can’t wait!
Sales Rep, Tyler, was here yesterday to talk to me about their company & product. He was very thorough & showed me what products they use, how they are applied etc. I am scheduled for July 25 for the process.
If you’re thinking of a concrete coating, don’t hesitate to call TSR. Their work is great, their price is affordable and their end result is beautiful!! Customer Service is a priority. We’re so pleased with their product, we’re scheduled for another job this summer!!!
We haven't had our work done yet, as we have our garage scheduled for August 3rd and we are very excited! We have followed the advertisements on tv for some time, so we reached out for a free quote for our new home and received immediate response from our sales person, Teal! She was very helpful! We can't wait for the finished product!
Owner replied
Thank you LouAnn! We look forward to doing your project!
We are trucking start 5 year ago going to Amy werehouses but don’t see this type warehouse brilliant job quick delivery open Monday to Friday 7 am to 5 pm and Saturday Sunday by appointment unloading loading thanks again
Brandon was very easy to work with. I had many questions and he was patient and kind. He was obviously well schooled in this technology. I never felt pressured or uncomfortable.
Owner replied
Thank you Mark! We appreciate the feedback! We are happy to hear you had a great experience!
Craig explained everything about TSR's coating process, their gaurantee, and what they would and would not gaurantee. He was very thorough and answered our queations completely. In addition, he made recommendations and suggestions as to what colors might work well in our garage. We highly recommend both Craig and TSR and are looking forward to having our garage floor done.
Once I contacted TSR Concrete Coatings for an estimate, I very quickly got a call, text, and email from the company and we set up an appointment for the estimate. Jace was able to come out to our house within a week and did a great job explaining the process used, showing pictures of the steps on his ipad, measuring the space, and going over color options. He was quick to email the estimate to me, and make some adjustments for the options I decided upon. We are on the schedule in about three weeks to get our garage floor done and am excited to see the finished product.
TSR’s responsiveness and communications were outstanding and Dennis provided a detailed quote and explanation and was very easy to work with. 5/5 stars.
Owner replied
Thank you Tom! We do appreciate your business and also your thoughtful review!
Caleb is very friendly & polite. Did a great job explaining the process to me. The whole sales process & scheduling to get my basement floor done went quickly.
Owner replied
Thank you Joann! We do appreciate your business and glad you are trusting us with your floor!
Brian was very knowledgeable friendly and on time
Explaining all benifits and advantages of TSR
LeAnn S.
2 years ago
We had our garage floor done. The sales rep, and service workers were amazing. Answered all my questions thoroughly and replied back to my emails quickly. The service was great! The guys showed up on time and got the job done in a timely manner, with very, very minimal mess!! Our garage floor is beautiful! We will be recommending TSR to our family and friends.
We had great experience getting a quote to resurface our garage floor. The sales representative was very detailed and easy to speak with. Assessed our floor and made recommendations to allow us to reach our desired expectations. We scheduled to have the work performed in later June.
Owner replied
Thank you Daniel! We appreciate your business and appreciate your kind words! We also cannot to get your product finished!
Miles was very professional during the estimate process. Provided the facts and estimate without any pushy sales tactics, a nice change from the normal these days.
Owner replied
Thank you Nick! We do appreciate your business and we also appreciate your kind words about Miles!
We had TSR treat our garage floor last fall and our pool deck last week. Great group to work with and a quality product/result. We highly recommend TSR.
Owner replied
Thank you Tim! We do appreciate your business and we really appreciate your kind words about our company!!
I signed up with TSR last fall and set for this spring. They accommodated my change in date. The installers did every step the salesman explained to me. They were very efficient and thorough. The end product is beautiful. I paid them in full. After all was dry and ready to put my belongings back into my garage I discovered that they missed sealing my step into the house. I called and explained the situation and their crew came out the next day and apologized and fixed it. Usually with a contractor once they are paid in full you’ll never see them again. Not with TSR. They were very nice, responsive. I loved working with the technicians and would use them again in a minute. You will not be disappointed.
Owner replied
Thank you Connie! We appreciate your business and your kind words! It is customers like you that make our business grow! Thank you for trusting us with your project!
Jace was very good. He respected my time. He didn't use any high pressure tactics. He represented your business very well; to the point where you can be proud of him. Very fortunate to have him on your team.
Owner replied
Thank you Doug! We really appreciate your review and business! We also think Jace is just that great!!
This company is hands down the best. Not only is their product amazing, and really transforms a space, the way they quickly resolve issues makes them exceptional. I had a little spot that was starting to look discolored. I was worried about the pushback that I might receive when raising my concern. There was ZERO pushback. They stand behind their product!!! Excellent job TSR!!! Strongly recommended!!
Owner replied
Thank you Brian!! We do appreciate your business, but we also appreciate your patience and understanding! We are very glad we were able to come out and exceed your expectations! Thank you for choosing us!!
Excellent experience, crew was at the house and at work by 0815. Did the work on my 2 stall, took their lunch, and were complete before 1330.
Would highly recommend
Owner replied
Thank you Joshua! We are also very pleased with how your job with the crew turned out!!
TSR did a great job explaining their products and options and made me an offer I couldn’t refuse. I’m looking forward to my garage floor getting refinished in a few weeks.
Owner replied
Thank you Damien! We do appreciate your business and we cannot wait to get your floor done!
Our consultant Caleb Jamison was very nice. He answered all our questions. We are having it done in June so will leave another review after it is done.
TSR did a great job! Our scheduled day of service had a forecast of rain. The guys came out the day before due to a cancellation to see if they could to it that day. It actually worked out better for us. Josh and Ryan were fantastic! They went right to work and explained things along the way to us. I was concerned about how slippery it might be, but after a rain storm, I wallked on it and it was not slippery at all. Great product and great team.
I called TSR to look at my patio as my brother had them out to do his garage floor which was awesome. Chris was our salesman, very informative, polite, knowledgeable, listened to all my concerns, most of all patient. Chris came out with color samples to coordinate with my brick and siding. Many choices to pick from. Ask for Chris to get a quote! Best salesman ever. Miguel and his right hand came to do the work after a couple of rescheduling dates due to rain. Miguel takes pride in his work. There was no radio blasting, no loud talking or use of cell phones. One hard working crew. My patio is spectacular! So call TSR and ask for Chris to get a quote and ask for Miguel to do the work. You'll be in good hands!
Owner replied
Thank you for your detailed review and for recommending our team members. We're glad to hear your patio turned out spectacular!
Jamie and her team did a really job on my garage floor! Highly recommend TSR.
Monica H.
2 years ago
👍The workers are efficient and clean and do a very thorough wonderful job. We had our sidewalk done last year and love it so much, we decided to do our patio this year. Give them a call. Highly recommend.
I have only received a quote, but the salesperson was on time, knowledgeable, explained my options and answered my questions. He was friendly and without any pressing sales tactics. It was a nice experience.
Owner replied
Thank you so much!! Very glad you had a great experience with one of our reps!!
We haven't had it done yet, in June, but loved the video of how and what they do. CALAB, was our sales man, he was excellent, explained it very detailed. Answered all our questions. That is why I gave it 5 star, just on his demo. Will wait and see after our gargage floor is completed.
Owner replied
Thank you Debby!! We also cannot wait to complete your garage floor!!
This was our second garage floor to be completed. Outstanding experience from the salesman to the installation team! Very professional and completed the job as promised. Will definitely use them again for our next house!
Owner replied
Thank you Stan!! We really appreciate your repeat business!
Nate came out checked out the basement,gave me all the info I needed to know as in how the process is done and how to care for it. I picked out the color and got my estimate. Not a long process and Nate was informative and I’m excited to see the results!
Owner replied
Thank you Aubree! Glad Nate was able to come out and meet your expectations! We also cannot wait to get your floor done!
Owen arrived promptly and took his time discussing my needs and the process and product details on the product. I’m anxious to see finished product
Owner replied
Thank you Carolyn!! We are very glad Owen was able to come out and provide you with all the information you needed!! We also cant wait to do your floor!
Chris Herron came by and explained the floor coating product and procedure and the life time warranty. Looking forward to our new floor.Here is the before photo, can't wait!!
Your Salesman, Miles, was very knowledgeable of the product. We can't wait to have our garage floor re-done, after the previous home owner tried to do the job himself. I hate to have to go to the expense, but know that it will be done right.
Very responsive, courteous and follows up with the service call.
The individual who performed the service call/repair was professional and and personal. Great team!
Owner replied
Thank you do much for the kind words! We are very glad we could assist you!
Craig was excellent. Very friendly and knowledgeable. He explained the whole process of my flooring project multiple times..He answered all of my questions . Craig also gave me additional qote for another area of my home.
Jordan Stoulp did a fine job describing the process of the new garage floor coating.. He knows the product he is selling. Can't wait for the finished product.
Craig came over to give me an estimate on my garage floor. He was very helpful and explained everything to me and was easy to understand and took his time so I really didn't have any questions. Very nice man and glad he was the one doing my estimate.
Five Stars!!!! Craig
Thank you
Our rep from TSR was DeAngelo. We really liked this guy, as he was very personable, enjoyable to talk with, and was very knowledgeable about his company and its offerings. He patiently took us through our options for selecting the best garage floor material, and we are very anxious to have this work done. A number of our friends here in Rochelle, IL, have had this work done and have been very satisfied. We would highly recommend DeAngelo to anyone considering this service.
Great job,
John and Devon came out right on time and did a fantastic job.
They were very helpful and knowledgeable about what they were doing.
Mike was also very helpful when setting up the job.
Company was quick to respond for quote and fit us into their schedule. The crew was amazing, very professional and friendly. The floor looks wonderful, exactly what we wanted.
Tyler explained what they were going to do. He said they were going to grind damaged concrete and v out the crack. then apply the hardner and chips. Don't drive on it for 48 hours. He was very nice to talk to.
This morning Caleb gave us a great presentation of TSR and their products. The project is scheduled and we cannot wait to see the finished front porch and sidewalk!
The TSR team did an awesome job on my garage floor. They were very efficient, professional and the work was top notch. I am so happy with how it turned out!
Jordan Stoulp was an amazing rep. He was very thorough and so willing to answer any questions that we had. It was a pleasure to do business with him. We are looking forward to our new floor application with TSR Concrete.
The sales representative Caleb Jamison was on time, professional, knowledgeable, and polite. He was easy to work with on our garage floor project. He took the time to explain the TSR product and how the whole process would be done in one day. Highly recommend TSR!
Tyler was a very knowledgeable and experienced sales representative for TSR Concrete Coatings. He explained the process, the product and possibilities that we had and answered all our questions. We came up with a plan and booked our project for June. He went through the contract for us and explained everything. We were very pleased with his presentation. Tyler was very nice and professional. Thanks Tyler!
Our salesman seemed to really know his product. He was efficient and thorough in explaining your products and process. I'm looking forward to the installation next month.
Dillion was very knowledgeable and easy to talk to--just like having a friend over for coffee! He explained everything so thoroughly, I had very little, if any, questions. Good job Dillion!
Excellent sales person, Jordan explained the whole process to us with pics. Wife picked colors can't wait to see finished product! Would highly recommend!
The young lady that was managing our installation project, did an excellent job. She was very quality conscious and detail oriented. We are very satisfied with the competed project.
I had the pleasure of meeting Owen from TSR Concrete Coatings this past week and discussing my garage project with him. Owen was very knowledgeable and offered some excellent suggestions at a reasonable price. I am looking forward to having this project completed next month. So far, the process has met all of my expectations, and I appreciate Owen's expertise and advice. -Don Ford
Owner replied
Thank you Don! We are very glad you had the best experience with Owen! We cannot wait to also see your newly coated floor!!
Owen Bennett did a fantastic job describing the process used and was very professional. We are going with 3 garage floors to start with more jobs to come.
I was very happy with the time that the representative spent at our facility, and learning what our needs were. I was very pleased with the plan that TSR gave us, and keeping our budget in mind.
Owner replied
We are very happy you had a great experience with our company. Enjoy your new floor!
They did my garage floor and love it so much that I'm having them do my patio. The guys that did my floor did a excellent job and hope I get them for my patio. My floor was badly pitted and flaking and it's just amazing how they can make your floor look like brand new!!
Owner replied
We're glad you're happy with your garage floor! Looking forward to working on your patio.
We are Very Satisfied NOW But before they come Back. Was Very Disappointed that the Cracks in Floor was still visible. We called and They come Back and Done A Very Nice Job. At first Not Happy NOW Highly Recommend TSI if unsatisfied Complain. They Did A Very Nice Job. James and Marilyn Dekeyrel
Owner replied
Thank you for the review! We are so glad we were fast acting and fixed up your project! Thank you both for allowing us to recreate your new floor!
Jace was a true professional. He explained the difference between their products and the store-bought products very well and made the process very easy and enjoyable.
Owner replied
We are so happy Jace was great and made everything easy for you!!
I would highly recommend TSR to have your floor finished. From the start to the end has been nothing short of exceptional.
My salesman came out to give me an estimate and was very informative and knowledgable of their entire process. He was a pleasure to work with. He made it clear to us why Epoxy is not the way to go anymore and even showed us a video of how they would do the installation. Even though they were a couple bucks more than the other two estimates I had, their better products and lifetime warranty is well worth it in my opinion.
I called the office with worry of weather near my install date. They got back to me right away and made it easy to reschedule to a date that worked best for me.
The installers showed up on time and did a great job putting my new floor in. We are very pleased with how it turned out!
Owner replied
Thank you Dan! We do appreciate your business and the kind words!
We are glad full circle you had a great experience and was able to get all your worries handled correctly and positively!
Enjoy your new floor and thank you again for your trust!!
Dillion came out in the snow and slippery roads to look at are garage floors took the time to answer all are questions and went over the process of doing the floor very happy with Dillion would recommend him to anyone interested in getting a floor work done
Nathan was awesome, he was on time, friendly and very knowledgeable about the product. He gave us plenty of time to talk about our project, gave us a good price and we scheduled the project date in a month. I would highly recommend that part of the process....I'll review again after they complete the project, but we're very impressed so far.
Owner replied
Thank you Connie for the kind words! We're so glad Nathan was as helpful as he was informative!
Craig was very professional in explaining everything to us and he was also very helpful in helping us picking colors. Highly recommend them for getting a quote!
From beginning to end the presentation, sales pitch, price were all as sold. No glitches anywhere. The job was a basement floor not a garage and as such it was more complicated. The team Jamie, Kevin and Joaquin , were on time, respectful, helpful and the floor turned out beautiful. Jamie even gave me a hug good bye because we told her how happy we were with the whole process. I highly recommend TSR
It was a positive experience going with TSR. The quote was definitely fair, and they were willing to haggle with me on the price. The garage floor came out great and the family loves it. I have been recommending to friends in the area if they are looking for their shop floors to be done to give these guys a shout for a quote. Went with Lynx but I think this color shifts between two different names on their website.
Our sales associate was Craig Y. He did a nice job of explaining the job and showing us the products. He was knowledgeable and not at all pushy in selling the product. Very professional! We received a nice discount, but because we believed in the product we booked the install the same day. It is now completed and it looks amazing!
Owner replied
Thank you for the great feedback! We love that you're happy with the sales rep and your new floor! Enjoy your new coating!!
Jace did a great job in presenting the product. Answered all our questions, and was prompt in getting back to us when we decided to include the front stoop in the project. Now just waiting for completion.
Owner replied
Thank you for allowing Jace to come out and give you a great presentation! We are very glad you had a great experience and cannot wait to get the floor done!
Craig came out to give our estimate and show us the product. He was very professional, knowledgeable, and friendly. We booked our installation and I can hardly wait!
Dennis was very professional and knowledgeable with the product. We were going to put off until fall but after talking with Dennis decided to get on the schedule. Would highly recommend if you are looking for a home improvement project for your garage floor.
When I made an appointment to have Owen from TSR show me how it worked and if it would address my problem I had little idea it would be so appealing. TSR coating would fix the cracked skim coat between my carport and garage. When my wife asked would coating all of the concrete on which the carport sits be feasible, Owen brought up photos of a large area that had been coated. The price for the big job versus just the repair made sense and I signed a contract in large part because Owen did such an outstanding presentation
We inquired about an estimate. TSR was quick to respond and set up a time. Dennis came out to meet with us, he listened to our needs, answered all of our questions, and provided the estimate on the spot, which we appreciated!
TSR responded within a day of my phone call. DiAngelo came to the house the same day. He was very polite, friendly, and very knowledgeable about the product and installation. We were able to schedule installation in about 10 days. He also worked with us on a decent price. Can’t wait for it to be completed. We had TSR do two other areas and they turned out beautifully and are so easy to clean.
They stand behind their products and product is far superior to other local products. I was one of their first customers when they first started. Product has held up very well and now am having my other garage floor done. Salesman Dennis was excellent and also a customer at one time. Looking forward to get job done !
Caleb arrived on-time, took all the measurements of our garage floor, and gave an excellent overview of the work to be performed. Overall, a GREAT sales job. Can't wait for the floor to be done in about 5 weeks.
Jace did an awesome job in explaining the benefits of the product and what our options were. I am very familiar with the product from knowing individuals that have worked with TSR in the past. Looking forward to having this installed.
I was very happy with my Representative Tyler. He was personable, professional answered all of my questions. I am looking forward to having them coat my garage floor next month ! Several of my neighbors have used them for garage floors and around a pool deck. They look fantastic.
Greatest thing I ever did for my garage. Every one that comes over say how nice it looks. TSR did a great job and the workers were nice and great to work with.
Great first impression made by Craig. Explained what to expect, how things were done, and answered all my questions and concerns. I’m excited for my installation date to get here.
Diangelo was our consultant and he was very prompt and professional with all of his presentation and answers to questions we had. Can't wait until the floor is done!
Denny, my sales guy, was awesome! He went above and beyond to make sure I understood all that is going to be done with my garage floor. I am very excited for May to come and see what the finish product will look like.
Just got our garage done by TSR In Freeport Illinois we are very pleased with the results Diangelo Leiser was our consultant he was very helpful in explaining how the process work and the guarantee quality of their product so if you area in the area you want a great consultant let me recommend Diangelo Leiser reach out to him at 815-297-5419
Nathan, our sales guy, was awesome. He went above and beyond to make sure we could get our patio done. We are very excited for April to come and see what the finish product will look like.
I was so impressed with the quality of the product and the staff. I had a small defect and your company redid the entiree floor. The sales process was very pleasant, the crew was very respectful. Eric’s follow-ups were flawless. Awesome company.
DiAngelo was very professional and knowledgeable. He answered all our questions and was very helpful in the making of our decisions. I would recommend him to anyone thinking of getting your coating at TSR.
Good people with good service Explained our floor and dealt with all of our questions in a professional manner. Would recommend them to anybody who is interested in a flooring project.
The person on the phone was polite and thorough. She asked qualifying questions to ensure she had the information correct. Looking forward to an estimate.
Owner replied
Thanks for the great review! Means a lot coming from a local guide with over 280 reviews under your belt! Thanks Jenifer!
I'm very pleased with my new floor. My sales rep, Pete, was great. Not high pressure. TSR was accommodating, punctual, professional and did a fantastic job. Being off- season, I got a good price for the work. They even provided a hassle-free financing option that was perfect. I would recommend this business to anyone looking to transform their garage, patio or living space.
Owner replied
We appreciate your great review and are happy you are enjoying your new floor!!!
Great explanation of the process at the time of the quote. Not installed yet, but the photo with our garage floor with the coating transposed over it was helpful when it came time to commit to a color. Looking forward to the install.
Mike was very informative and professional in his delivery of the TSR products and procedures. He was great to work with and answered all of my questions.
I will be having my garage floor coated in 24 hours and the salesman was very informative and was able to work with me on the down payment and financing.
Jace was very professional and informative. I’m having my garage done this week! I had questions and texted him..he responded in a respectable amount of time!
Tyler was great..showed up on time..he had a great presentation with video..answered all my questions and looking forward to starting our project..He was not pushy or a stuffy salesman..really down to earth kind of guy..highly recommended
Diangelo came to my house when he said he would from TSR and gave me a quote for my floor and he was very professional at his job and new just what I needed can’t wait to get it done
Devon was the representative from TSR that came to our home. He was extremely personable and made us feel comfortable right away. He was able to answer all our questions and walked us through the entire process. He did a great job!
Craig was very punctual, knowledgeable, and friendly. He provided me with what work was to be done and even showed me the detailed videos on his tablet. Setting up the date to do the work and even making the down payment on his phone was super simple and easy. If the floor coating crew does as good of a job as Craig, I will be extremely happy!
Jace, from TSR was awesome!! Such a kind and helpful young man. He explained everything and answered all of our questions. We can't wait to get started in our garage. 😀 👍
Dennis was perfect! He explained how everything would go down. Enjoyed our conversation, new lots of names we exchanged. Price was in ballpark of where I thought! So now the wait & let the cleaning begin. Oh my!
L Haas
Garage floor looks brand new! We repainted as well and got new doors so it finished the space! The men that laid it were efficient and kind. They cleaned up very well after too! We went with TSR because of the warranty. At our old home we let someone do a DIY job in our garage and within a year it was cracking and coming up.
As Step 1 of this project, TRS representative Mike Anderson was excellent! He took the time to explained things in depth and go over the process from start to finish. He answered all of my questions and was very knowledgeable about the product, process and TRS as a company. We decided to move ahead with our project come early spring. Thanks Mike!
We had a visit from consultant, Jace Mersberger. He has a friendly, casual, energetic enthusiasm of the coating. Very easy to talk with. He showed us a video of the product steps and the color samples. He allowed us time to talk about these. Once we narrowed down our colors, Jace took us to our project, showed pictures from previous job sites, allowed us time and discussion to pick our final choice.
We never felt pressured or rushed. Thank you Jace.
Devon Boutin came and explained everything about the coating and measured it and showed us the samples. He was very professional. nice guy to talk to very good. thank you
Everything about TSR is GREAT. Their sales rep. was very helpful and really knew the product. The installation crews also knew the product and really helpful and did a GREAT job. I would HIGHLY recommend TSR.
The sales agent was very knowledgeable and arrived at the designated time for his appointment with me. He explained the process thoroughly to me. He also assisted me in making my deposit for this job. Although I have not had the job completed as of this date, I am sure it will be carried out with the same professionalism with which Nathan handled the sales. If you are looking for garage coating, patio coating or coating around your pool area, I suggest you call TSR Concrete coating for a bid!
Brian B. With TSR explained every step of the process. He was detailed in explaining why TSR is the best. The entire transaction was smooth and hassle free. Thank you Brian picture is before and after. I recommend 1,000 times over
TRS representative Nate Thompson was excellent. He explained things in depth and did not pressure us for an immediate decision. You can tell he knows the product well and cares about his customers. We chose to move ahead with our project immediately.
The salesman and the field techs that installed it where knowledgeable and a pleasure to work with.
Outcome was outstanding and would definitely recommend it to others.
I want to thank Mike Anderson from TSR concrete coatings for stopping by and giving us a estimate for our basement floor his was very knowledgeable about the project that will be done in January looking forward to the finished floor Thanks Mike
The salesman (Dennis ) was great.
He knew what he a as talking. He went above and beyond my expectations.
The 3 young guys were professional and very polite. I hope all your crews are like that. I give all 4 guys a 5 star
The coating on my garage floor by TSR is everything as good as they said it would be. My sales person, Craig was very helpful in explaining the process. I was satisfied with our financial agreement. The work crew was probably the best I have seen in a long time. They were prompt, competent, professional, and were dedicated to doing an excellent job. I am happy wit my purchase.
Devon booton did a great job explaining the product and answering all my questions and concerns.. looking forward to getting my new garage floor next week👍🏼
Tyler did a great job explaining the process from start to finish and addressed all of my questions. The detailed explanation and extra steps they take to make sure the floor is prepped well to provide a smooth bonding surface sold me on TSR initially.
Craig came at his scheduled appointment time. He was professional and upbeat about his introduction to my wife and I. He explained in detail what he was going to be doing in order to give us an estimate. He made sure we had a good understanding of the process and answered all our questions with no pressure making it easy for my wife and I to make our choice of what we would like done. We decided to just have our garage floor done next spring. We would recommend him to anyone considering having an estimate.
Steve and Rose
Excellent work by the Madison crew: Aaron, Preston, Lewis, Edwin, and Angel. Our 33 year old, cracked garage floor never looked this good, even when new!
Informative, friendly. Explained the process and what we could expect, answered our questions and was flexible with setting a date for completion. Looking forward to see the end result.
Great job TSR! Love the new look. Your guys Alfonzo and Oscar, were on time and awesome to work with! I’m looking forward to all the plans for this great “new” space!
Wow!!!! Service of excellence, from start to finish. Customer service and quality are top notch!! All of our questions and concerns were answered! What a difference😊
The salesman was very nice and professional and even showed up early for our appointment. We have used TSR for previous job at our home and was very pleased with that too!
Excellent service, knowledgeable workers, no mess after the installation. The estimator Nicole, was wonderful to work with. I will certainly recommend TSR. Thanks. Linda H
My husband and I had a delightful conversation and time with Devon, the local sales rep. We talked about everything from his and my husband’s prior military service to dogs! He was very personable and knowledgeable relative to your company and products offered and we were very pleased. The work on our sizable front porch and sidewalk won’t begin until April. The hardest thing about the appointment was figuring out the color! He’s a keeper!
Devon (salesman) came out was extremely professional and straight to the point with no fluff. He answered all my questions and conducted follow up a couple days later after thinking about the estimate provided. After speaking with him and negotiating a price we were able to meet in the middle. He spoke highly of his crew and they performed to expectations. Would definitely recommend Devon to anyone seeking out an estimate through TSR.
Process went smoothly, Dillan was very professional and knowledgeable of the product. The garage floor looks great! Install crew was on time, professional and paid attention to all the details. Couldn't be more satisfied with TSR.
Dennis Meade did a great job answering all our questions. He’s very passionate about the product and believes in what he’s selling. We are looking forward to our installation next spring. Will leave another review when the project is complete.
Buyers love to see garage floor with TSR Concrete Coating completed.Finishing your garage floor makes a statement that you care about the details of your home. Highly recommend.
Justin Mills was very informative and suggestive on color selection that would best match my garage design. Crew was on time. Everything went as scheduled,
Flawlessly. 10/10 would recommend.
Sales representative DiAngelo was professional, he offered solutions and was flexible with us as we have a very busy scheduled he offered to stop by our office to finalize our contract and this made the process easier for us.
thank you.
Very pleased with the treatment from TSR Concrete Coatings. Craig was on time and very informative. He answered all of our questions and presented what their processes entails. Never felt pressure to purchase. I highly recommend them.
Thanks
The sales rep was very knowledgeable, polite and did not push us into buying this product. He was a customer first so can totally relate to the home owner. Great experience.
My experience with the sales rep was great! I haven’t received the concrete coating yet, I waiting…I feel like the color I picked will really improve the looks of my home. In turn I’m sure friends and neighbors will want to improve the looks of their home as well.
Dillion came out and showed me samples that were large enough to really see the colors. They matched our deck perfectly. They also did our front porch. I just can’t express how happy we are with the work performed by Aaron and Brandon. It wasn’t inexpensive but it was worth every cent. It looks beautiful and has a lifetime warranty. My crack in the slab was meticulously repaired.
My wife and I are very happy.
Dennis Meade was very punctual in our appointment time. I was mainly interested in obtaining an estimate for having our garage floor surfaced. After explanation of the process and durability of the product, we are contracted to have our floor completed at the end of November. I will then review the finished product.
Joe H.
2 years ago
I highly recommend tsr they do amazing work and the finished product is awesome so many different color options to choose from. 5 stars
My sales Rep (Jace) was so awesome! Punctual, knowledgeable, courteous, patient, THOROUGH. Before he arrived at my home to provide an estimate, I was dead set on my color choices. But, he gave me some things to think about...and I changed my mind! NOT at all something a sales rep gets me to do. So...you know he's good at what he does! He also found creative ways to lower my estimate and make it more wallet friendly.
OMGOSH! I am so happy I made the decision to have the Polli Concrete done instead of the Epoxy. I LOVE it! My neighbors have all commented on how nice it make the garage and patio look. I finished it off with a stainless steel sink in the garage. 10 Stars!
Juan and Reyna Kingsbury
Our floor has not yet been installed but our sales rep Craig was super knowledgeable and easy to work with! Couldn't ask for a better experience with a sales person!
Review is for Tyler the sales rep. Tyler was helpful, explaining the process and expected results. Our application will commence in the spring as we are presently adding and remodeling.
Can’t wait to see it.
Craig did a great job explaining the process and benefits of the coatings offered by TSR. My project is outdoors. He has already got me booked for spring of '24. I look forward to working with them and enjoying my patio!!
Our sales rep Dillion was very good and personable. He showed us how the whole process works, we are looking forward to having out Garage done on 1 month.
Craig was very professional and thorough in his sales presentation. He is quite passionate about the company. We signed up for a garage floor project to be done in November.
Craig gave me an estimate for my garage floor. He was very thorough and answered all my questions. He was very friendly but still professional. I will recommend him to family and friends.
Craig was out this morning to give me an estimate for a new garage floor. He was very helpful and knowledgeable. I am looking forward to having it installed!
Great sales people, very informed. Techs could have been neater. I have epoxy and flakes all in my landscaping and a dead patch in my lawn where they sprayed. They moved all the boulders out from landscaping but never put them back. Happy with the overall appearance, though.
Sales person was outstanding. Explained everything in detail from start to finish. We had steps and front and back porch done.The installer could not be better. On time, friendly, did a great job. We get compliments by everyone that walks by. Highly recommen
Lewis our sales person was very professional , listened to all concerns .
Also Lewis had a lot of product knowledge of was he was selling .
He made this a pleasurable experience. Very helpful. I highly recommend Lewis with TSR.
Easy, informative quote process. Reasonable price.
The job itself was fast & efficient. Aaron & Caleb finished in less than 6 hours for our 40 year old, 2-car garage.
(Note: we rented a POD to clean-out the garage into. Took us 3 weeks - working every few days or so. Great way to declutter.)
UPDATE: my floor settled a little causing a long, minor crack. TSR (Aaron & helper) repaired like new. Thanks for quick & efficient work!
Tyler was very professional. Explained every aspect of product.
Although I haven't got it installed yet, but will soon. Just finish installing. It is fabulous!!!
Doug was professional but also personable. He went through all the products and the procedures involved.
The work isn’t done yet but I’d definitely give Doug a 5 for his sales presentation.
He included both of us in the process.
I really appreciate that.
Craig was prompt and courteous. He clearly explained the pricing and scheduling. He worked to help us get the best value. He also explained the process and the distressed areas that will have limited warranty coverage. He was patient as we considered different color samples. Very comfortable working with him. We placed a down payment and set a tentative date for work to be performed
We are very pleased with our experience with TSR, from the salesman, Rick, to the installers. Everything was completed on schedule and we were left with a beautiful garage floor.
Communication with this company was top notch from the beginning - no surprises - no being left hanging, wondering! Tyler was the rep and he was exceptional! Definitely knows his product, but also knows people, which is a great combination of skills!
Robert Martinez ,Design Consultant: Top notch professional. Clarified simplified any questions promptly and respectfully. Being a Director who manages a sales team , I know what goes into client experience. Robert knows what sells! He is heavily invested in TSR and believes in what he does and the product he sells. Overall great experience.
My only feedback at this time is the experience I had with the person who provided an estimate. The actual work to be done and quality of the product cannot be evaluated until installation date.
Can’t review the product yet as it won’t be done until late October.Tyler the salesman was very helpful and explained the process in detail. I’m excited to see the completed project!
Graig took his time with me and explained everything. He even showed me videos on how it is done. Give me a price with discounts which were appreciated.
Everything went very smoothly, from getting a quote to the install. Everyone involved was very professional and polite. Would definitely recommend this company.
Kyle represented TRS Concrete Coatings in an exceptional manner. When he came to our home he was was personal, friendly, knowledgeable, communicative, intelligent, and professional. All information was conveyed in a casual, flexible manner that put me at ease and encouraged questions and enthusiasm. Kyle also was easily available and responsive to my follow-up questions by text. I highly recommend him as a representative of TSR and am pleased to report that the project was delivered by a good crew, just as Kyle promised. A+++ Please pass my appreciation to Kyle.
- Nick
Dennis did a great job explaining the benefits of having TSR Concrete Coating and the process involved in applying the product. Dennis was able to answer all of the questions we asked. We feel confident that we made the right decision in purchasing TSR Concrete Coating.
Curt Yergler was our rep. Very efficient, explained everything, offered a good installation day. Very satisfied with him. Floor will be installed Oct. 25.
Tyler was very knowledgeable and explained everything in detail. November will be my install wish I could get sooner but just can't as too much going on. Excited for the transformation!
Our salesman was so informative, honest and assured us that we will be happy with the product and employees. TSR is the only company to guarantee their product and only want to make their customers feel secure.
I had a great experience with TSR. They were on time and did quality work. I would recommend this company to anyone looking to seal coat there concrete floor.
Installed a Garage Floor Concrete Coating and Sealant. Very professional and thorough. Excellent quality. You got what your pay for so you can expect quality work from TSR.
I truly do not like to rate until my project has been completed, but since this is for the salesman, I can rate him 5 stars. He did his job, which I sold to go with your company.
Nate Thompson did a quote for our patio and garage and we were very happy with him and can’t wait for the work to be completed. He was extremely thorough with information and instructions of the process. Looking forward to seeing the results!
No slick and fancy sales pitch here. Our sales rep, Nathan, did a great job and telling us the facts and making us comfortable with asking questions. We're looking forward to our new garage floor coating installation.
Had my garage floor done today, Aug 22. The installers were Raven & LJ. They did a great job.i would definitely reccommend TSR. Thank you, Carole Wilde (Greendale, WI.
Owner replied
Thank you Carole! We are glad we can leave you with a floor you love!
I requested a free quote online and within seconds received an email from them. Before I could even respond my phone rang It was one of the very Polite and Friendly women from the office asking me questions and setting up a day and time for a sales rep to meet with me. Dillon(the sales rep) was prompt and on time to meet, very polite, friendly and thorough with explaining the materials they use, application steps and with answering any questions and or concerns I had. I was quoted what I felt was a very fair price and set up a day and time to have my garage floor coated. So far I have been very pleased in dealing with them and excited to get my floor done in Aug. I look forward to seeing a new look for my garage instead of the old beaten up concrete I have now. Thanks Again to Dillon and the Women in the office who really stay on top of things. I marked that I did not use this business as I have not as of yet but have gone with them to do my work as explained here and will review again when the work is done. We just got our floor done today Aug. 17th and it was well worth the wait. The end result is Awesome and Zach and his crew were fantastic. They worked non-stop till the project was done. I can't say enough how great they were and what a job they did. I'm very pleased with the end results, My only regret is I should have had them do this years ago. Don't hold back waiting, get your floor done, you won't be sorry. 5 Stars and Hats off to TSR, Dillon, Gals in the office and Zach and his crew!
Les & Brenda
Owner replied
Thank you for the review Brenda! We look forward to your installation!!
Lewis was very professional and knowledgeable about the business and process. Made the decision to go ahead with the project very easy. I look forward to getting the project completed.
Owner replied
Thank you for the review Rory!! We look forward to your installation!!
The salesman was thorough and explained the process and what to expect. He went on to measure the dimensions and proceeded to give me a price and options for discounts. The appointment to do the job was met with workers appearing early. They were courteous and cheerful and very efficient with their work. After they were finished, they cleaned up and asked how I felt about the job . The finished work was great and I gave them a nice tip.
Craig: sales rep was very professional, courteous, and answered all my questions. I am familiar with PRX, epoxy coating and etc from my time in military. So my biggest question, what make me this product better, longevity, and durability to changing weather.
Craig: did fantastic job explaining all, life time warranty: for superior to garage epoxy, and export doesn’t hold up but few years in garage. Anyway, he answered all my questions, gave me details about the company, how it got started, and their business model is right on point.
Next month I will have my garage done by TSR: already have appointment date. Another thing I really liked about this company: the process should start around 8am and finish around 2 pm… Honestly: if this happens, which I believe will happen. That is super fast service, not like some companies that want to drag their feet and cost you time and more money. I could go on more but I think the reader will get the point. I think TSR is worth the investment: cost is great, time to get job done: superior.
Probably do another review after job is complete and show pics
The salesman (Nick), described the product completely and answered all our questions. He was very knowledgeable about all aspects of the product including installation. Price was very competitive and was able to schedule installation a lot quicker than expected.
Craig was great to work with. He knew is material and was very personable. He was professional, and gave us honest opinions and recommendations about our upcoming project. Highly recommend.
Dennis did a great job explaining the product and the process. Our desire is to get it completed this year and he was able to deliver. He was also able to come down on the pricing a bit. Looking forward to the results.
Dont know how the work is yet as its not scheduled till the 16th,but the response time and estimate was very impressive. Also i have very good recommendations by my brother in law,as he was very impressed when his floor was done.
Love Nicole, you have such a wonderful team member representing your company!!! After our patios are completed in September we will have friends and neighbors over to see your work and hopefully they will hire you also! Thanks a million and again, Nicole is amazing 👏
Jace was great. He answered all my questions and was delightful to work with. He followed up with me as promised. I never felt pressured and am very excited about getting the new garage floor. He is a wonderful representative of TSR Concreate Coatings. Thank you!
Nathan came out to see me to do a small porch and he convinced me to also do the garage. His presentation on the TSR product and the company was great. I am schedule in September and can’t wait.
Recently had a good conversation with Nathan from TSR and am looking forward to the install in two weeks. He had samples with him and was very helpful picking the color. There was absolutely no pressure on his part to sign with the company. The entire process was clearly explained. I’m excited to get the job done and hopefully service after the sale is just as good. I’m having both covered and uncovered areas coated.
Thanks Nathan!
Kyle came over to give us a quote for concrete coatings fromTSR. He took the time to explain all about the process and how it was going to make our garage more pleasing to look at and more safer plus it has a lifetime warranty.
I think the investment in this product is well worth it. Thanks Kyle
Joan and Rick Heston
Dubuque
Did an outstanding Job! Looks great, I had inherited my Dad's tools, + my tools, and just all the things you aquire as you get older, I had a bunch of stuff to move in my Garage. So they were able to coat the 2 car first, and come back a week later to do the third car portion of the garage, giving me time to move all the items in time. Highly reccommend!
Very organized business. All the way from how we connected via the internet, to the appoint, sales person, and installation. Everything was right on the money. Good job.
Craig, our sales rep, was prompt and was great at communicating. He thoroughly explained the process and seemed very knowledgable. Our experience with Craig was nothing but positive, and he was a true professional
We had TSR coat our garage and patio at our last home and new one.
If I could give them 10 stars I would.
Amazing product, job and people.
Very professional.
I can’t say enough about them and the beautiful product they use.
I had a quote done the salesman came early (he of course asked if he could prior), was polite and so helpful. Garrett Norton was understanding and answered all of my questions, help guide me with color selection, explain the entire process without the typical sales approach. Not only did go ahead with the project in mind, I added additional areas to be done as well. I am very pleased with how the process has gone so far.
The sales representative was on time, professional and easy to talk with. DiAngelo was very knowledgeable about the product and was able to answer all the weird questions I had for him. I'm looking forward to my new garage floor and front porch.
Nicole B. was our sales rep and she was amazing!!!! She was so knowledgeable about the product and the process and answered all of our questions. We are excited to get our concrete coating installed as soon as our pool is finished. We signed our contract today!
I wish I had sales people like Nicole working for me, she is a keeper!!!!
The TSR salesman, Craig was on-time for our garage floor quote. He was professional and explained the process from start to finish. We can’t wait to get our garage floor coated!
Jace came to our house to provide us with a quote and answer any questions we had about the services TSR Concrete provided. He was very professional, knowledgeable and answered all our queries. He provided excellent customer service and followed up through the process. Devante and the team from TSR Concrete did Polyurea coating in our garage and porch. The work was fabulous, and the team was very professional. This adds value to our property; we love our new garage and porch floors. We will recommend TSR concrete to all our family and friends.
Craig was on time, knowledgeable and so professional. He answered all our questions and was in and out in under an hour, now we’re just anxiously awaiting our install!
We love this floor covering, looks so inviting and comfortable, the color we decided on goes with the color of our home. So much nicer and easier to clean than just concrete. We have had nothing but complements. Tyler, the sales person was as good. he give us lots of information and answered all our questions. The installers were also good to us and worked as though they enjoyed their job. People out there, don't hesitate to get this done. You will be so pleased.
Diangelo Leiser is all about making the customer happy. He goes above and beyond! So much so, he made a 2nd visit so he could address our questions and concerns face to face.
I am looking forward to getting my garage, patio, and front entry coated by TSR. Our sales person was very knowledgeable, very easy to work with, and very professional knowing a great product with great execution allows for nonaggressive sales tactics.
Craig was our contact person. He was very friendly and personable and was extremely knowledgeable about the product. He took time to show us how the entire process would go and how the finished product would look, while also explaining the features of the product. We signed up on the spot and are scheduled for a late August job.
Very impressed with TSR. They came out right away. Garrett Norton was very professional and knowledgeable. He took the time to explain everything to us and answer our questions. I will recommend this company to my family and friends.
Jared professionally presented the proposed plan. He was prepared and we were sold! Our current floor coating has faded and worn and desperately needed a facelift. We can’t wait to have the job completed.
Garrett Norton provided a thorough, professional, explanation of everything that would be performed and covered during the installation of our new garage floor.
Met with Tyler from TSR concrete Coatings yesterday and signed a contract to have a patio area coated. He gave us a good deal we couldn't turn down and we look forward to having the project done in August.
So far I have just dealt with the Salesmen. He presented well and had all the color sample available to lay on the deck so we could see what it would look like. The only real problem I have is the contract. It is heavily weighted toward the Copay and not so much for the protection of the customer. I tried to amend it but they would not have anything to do with that. They need to do something in the contract to make the customer a bit more comfortable that they WILL get everything they were told was included.
TSR Concrete Coatings Design Consultant, Dillion, was super friendly and very knowledgeable. And a shout-out to Brandon for working us into their schedule. Can’t wait to see the end product! Thank you TSR!
Dennis, our sales rep was very prompt, pleasant and very thorough on his presentation of the TSR product. The installers did a great job. It looks wonderful. I would definitely recommend TSR.
Owen, our TSR sales representative, was prompt to our appointment as well as informative, friendly and thorough in our discussion about the garage floor covering project which is scheduled for next month.
Josh was an incredibly personable and professional Design Consultant. He explained the process thoroughly and gave me plenty of time to decide what I wanted. I am looking forward to the installation of my garage coating!
Craig Yergler was the sales rep who came to give us a demo and bid for concrete sealer on our garage floor. He gave a thorough explanation of the process that was easy to understand. He was amiable and used no pressure. We accepted the bid and are looking forward to the install in a few weeks.
Excellent service,
Very polite and professional. Talk to us before starting his job , explained everything he was going to do . Asked if we had other concerns or questions.
Did his job let us know when he finished is job. Our service gentleman was Shawn .
We want to give a big shout out to him
Excellent job and service and very polite.
Thank you from the Overbey's in Clinton Illinois.
Thank you TSR for hiring people who care.
Owen was very professional and arrived exactly on time. He answered all questions and provided information we didn’t think to ask. Haven’t received the product yet, but they will be coating our pool deck.
We had our floor done 5 years ago , I recently contacted them, gotta say they put us on schedule and today they find the bad spots ,the young gentleman that came was very professional and did a great job ,we couldn't be happier so glad TSR stands behind the product. 😊BOKKERS IN BYRON.
So far so Good! Sales call & Estimate went Great! Very Professional and Courteous Thankyou Jared!! We look Forward to Having our garage done in July or Earlier Wil & Melissa
The guys who put down the epoxy floor in our garage did a great job! They were friendly, fast and explained the steps involved in what they were doing. We absolutely love the new floor!
Ethan did a very Thorough job of explaining the process the type of products used. We also liked it fact that he was able to provide us the cost up front without having to wait to be sent a proposal. He did an excellent job and we're looking forward to having our floor Sealed.
Nathan did an excellent job explaining what they plan on doing and what to do and not to do. Nathan made us very comfortable with making our choice to have this work done. The picture is a before, I’ll add to he after when the job is completed.
Craig did a professional job of describing the work they do and the product they sell!! News’s knowledgeable and efficient in his presentation and promptly answered all of our questions. I would highly recommend Craig to anyone looking for this type of product!!!
I’ve never seen a crew work as hard as these guys did for 2 days. They replaced our pool deck which was a mess from bad previous concrete jobs. I so wish we would have known about TSR years before. The first day they worked in horrific weather … cold and 30 mph winds but they never quit. I have recommended them to many people. Our job was completed in early May and exactly on schedule. Thank you!
Garrett came to my house today in Bismarck Illinois to show us about TRS concrete products and procedures. Garrett was professional, to the point, very courteous and answered every question with detailed answers. He took his time with us and I never felt rushed or ever got the hurry up sales pitch that I hate! We scheduled a job date before he left! If TRS is half as good as our experience with Garrett I know I well get a great product!
Owner replied
Thank you for the review Doug! Garrett is fantastic! We look forward to your installation!
Very good product. Very high potential for a great finished and durable surface. However, the weakest link cones in some if the performance and judgement o their service technicians. Mine chose to apply the material on a day with Very high humidity and the product failed, causing the surface to turn white. After several phone calls and four months, they sent Shawn. A capable and hard working fellow who worked hard to restore the coating the way it should have turned out. He is an asset to TSR Coatings. Make sure the weather has no rain in the forecast and that you have several hours for the product to cure before allowing them to proceed. I am very happy with the way mine looks now.
Jared provided a very detailed explanation to what we wanted for our project, knows his products, great customer intimacy, explains in detail what is offered and how it applies to what we wanted, Jared is friggin excellent and represents TSR at top notch performance. He deserves great credit in promoting TSR products and services. Thanks—Tom Schamberger, Hiawatha, Iowa. Give him a bonus!!
Owner replied
Thank you for your review! We're glad you had a great experience with our company.
Doug Lawson the TSR Rep. was great! He was kind and made me feel very comfortable.Very knowledgeable and answered all my questions. Punctuality means alot, very impressed with him showing up on time. Excellent price value!
I scheduled TSR to complete my home project of coating my garage floor. I can't wait to see my final results!
Tyler was a great salesman. He was very passionate about the business and very knowledgeable about the product. He took his time explaining everything and we didn't feel rushed at all. I would highly recommend him. We can't wait for the finished product!
Owner replied
Thank you for your review! We're glad you had a great experience with our company.
We had our patio room floor coated last November and we are so happy with it we are having the carport done next. JR came to our house and since we had already used them the process was fast and easy. He did answer any questions we had and we are setup to have it done next month. JR let us know he was on his way and was on time, personable and professional while at our house.
Doug Lawson, sales person, was very knowledgeable at explaining the process and answering all questions. Can't wait to see the results of the service in a couple of weeks.
Owner replied
Thank you for your review! We're glad you had a great experience with our company.
Jake & Tobias came on 6-17-22, on time early in the morning and started immediately !!! We were impressed. We needed just a minor sidewalk repair and they did it perfectly. We are more than satisfied with both the young gentlemen and in the future would request them to do our work. Jake explained lots of things to us on our questions we asked. Both were very professional & nice. Thanks Jake & Tobias!
Owner replied
Thank you for your review! We're glad you had a great experience.
I just started with the Rep. Owen. Very polite young man, undoubtedly understands his business. I was disappointed that they can’t do my patio. I’m looking forward to my garage floor completion
Owner replied
Thank you for the review! We look forward to your garage floor installation!
Dillion did a great job. He was knowledgeable and professional as he ran through the floor installation process and helped us choose a color and floor texture that will work for us.
Owner replied
Thank you for your review! We're glad you had a great experience.
Cody and Jaden with TSR arrived at our home May 3rd at 7:30am and got to work right away. When they left at 1:30pm(still cant believe they did all that work in 6 hours. That's prep, work and clean up.) the transformation of my upper and lower landings and 3 car garage was amazing.
100% satisfied customer!
Thanks Again TSR!
Owner replied
Thank you for your review! We're glad you had a great experience.
Tyler is probably the most personable and knowledgeable sales rep I have ever dealt with. His explanation and enthusiasm of your concrete coating epoxy certainly sold me and I look forward to the installation.
Owner replied
Thank you for your review! We're glad you had a great experience with us.
Diangelo walked me through the project, explained the process, and quickly pulled together a quote for the poly lift of our driveway. Can't wait to see the finished product!
Owner replied
Thank you for your review! We're glad you had a great experience.
Doug came to give us an estimate for concrete coating the floor in our Barndo. He was personable, thorough and answered all our questions. We are looking forward to getting the floor done.
Salesman was very pleasant. He is new to sales so he didn't have a card yet, but did give us his cell if we needed to contact him. They are very busy and we booked right away but were told it would be a couple of months before they could perform the job. will post when job is complete.
Owner replied
Thank you for your review! We're glad you had a great experience.
Our sales rep was Tyler Goodpaster. Tyler was very professional and thorough with the explanation of the process of coating our garage floor and carport. We are looking forward to getting the job done!
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
We met with the sales representative Dillion Woollums who was very knowledgeable and efficient - as well as personable. The work is yet to be done but we were pleased that it is scheduled for the near future rather than at some distant date. Our first experience with TSR has been very positive and we look forward to working with their crew in a few weeks.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
They have not performed the services to date, per our request. We want to do the flooring last after the remodel and moving van arrives.
Joe was friendly, knowledgeable, helpful and professional. I have been in the retail and construction world for many years, and can say with certainty that he represents the best I have seen.
Thank you,
Kathleen Jones, COO
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
The salesman explained the options and prices very carefully. Offer to discount and through in the coverage of steps at no extra cost. The workers who came worked hard all day, and the final project looks wonderful.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
These guys were awesome explain the whole process, very professional, very friendly and they love their job you could see they were really into it. I am very excited and guide. If you’re any type of a garage person hire TSR they are awesome. I wish I could post some pictures but I guess they’re not letting me.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Doug Lawson was my sales rep for my garage floor. He on time and very personable and professional. He explained how they would fix all the problem areas and was very thorough and knowledgeable about the product. He was even able to answer all my very technical questions I asked him about the process and products they use. I can't wait to see the finished product in June.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
So far they gave us an estimate and did a great job of explaining process, materials used and setting up an install date for fixing our garage floor and coating finish.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Diangelo Leiser the sales rep answered any questions and concerns that we had. He knew the product very well.
Rob and Moe were the installers of the product, and we are very happy with the workmanship and professionalism of the job performed. Would highly recommend.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Nate did a great job today explaining the product, process, and warranty. He was on time and professional. Took my call in follow up with a couple more questions promptly. Appreciate his help and signed a contract to have the garage floor coated. Looking forward to following up once it is completed.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Tyler was very knowledgeable & knew his product as he was a tech before gojng to sales . He did not pressure me to make a snap decision on The spot which i appreciate .
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Garrett provided an estimate for a garage floor coating. Communication prior to the appointment was great. He arrived on time and was friendly and very professional. Can’t wait for the work to be completed
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Met with Doug today from TSR—He was so polite and respectful the entire meeting! He explained every step and detail and then he helped us get everything all set up for our garage floor epoxy coating next month. I highly recommend this company. I will share photos of the before and after!
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Met with Nick today. We got a very informative walk through of the flooring process. So excited about the work to be done and at a great price. Thanks Nick for taking your time.
Excellent presentation by Tyler. explained process thoroughly in easily understandable way. Fair value pricing & look forward to the installation of back patio & garage floor concrete.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
So far we have just met with the TSR rep DiAngelo and he was great. He walked my wife & I through the entire process. Just booked a garage floor refinishing with them for May. Very happy so far!
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Garrett was great, personable, professional and had great knowledge of the product he was presenting. My only wish is the company had samples that could have been left with us so we could make a color decision with a little more time.
Owner replied
Thank you for the review! We're glad you had a pleasant experience.
Kyle the sales guy was great to work with, floor looks amazing. The installation crew was very professional and took extra care around the edges that needed repairs.
Wow wow wow, that’s all i can say how this actually turned out on my patio. What great service, high quality work, and amazing value. Highly recommend.
Salesman showed up on time and was very professional. Explained the entire process from start to finish. We decided to have it done and he scheduled me the next month. Also I thought the price was very reasonable. Would highly recommend.
I had my garage floor finished. I scheduled the job with Chris and two guys came from the Bloomington location and did a fantastic job. They were on time, professional, cleaned up after completing the job and answered all my questions.
Tyler Williams gave an excellent presentation on TSR'S product line. His knowledge of concrete coatings was impressive. The durability of this product, limited lifetime warranty and value prompted me to choose the polyurea for my driveway and sidewalk. I scheduled the application for next month.
Tyler was very professional yet not pushy at all. His explanation of the process and the quality of what they do is what sold me on the product. There’s much more to it than I ever thought and Tyler explained that in detail with the video. Give them a shot you won’t be disappointed.
Salesman was thorough in explaining the process and warranty. The crew that came to do the job were professional and well equipped and kept the mess to bare minimum. The finished product is absolutely amazing! I want you guys to come to Florida and do my garage down there!
Our situation was not one that could be helped by TSR concrete coatings. Saying that the representative was professional and we really appreciated his honesty. We would definitely consider using them in the future if we had the right project.
Dillion came over on a Sunday afternoon to talk about the project and to give me an estimate. He was easy to talk with and explained their process in readily understandable language. It was a great experience and I agreed to the project; the whole estimate took only a brief meeting (10-15 minutes) and I was left feeling quite comfortable about the experience! I would (and did) recommend them to a friend!
The application takes place next month, but the sales presentation, scheduling, and the rest of the process was no pressure, quick, and almost painless.
Owner replied
Love to hear it! Looking forward to taking care of your project!
We live in a world that is digital and allows us to know about how to improve concrete that was poured as concrete garage floor 70 years ago. Our salesperson did better ! He provided us with experienced knowledge about our concrete and presented the most up- to- date procedures and advice , practical and cost effective. We are scheduled. TSR has a high 21st century IQ.
Owner replied
Wow! We are very proud we can earn such a lavish review! Thank you!
Cody showed up on the dot. Neat, friendly and knowledgeable, he clearly explained the process, the product, the competition comparison and the cost. It was obvious from Cody's thorough explanation that his customers truly get what they pay for. I was impressed enough to contract with his company in complete confidence.
Owner replied
Thank you for the kind words! It's no easy task to find such high-quality people to employ! We are glad you have enjoyed the TSR experience thus far!
Garret explained everything thoroughly. He answered all of my questions and I am set to receive a garage floor coating on March 3rd. I am so excited to see the finished project.
Owner replied
We are excited to show you what we can do! See you on the 3rd!
IMPRESSIVE! We are very impressed with our TSR garage floor installation. From his initial handshake to the completion of the job, Garrett’s outstanding communication and customer service speaks volumes for TSR and its product.
Tyler and his crew did an outstanding job.
We couldn’t be any happier with the end product.
Owner replied
Thank you for sharing your experience and photos! Your project looks amazing! 😍
Kyle Smith came out to the house to create the quote and was very professional, personable and efficient. It didn’t take very much time and he later responded to all my questions in a very time manner. I can’t wait to see my new garage floor once it’s been installed! Thanks Kyle!
Owner replied
Glad we can paint a vivid picture for you! We'll paint the actual picture soon! 🖌 😁
We thought Josh did a good job as sales person. He was friendly, thorough, responsive and on time. We don't know about the product yet since ours won't be done until summer. We have had very good feedback from people who have it.
Owner replied
We are confident you will be another client with positive things to say after the installation!
Salesman was knowledgible and offered an "out-the-door' proposal if signed today that was a very competitive value. Garage floor polyurea/polyaspartic coatings not completed yet.
Cody, the salesperson, was very professional, knowledgeable and courteous. He responded quickly whenever I sent a text message and followed up through completion.
The patio looks great and I am very pleased.
Kyle right from the start displayed an excellent knowledge of concrete and the TSR product. He was straight forward with pricing and the garage floor quote was ready to go by the end of the 30 min appointment.
I was very impressed by Kyle's presentation. He gave good detail on the product, installation detail, and was very expedient with the quote. I am looking to the product installation.
We are looking forward to having our driveway and cool deck coated in March and we were very impressed with Tyler and his presentation. He was very detailed and answered our many questions.
Cody did a very good job explaining the product and the installation of the product. He was very knowledgeable and explained it in away that you could understand
Dillon came and was very professional he measured up the area we wanted done gave us the price give us a time for install date and asked if he could do it on a Friday for us as both my wife and daughter work from home and the hallway would block off her from access to her office. The room that is being done is my wife’s office.
Brian was our sales rep, and came out to our home twice - once for our estimate and once for us to identify a color. He appeared visibly sick both times and was not wearing a mask. The first visit was punctual; however, the second visit he was ~40 minutes early for. We had just gotten home from picking up a pet from surgery and we weren't able to get her settled before we had to talk to him. We did not appreciate him showing up early without notice.
The install crew (Eduardo and Jimmy) showed up on time. They were communicative throughout the day and left us clear instructions when they left with respect to time to wait before walking/moving items in/driving and general care. The inside of the garage was tidy when they left, but there was debris in the yard/on the driveway. We loved how the new floor looked orginally. HOWEVER, this was short lived. We waited the 48 required hours PLUS 6 more hours to pull into our garage, and then we were left with 2 GIANT gouges all the way down to the concrete. We immediately contacted TSR to ask what they would do to make this right, since we followed their instructions and had an immediate issue. They sent a crew out to repair the damage "under the warranty."
The crew came back after the December holidays. We were told they would re-do the damaged square the same day; however, they only sent one person, so he was not able to repair by himself... This meant we had to schedule yet another appointment the next day for them to redo the damaged square. This appears to have been an administrative error.
The second attempt at the repair was successful. They ground the full square back down to the concrete and re-applied all layers. We are happy with the result!
I can't give 5 stars due to the number of times it took to finally get the coating installed correctly, but not giving lower than 4 because the issue was eventually corrected.
We had water in the basement 2 weeks before Christmas. We had to tear out the laminate floor, we had a mess. I called Garrett, he came over the next day and brought several samples with him and explained everything that was going to be done. He was very professional, knowledgeable and a very nice guy. He got it scheduled 3 days before Christmas. Thank you Garrett
Garrett was very professional and very personal. He answered all the questions and more that I had about the product, the warranty, the timing, the service, etc. Very nice job.
We had the pleasure of doing business with Zach Kuster. He was very knowledgeable with everything the company has to offer. His response time via text messaging after our initial quote meeting was as if he was waiting by his phone for any question I may of had. That made all the more reassuring that we were with the right company for the job. I will not only be recommending him but will without hesitation have him and the TSR company back for a couple other projects I have on my list.
Owner replied
Thank you Brandon! Zach really is a pleasure to work with and very timely! We appreciate his efforts and you as a customer!
I had a coating done 2 years ago that I am very happy with.
I had some additional work to be done so I requested a estimate. The person/Garrett who gave me the estimate was ON TIME. He was very helpful and professional. He even helped me to make the deposit online over the phone.
Very satisfied!
Owner replied
Scott, first of all thank you for being a repeat customer! We have implemented many positive technology experiences for our customers and online deposits/payments was one of them!
Most recent service was to coat a concrete step in my garage. The step was added after you coated the garage floor earlier this year. He did an excellent job coating the step and matching it to the floor.
Owner replied
Thank you Craig! We appreciate you being a repeat customer!
I highly recommend the TSR concrete coating. I had it applied to my basement floor and it is durable and beautiful. The Salesman Dennis Meade was very helpful, polite, courteous, knowledgable and thorough while walking me through every step of the process. I fond it to be a great value for the cost to complete the process/basement floor. I couldn’t be any happier with the quality of work and the finished product. Thanks again TSR and a special Thanks to Dennis for assisting me working with me through the process.
Owner replied
Thank you Brian! Did you know that Dennis was one of our very first customers?!
The whole process went without a hitch. Garrett Norton was my Design Consultant, and he was knowledgeable and answered all of my questions.
The installers were right on time and after a quick brief to let me know what they were going to do they went to work immediately. They cleaned the jobsite thoroughly and did a quick debrief with me before leaving.
Super happy with Garrett from TSR who walked us through the project and developed a proposal on the spot. The cost is reasonable and we are looking forward to the work being done soon!
Love our new basement floor. Everyone very professional and courteous from Dillion sales rep to Connor and Caleb the installers.
Owner replied
Hi Karen, we appreciate your feedback! Looks like everything went very well. Our team was just wondering what we could have done to make this a 5 star experience for you!?
Concrete floor coating, polyurea. Very professional service beginning to end. The team of people that did our floor worked together nicely and efficiently. The entire process went just as advertized and promised.Thank you.
After a lot of research, we decided to go with TSR because of their high ratings, quality of their product and the fact that they have been in business for a long time and they will probably continue to be around if at any time their lifetime guarantee is needed. The process took a full day to complete and the guys were very professional. We are extremely happy with the final product and so glad we spent the money!
Tyler was very informative and professional. We were very comfortable choosing this company over others because of his representation. Likewise, the two young installers were very competent, trustworthy, friendly and communicative. An all around fabulous experience. And our patio is lovely.
Garrett was easy to work with and really explained TSR’s unique material and process of applying the coating. He completely answered any and all of our questions or concerns. Highly recommend.
Beautiful job! They were in an out in a day and the floor looks amazing. Talked to a couple different companies but went with them because they were professional without being too pushy. Definitely recommend them!
Kyle was awesome! He knew his product. I’ve been watching this company for awhile and so far glad I have chose them. My garage floor won’t be done til spring. Stay tuned …..
My sales rep, Zach Kuster, did a super job of explaining the process. He answered all my questions promptly, even the ones I thought of later and emailed to him. I am really looking forward to having my garage floor done! Thanks, TSR!
Today was the initial meeting with information shared, measurements taken and questions answered. Ethan did an OUTSTANDING job of explaining the process, sharing details, and making sure my questions were answered. I’m thrilled that we’ll be able to have this job complete before the holidays and I look forward to sharing an update after the work is complete!!!
Cody Morgan came out and explained everything! The pricing is great and the product is second to none! I would highly recommend TSR if you are looking for a concrete covering!
Our job using Polyurea is not scheduled until the end of next week, so I can’t speak yet on quality or performance, but we are confident it will go smooth and look amazing. The salesman we saw, Cody, was very good at his job. He explained their process very well from start to finish, and answered all the many questions we had. He was very professional and courteous plus found a coating color for us that we liked better then the one we had selected. It was his birthday and he did not rush us through the process at all.
My Sales Rep was Cody who did an outstanding job! He took measurements of my garage, and then showed me a video of what the entire process would entail. I couldn't be more pleased with him or TSR!
Ralph Vines
Peoria, Arizona
Have not had the work done yet, but Luke was very professional and knowledgeable about their product and installation. We will be having our garage done by TSR soon. Will know better about the product after. So far the company appears to be 5 star !
Job has been completed! Wish I would have done this years ago. Looks fantastic and TSR was very easy to work with! Thank you!
Cody was very professional in his demonstration of the installation and how the product works, we are excited to have this done in the next few weeks !
We had our pool deck resurfaced and we were really pleased with the results. The entire process from start to finish was awesome! Very professional work and the communication was great. Would recommend them if you are interested in doing this type of project.
Sale rep. Kyle was very helpful and polite. Was a great experience. Installation was seamless and professional. Great company to work with. Would recommend them highly.
We are only in the process to get basment flooring done. There represantitive was very kind, throughly explain all about it and get us good deal. Professional, quick response everytime we had question.
Had a great experience with the salesman/project planner, Kyle Smith. Was excellent with explanations, information, conditions, suggestions, giving us time to ask and listen to concerns. We will have outside patio and sidewalk, and screened in patio floors done with TSR concrete coating. Their product and workers sound like what we were looking for. So we signed the contract!
Just want to sing Cody Morgan’s praises. Knows his business. Walked through all we needed to know, but did not oversell or pressure in any way. Great customer service.
From the initial meeting with Dennis through the installation by Tyler and James, the job was handled professionally and courteously.
Great job by all!
Thanks,
John and Kathy
They were excellent company in these days of less service. They still shine with great service. Great quality, great price, and good professionalism and everything you could expect from a vendor like this.
Very professional, friendly and informative , Tyler is an owner of TSR gave an excellent presentation of his company products. They will be definitely doing our pool deck and surrounding area of patio entertaining area. I will post another review of finished job!
My advisor Garrett was hands down an awesome salesman! He was extremely professional, courteous and helpful. He answered all questions without reservation or hesitation. Very knowledgeable in his product and put any apprehension to rest! That’s why I went with TSR, Garrett!!!
We had TSR refinish our garage floor and it went from a mess to amazing. They worked 12 hours restoring the floor and coating it and now it looks like a brand new floor. We hope to get another 50 years out of it. I recommend them as they never stopped working from the time they got there until the time they left. A great crew!
I called and asked for an estimate, they were there within a few days . Discussed our options for the covering and the area to be done, they gave me an estimate broken down for all areas in question. Very knowledgeable on the product and many options .
Owner replied
Thank you very much Duane!! Glad we could be of service!
Scheduled garage floor surfacing. Everything was presented and explained in a very clear manner . All questions were answered and work was scheduled for later this month. I feel confident it will be well done.
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My floor hasn't been poured yet, so this is strictly about my salesperson. but Zach was my sales rep and he was kind, knowledgable and answered my questions. As a female, I appreciated that my questions/concerns weren't brushed aside.
Fastenal Company adalah perusahaan Amerika yang berbasis di Winona, Minnesota. Mendistribusikan barang yang digunakan oleh bisnis lain, memiliki lebih dari 2.600 cabang di seluruh AS, Kanada, Meksiko dan Eropa dengan 13 pusat distribusi.
Jeff helped us through the process of selecting the best color option and a quick scheduled timeline for the refinishing of our floor on our front porch.
Gary & Will showed up on time & did a great job. I could tell they were very experienced & really worked well together. Gary was happy to answer any questions & they didn’t mind that I watched a lot of the process. So fascinating! I haven’t heard anything but great stories about them so I wasn’t surprised. I’ll be curious to see how it holds up through the winters with all the salt that ends up on my garage floor. It looks beautiful & I can’t recommend TSR enough. Every person I talked to was informed & all calls & questions were answered promptly. I should also mention that Cody did my estimate on Sunday July 3rd(!) & we spoke several times before the service. He was very friendly, informed & professional. Thank you TSR!
Owner replied
Thank you for your review! We're glad you had a great experience.
I can only review my salesman, Garrett, but he was great. He showed up exactly on time and explained everything. I am excited for my installation in January.
Dillon was great! He really above and beyond to make the project work for us. He was professional but personable. We can’t wait to get our project(s) done.
Owner replied
Thank you for the kind words Jodi! We look forward to coating your project!!
Design Consultant Garrett Norton provided a price quote to do the resurfacing project. He was professional, explained the process thoroughly, and answered our questions. The quality of his presentation was a key factor in our decision to proceed.
Still waiting for install however a friend had his done and the coating lifted where some acid was stored. TSR was out that week and not only repaired the area effect but re-did the whole job just to be sure of the rest of the floor.
He expected a good job but rated TSR by how they handle problems that will pop up. Good Business!
Robert stopped today to give us discuss doing our garage floor.
Professional and friendly. Covered everything with us and answered all our questions. Looking forward to having the floor completed.
Had a large patio that was laid 2 years ago when the house was built and was a mess from the start. These guys came in, ground it down and put an epoxy coating on it. Looks absolutely stunning.
Easy process from start to finish - thoroughly recommend.
Jeff was amazing. Not only was he very knowledgeable about the "in's and out's" of the product but he was also very insightful with sharing what recommendations for our project. I am so glad I decided to go with TSR Concrete Coatings!!!!
Had my porch and driveway done and it was a great improvement to our curb appeal. It looks like a brand new driveway after all the pitting from the mag chloride put on our roads. Andy our salesman was a great man that was knowledgeable and answered all our questions and left us with a real piece of mind. The crew was polite and explained the process they went through. They had great respect to our property and cleaned up everything to our liking. It was a great experience and hope the product lasts a lifetime as promised. Highly recommend them and their products over epoxies.
Tyler was very prompt in returning our phone call and setting an appointment date/time. He was very helpful in demonstrating the process and benefits of the TSR product. Our decision was simple after his presentation. We have not yet had the installation but pleased with the customer service so far.
Jeff Gear has a very good knowledge of the business & explain it in step by step detail. He was not aggressive in the pressure put on us to buy the TSR product. We wanted to have a easy too clean durable garage floor. This sounds like what we were looking for. This will probably enhance the selling of our home if we decided to move in the future. TSR has not yet installed the coating yet.
Thank you Jeff
I called TSR for an estimate and they set up an appointment time for a couple of days later. Kyle came on time and was very professional. We settled on a price and date. The date is fast approaching and I am anxious to see the results. I have no doubt that the job will be done correct. Very easy people to deal with.
Robert was very professional and approachable. He explained the process and spent a good deal of time with us. I forgot which epoxy floor covering we chose. I would high recommend TSR!!
The salesperson was prompt, very knowledgeable and provided all the information and options available to help us make our decision to go with TSR for this project.
On 8/26/22, Jared & Rafael put down a new and beautiful garage floor surface. The pattern was Domino. Friends say it looks like a carpet. The men were extremely careful with the newly painted walls and their cleanup was top notch. Use me as a very positive reverence. Jim F.
Very professional, on-time and provided quality work. I highly recommend. Will and Mike did excellent work. DiAngelo provided communication throughout the process.
Garrett was awesome and very nice. I know this product is not cheap. Buy if u want something that is going to last and high quality, This is your company.
Right now, the only thing I can comment on is the meeting I had with the Owner & Design Consultant Tyler Williams. He came out to my house to see the damage I needed to have repaired on my back yard patio. He showed me some samples of the types & colors he could put down for me & explained why one style would be better than another. Tyler even told me all the steps his workers have to go through to get the coating laid down properly, how long it would take to dry before being able to walk on it & the final steps to get it shiny & clean. I really appreciated his thoroughness in explaining how a project works. By the end of our meeting, I had decided to get new coating all around my pool to match the patio. This was Stage 1 of the process. I'll have to follow-up with another review once Stage 2 getting the project is done.
Met with Dennis Meade and we will be having our beat up concrete garage floor done. Have an appointment set up to start work. Dennis is very knowledgeable and answered all our questions. We saw videos and discussed whst could be done, colors, texture, and price. We were impressed. Can't wait to see finished floor.
The salesman Garrett was very knowledgeable and great. You could tell that he had done that actually work before and knew what he was talking about . Excited. To get the floor done in October!
TSR is wants you to be informed of the products you are buying from them and they send you the information in a great way. We have our service to be performed next week and we will include photos to our review once done!
Tyler and Dustin did an excellent job on our garage floor today. They were professional and personal. They explained every step of the process to us along the way and answered any questions that we had.
They are scheduled to do our work in October, so as far as the work goes I can't say yet. But the guys that came out to look at the job were both friendly and knowledgeable. Look forward to working with them.
Sales rep was great. Explained everything and the floor came out fantastic
However, the crew damaged my driveway of my new house with the work truck during the installation leaving a large gouge. It’s been 3 weeks and still waiting on a follow up from someone at their office on having it repaired.
First email was not responded to …. Second email told me a supervisor would follow up in a week… 2 weeks later and about a month post instal I am still waiting ….
We waited a long time to do this project and when our neighbors got their garage done we got the phone number to TSR
We are very happy with it!!!
My husband now has his man cave
Kyle the salesman did a super job explaining everything that was going to be done to the garage floor. The crew did a superb job on the floor!! Lots of compliments on it. Will strongly look recommend your company to other people! Job well done!
Sales person was on time to give estimate, very polite, and is very knowledgeable about the entire process and about their competitors and products. Their product has a better warranty, is superior to their competitors, looks amazing, and was less expensive! The installation crew was right on time and a blast to work with. They explained everything they were doing and did an amazing job. Lots of people have seen my garage floor and are very impressed. It is so very easy to keep clean! I highly recommend TSR! Thanks for providing such a great product and service! Get a quote from them today!
This is the go-to company for epoxy flooring! Super quick to respond and very professional. Kyle was our representative and he is phenomenal and great to work with! We are so excited to get our flooring in soon.
We recently used TSR Concrete coatings to resurface our pool deck and lanai area at our home. I cannot believe how much we love the result! Our old surface was painted concrete. It had obviously been done a few times and it was flaking off in so many places. Our pool area looks brand new again. We just hosted a pool party last weekend and everyone commented on how beautiful it was. It also doesn’t get hot … at all! So nice. I would highly recommend!!
Robert is a great sales representative and he is very helpful with the things that I needed to know to make my decision on having my garage floor done.
Kyle Smith did an excellent job explaining all the options and the procedure for getting our garage floor coated. He was thorough and detailed with all explanations and questions we had
We have a concrete front porch where we had to do some repairs and was looking for a way to finish it without having to paint it since paint never lasts. We called TSR and got an appointment. Jeff was on time and very friendly and helpful. He showed us some of their work and it was exactly what we were looking for! He was even able to work it out so that our sidewalk would be covered too. We are excited to see the end results! Since we poured some new steps, they needed 30 days to cure, so once we have a full installation, I can update this review, but for now, I would highly recommend TSR!!
Kyle Smith was here to explain the product and give us a quote. He was very punctual, knowledgeable, professional and very pleasant to work with. We scheduled an installation for our garage and patio for September 21st. We can't wait to see the finished product!
They did a wonderful job resurfacing our front porch.We absolutely love it. Luke, the sales guy made it happen. The guys who did the install were courteous, professional, on time and we love the work they did.
My sales rep went above and beyond in insuring I understood everything about the process. And didn’t leave until all my concerns were addressed to my satisfaction.
Luke was very friendly and knowledgeable. He answered all my questions. I have friends who went with this same company, and they were very satisfied with their garage floors so I went forward with getting it done. It turned out great!
Friendly customer service, knowledgeable estimator who answered questions and made good suggestions. Quick response to inquiry, quote and setting up an installation day.
On time and competent installers. Love the product!
Dillon provided an accurate account of the work that will need to be done, and the options that are available. I look forward to the finished product, in a few weeks.
TSR Concrete did a excellent job on our concrete patio. We were debating tearing the entire patio out and starting over, we are sure glad we didn't. The coating is much better looking than new cement would ever look. Sections of our patio was old and in pretty rough shape, with the prep work they did left it looking like it was all brand new! Thank you!!
The company representative Christian Giovanello came to show me the product and give me a quote, he was on time and very professional. I had lots of questions and he took his time and made sure I was comfortable with his answer. Even though I never heard of this company or it’s product other than seeing it on the internet I signed a contract to have the work done. After the contract was signed he made sure I understood that in the unlikely event that I changed my mind the contract could be canceled for any reason within 3 days. Later that day I was confused about which color I had chosen as I was looking at two and he agreed to come back the next morning so I could be sure about my choice. If the installation goes as well as the sales call they will definitely have a happy customer. EJM
Anthony came right on time. He explained everything clearly. He was informative, helpful, and very professional!
We can't wait for our new garage flooring!
The young man came in and was very nice, very professional. He listened to what we were looking for to improve our garage floor. Then he presented the services that TSR provides. He explained a lot about the process and answered every question that we had. He looked the floor over for any potential problems (one minor crack) and explained what they would do to eliminate the issue going forward. A lot of options were presented finished product. It was a very pleasant experience and the total cost was on par for what we expected.
Dennis has a great story and demonstrating the product and how he used it in his house and then became an employee. Says alot about the product and Company; an excellent Sales person.
Dennis was very professional and explained every aspect of the service. I feel confident that when the company comes to my house to perform the work they’ll do a great job if they can match his level of enthusiasm over the product. He also gives the impression that you’re not just another customer, that everyone who does business with TSR is unique and important to them - I thought that was pretty great.
Caleb Jamison is a great salesman! Lorenzo, the installer, was very knowledgeable, informative, efficient and hard working! They were both very pleasant and are GREAT assets to your company. You should be very proud of them! I am very impressed with them and the product! It looks awesome!
Sales rep showed up on correct date and time. Polite, professiinal. Had samples of floor finishes. Explained the advantages of one's I likes. Easy to clean, slip resistant, warranty. I will post quality once job is complete.
From the moment I first contacted they were professional, upfront and truthful. They were flexible when we had date changes. The installers were great and professional and informative
We have contracted with the company for an install 08/01. The two gentlemen we worked with to get our contract done were exceptional. We are looking forward to enjoying our updated wraparound back porch.
The job has not been done yet. The sales associate, Taylor Koch, was very professional and knowledgeable about the coating process. Looking forward to our new patio floor.
Andrew was great to work with on the sales side! Process was very easy to get through. Install team was great and professional as well! The final product is amazing!
Mr. Anthony was on time, and professional in describing to me what a Ninja Coating is.
After our meeting, I was sold and can’t wait to have my patio coated.
Our design consultant was Diangelo Leiser. He was very knowledgeable and explained the TSR coating process. He helped pick out our surface texture and color. We are very happy with him and would recommend him to anyone!
Requested a quote, Dennis showed up and we signed the same day, shortly after the guys came and did an outstanding job. We along withe everybody who sees it loves it
The Sales person was professional, informative, and thoroughly explained the service and pricing.
The installation crews arrived on-time and worked diligently.
They answered my many questions and did a great job.
Considering the amount of work preformed, it was a good value.
We have hired this company to do a concrete epoxy floor installation in a couple of months. The salesman who came to show us the product, Garrett Norton, was exceptional. He thoroughly explained what they would do, and when they would be there. We were able to set a specific date for them to do the project before Garrett ever left my home. I cannot say enough good things about Garrett, how he explained things, and how professional he was. If all contractors were like him, life would be so much less stressful! Thank you, Garrett, for what you do!
Diangelo came out to my home and gave a quote on getting the floor done in my garage. He was very informative and friendly and treated me with respect. Any info I asked or was looking for he had the answer. We will see how the installers do when it gets done and how the product will look finished. I will update on the finished product. I do recommend these guys if you are looking for an honest and very open great company. Thank you TSR.
Our salesperson was Diangelo Leiser and he was wonderful very sweet man totally understanding of what our needs were and our concerns and has been over a couple of times just to make sure things were going okay and the men that did our patio floor were amazing our patio looks wonderful 100% better I absolutely love sitting out on my patio thank you TRS
Zach came out to give us a quote for our garage floor and was very thorough. He explained why the do certain things and showed many pictures to help us make a decision. Excited to have our garage floor done!
Jeffrey Moore was the sales manager and very professional and easy to work with. Michael musco t a and Rocco M o r r o t t were the installation Associates. They are awesome!
I have only met for the first time today. Luke was very professional and personable. He explained the product and process well with the use of a tablet to show me pictures. He was not pushy at all. I will be getting the product installed in a couple of weeks.
TSR did a fine job on my garage floor and front porch and at a fair price. The only issue i have is my son is the one who first contacted them to do his front porch, he lives two houses down from me so i thought they could do them at the same time so i had him give me an estimate. We where told by the sales person that this was not posable for one crew to do in the same day , therefore my son would have to pay the minimum charge of $2500 per company policy for his porch. The crew that did my job were very efficient and was done by 1:30 pm. Was very pleased with there work just not the company policy.
My salesperson (Kyle)was awesome! I had an issue Saturday night and he reached out to me to rectify the problem!!
Most businesses would wait until Monday morning to deal with it. My problem was taken care of!
Kyle, you are an asset to Legacy!!
Thanks Again,
Scott
Sales rep was on time and covered all the work and costs that are involved for our garage floor coating. Kyle explained the process and was very helpful with our question.
We had, what the considered a big job (40'w30' out building, screened in back porch, 75' front porch, and 3 sidewalks). Getting someone out to measure and quote was pretty quick. We did have to wait 3 months for our project to begin, worth the wait. A very precise and meticulous 3 man team showed up on time and ready to work. Seldom breaks were taken and the worked in sync with one another. It took 3.25 days to complete the project, .25 was due to rain on the 3rd day. Due to the humidity on the 3rd day (front porch day), bubbles appeared in the scoring of sections. It took one phone call and a few pictures of the area and a time was set up for a worker to come out at my convenience to rectify the problem. Issue was corrected within a couple of days and we are SO happy with our choice and their expertise workmanship.
Highly recommend 🤩
Our salesman was Taylor Koch and he was phenomenal. Very professional and explained things throughly of the process to do our garage floor. We will be having it done in the next couple weeks and can’t wait. Highly recommend this company!!!
On salesperson, Kyle was professional and had all kinds of information to share. Installation was fast and looks great. Just the home upgrade we were looking for.
We met with Michael Cunningham and after getting other estimates we decided to have Ninja do the garage floor. Michael was very knowledgeable and nice.
We wanted to clean up the appearance of our garage. Brandon explained what they could do for us. He was very precise with his description of the product and how it works. He was quite open about what it could do, and what it would not do. I thoroughly enjoyed working with Brandon.
Salesman was very knowledgeable and had great input to questions asked. I've heard many good things about this company and in my experience they stand true.
Overall, good service on day of installation. The wait time (13 weeks) to have installed and the price was a bit high along with days before my installation happened a 15% discount was advertised but I had purchased 13 weeks prior 🤷🏼♂️
Zach the sales person was great to deal with. He was very knowledgeable on the product. Helped us pick out the perfect color. 7-15 update. Floor is done and could not be happier with it the crew was fantastic.
I met with Caleb Jamison with TSR to secure a quote on redoing my garage floor and steps . He did a fantastic job of explaining the TSR process and how it differs from others . I was so impressed I paid my deposit and booked a date to get the job done . I highly recommend TSR . I have had a poor performance apoxi floor , got other quotes and did my homework . TSR has this business figured out !
It is a polyurea garage floor coating and not epoxy. So far I only have an estimate and the work has not been done. As far as a salesperson, I liked DiAngelo and he has worked hard, so 5 stars for him. Won’t know about the floor until it is installed.
Very happy with my new garage floor epoxy coating. Great team did a fantastic job. Definitely recommend (and have) to others interested in upgrading their garage floor.
So far the process with TSR has been outstanding. Kyle came out on a Sunday to provide me a quote. He informed me of all of the steps of the process, how they will remediate the issues the builder caused, and how the experience will be when the installers come out. So far very pleased with the process!
Kyle arrived on time to quote our garage floor and did a thorough presentation of TSR’s process, products used, prepping. He was a great listener and salesman. We signed up for the coating and got in in 1 week.
Cody was very knowledgable and helpful with getting our garage floor coated. He gave a great overview of the product and instructions for what TSR would do and what we needed to do to prep for our coating. This company utilizes social media and technology very well.
Jeff was very polite and professional when he came over to measure to cover our pool concrete decking and to fully explain the process. He showed us a video of the installation and brought many samples to choose from. We are very excited for the start of the project and know that the end result will be
fantastic.
The sales process was very good and seamless. Tyler does an amazing job and is a great communicator. We won’t have the actual install done until late August, hopefully the install goes just as well.
We had the garage floor, front step and back patio coated by TSR. In June, they did the garage but could not complete the rest due to weather. A second crew came back today and finished the work. Everything turned out perfect. Parts of the house that were eye sores are now incredible selling points. I was most impressed by the professionalism of everyone I dealt in the organization, especially the installation crews. Would highly recommend TSR to anyone.
I'm very happy with my garage floor from TSR.
They were very responsive and professional in all aspects of the process from the sale to the installation. It could not have gone any better than it did. I would highly recommend their services
So far I have just dealt with sales team, very professional and friendly highly recommend. Can't wait to get my floor and patio done. Lots of color choices
Owner replied
Thank you for your review! We're glad you had a great experience.
Arrived at 7:30 am. Worked until 2:30 pm. Took a 1 1/2 hour break from 11 am to 12:30 pm for product curing. Finished floor looked great! But, the clean up after the job was incomplete! The color flakes were all over the driveway and it stuck on and in the windows of the overhead garage doors. With a crew of 5, I would have expected better clean when finished with the job.
Grayson was the installer and his professional expertise and attention to detail was beyond amazing. The coating looks great and will definitely add $$$$ to the value of my home...Thxs!
Our rep Josh was prompt, great communication, returned our emails, texts and calls immediately and was the only 1 out of the 2 we were dealing with that did. Josh should be promoted and rewarded for his smart, customer obsessed skills!
I talked with rep Kyle Smith! Very nice young man with a lot of knowledge about the floor coating I need for my very cracked garage floor.He explained the process step by step and said the job would only take one day!
ITS BEING INSTALLED IN 2 WEEKS! Can't wait! It will look amazing and the colors match my house!!
Jacob Ross was the sales rep they came to my house and explained everything to me on how they would prepare the garage floor for the coating that they would apply. I really liked liked that. Then he prepared the cost and the date and time they could come back to do it. Well after Jacob gave me the cost I was very happy with the price and booked it right then. Thanks Jacob Ross, and hope I have the same experience with the ones doing the job. Can’t wait to see the Finishing touch 👍
Dillion was very professional and on time. Easy to work with and fair. Carries himself well also very socialible not your typical salesman interaction. Very respectable.
Ninja Coating representatives and technicians were very knowledgeable and experienced. They did an excellent job on our garage floor. We give them 5 stars! Thank you!
Who helps me carry my kayak and my stand up
board down a few hundred foot driveway and across the yard on a 97 degree day?? Jacob, my TSR concrete coatings sales rep, that’s who. Unbelievable!!!!!!!!
Ivan and Erick did my my front porch recently! They were on time, professional, and efficient! They also did my garage and back porch last year, which was also fabulous!! I would highly recommend Ninja Coatings! They even moved up my installation due to a last minute opening.
I love all my installations and can’t wait for my front porch furniture to enjoy it more. My visitors also love it! It was so nice to see Ivan and Erick again, and they remembered me from last year!
Andy was also responsive when I was concerned about a bit of rain! This company is professional and their product very nice!
TSR came out and repaired a crack in my concrete patio. The service tech did a good job with the repair. He showed up went right to work and had it finished up in about 3 hrs. I do want to make it clear to everyone that has a crack repaired it will cost 250.00 everytime they come out. This is in the contract so be sure to familiarize yourself with that part. I was not informed of this until the crack showed up. The sales person didn't address it in his information he provided. So when your thinking of a life time warranty be sure to make sure of what is covered and what is not. The service department was kind enough to work with me on the final price, but in the future I am aware I will be paying the full amount anytime they come to fix a crack.
Salesman Josh was very informative. I had seen the videos of the process so it didn't take much to sell me! Austin did a fantastic job, was very meticulous and worked nonstop till it was completed, and cleaned up afterwards. Now I dont have to look at the stains and cracks on my floor! I'd recommend Austin to anyone and will definitely have him back to do my next building!! Thank you TSR!!
We recently had them touch up our front walkway where we had our sidewalk lifted. They fixed it like brand new. They have done our front walkway, front porch, garage and complete patio and cement around our in ground pool in the backyard and have been very happy. They do awesome work.
Chris Scott and his crew did an incredible job especially during a heat advisory. They were very meticulous and I love how it turned out. I’ve already gotten compliments from my neighbors.
Andy was great at explaining everything to me, answered all my questions, worked with me when I had to reschedule my floor. Once it was finished it looked wonderful!!
Crew chief Steven was very professional and explained everything as they were doing it. The first application was wiped out by 2 inches of rain ,over the next 2 days they were able to get it done and it looks great.
I was very impressed with the knowledge of my salesperson, Brett Fulk who explained the processes of coating my garage floor. Installation will be in a couple months and I will update my review then of the finished product.
They were on time. Did a fantastic job. I love my garage and front porch. I would recommend this company to every one interested making any cement look good.
Caleb was very professional and knowledgeable. He was on time for our appointment. We are having the work done in July. Looking forward to our new finished floors.
BRAD D is the kind of employee that any company would be happy to have. He presents a very comfortable demeanor and represents your company very well. My questions were answered very satisfactorily. I am elderly, and had to admit that my smart phone is way smarter than I am, and couldn't get on email to get, and sign thre contract. He came back to my house, where I was able to sign etc. I was very impressed by his ability to explain the product without putting any pressure on me. This guy goes over and above! Don't lose him!!
Love our Ninja garage floor, pool deck and parking pad. Absolutely gorgeous and professional installation. Very impressed with their meticulous work ethic to include covering the pool as not to allow one speck to get in the pool. These coatings have transformed the exterior areas of the house.
Josh was out to explain the product and give me a quote. He was knowledgeable, answered all my questions, showed me the product and we signed up. Only bad part is they can’t do it until the middle of Aug.
Anthony was professional, very informative about the specifics of the product, and supportive. He offered a selection of coating to choose from; it was very helpful to look at and actually feel what would be going down on our deck. Looking forward to having the work done.
Very happy with the work that was done and the crew that did the installation. The crew leader did an excellent job of instructing and training his helpers when required, I have shown the floor to several people and all were impressed with the floor. I would recommend
TSR to anyone..
Nick Stanfel was extremely professional, personable, and knowledgeable. It was such a pleasure working with Nick and I’m looking forward to my new garage floor!
Anthony Harris was the rep who came to my house and explained the process and what had to be done. Ninja was the company who did my concrete coatings. It is so beautiful. It looked so good I didn't want to drive my vrhicles in the garage or put anything on it. I love it. 👍👍If I could put my finished results on here, I would. I would show you the before and after.
Taylor Koch was the TSR Concrete Coatings rep who came to my home and represented their product. He was thorough in explaining both the product and procedure, including the lifetime warranty. Taylor was friendly, polite, demonstrated professionalism, and was enthusiastic about their product. He answered my questions. TSR will be doing my garage floor in July and I can't wait!
Our Design Consultant, Taylor, was very professional, and provided the information requested as well as answered all of our questions. We are very excited for the completion of our new floor!
The salesman J.R. Shiraz was excellent! He was very professional and knew the product and installation. We had trouble with a change to our start date. It was changed without notification. When the crew arrived they had some issues. I shared my concerns with management and they did a great job of recovering! The next crew was outstanding. They arrived early which I was excited about. My job was originally scheduled for 3 days. These guys started at 7:00 and finished at 5:30. Please recognize this crew. The overall appearance of both my garages is awesome! We are very pleased with our final product. I would highly recommend this company!
I originally contracted with Ninja Coatings locally for a coating on my pool deck. My salesman, Todd was excellent and I got on a waiting list that was very long. While waiting, I believe Ninja Coatings was purchased by TSR. My pool deck was finished last week and the installer, Jose was extremely hard-working, thorough and prompt. I’m very happy with the finished product.
I did have a very negative experience with a scheduler on the phone, which is the reason for my 4 star rating. After being on the waiting list for four months, I called to check on my place in line. I was told by the scheduler that she had called me and I “hung up” on her, and that they wouldn’t be able to get to my deck for another three months. I assured her that I did not hang up on her and there are so many things that could have happened, like a dropped cell phone call, etc. She couldn’t explain why she never tried to call me back. I asked to speak to a supervisor and she transferred me to someone who was able to schedule me in three weeks.
I’m very pleased to recommend this product. It turned out great. However, there is some room for improvement with their customer service.
Well equipped, knowledgeable installers and very industrious. Checkerboard red squares were not finished because they would have to grind through the 70 year old iron oxide coating but it turned out great and has a little bit of the old with the new. The worst panels were bare concrete and are all fixed like new.
Just called Taylor Koch to book our project. He came out last July 30th to give us a price. I told him to stop at my neighbors house first, as they wanted to look into it as well. Turns out they booked the earliest date in October. Once Taylor got to our house he showed us the product samples & options. He then measured & gave us a price. We could not do ours in October because we head down to Mexico each year for the winter. Now I am happy to report our garage floor will be done on July 1st. Taylor is being transferred to Alabama soon. But I am confident TSR trains all of their employees correctly. Call them for your floor coverings. You will be as happy as my neighbor & me!
Jacob came out and did a great demo of the product. He was very knowledgeable and addressed all our questions. He was in contact with us all the way through the process. Even after the job was done he checked and made sure everything was to our liking
Our review is for Zach, TSR Sales Rep. He was very punctual, professional, knowledgeable, and presented the product with video and samples. He clearly answered all of our concerns. We are looking forward to the completion of our project later this summer.
Deven Gieseking was on time, very personable and knowledgeable. He was able to answer all my questions and booked our porch to be coated in a couple of weeks. Quote and paperwork quick and easy, looking forward to the finished product.
I have used TSR now for the second time! I am nothing but happy with the whole process. I have referred them to a friend! Also happy with then! Product and service have been great.
Brandon is fantastic! I met him when he was bidding a home for my neighbor and, since we were re-designing our garage, I told him we'd call him when it was time. The neighbor had two garages done and they turned out great. We can't wait for our new floor when our project is done later this summer!
The company (Ninja Coatings) with whom we signed our contract to install an epoxy coating on our pool deck and patio was sold to TSR before our installation. This created a great deal of concern on our part and if not for the diligence and outstanding efforts by our salesman who is no longer with the company, Chad, the scheduler and the installers, all from the local St Rose, Louisiana office, this rating would be significantly lower. TSR changed our contractual scope of work and the installers were no longer allowed to cover our pool which we learned the morning of our installation. Thankfully the installers allowed us time to get materials and instructed us how to cover the pool or we would have had a significant issue cleaning it that might have caused us to be required to drain it. The installation by Javier and his assistant was outstanding and the product is everything we had hoped it would be. So to be fair to the former Ninja employees from the St Rose office we have to give them 5 stars.
I love my floor, but they left a sticky mess behind. I would like someone to come a get it off! I've tried different products, and nothing is working!
Mrs. Wilson
Nick Stanfel is an outstanding design consultant. He explained the product and process in a detailed, yet very understandable way. He was friendly, courteous, and respectful.
Awesome!! My 40-year-old 24x24 garage floor was in poor shape. Cracks, separations, raised areas, surface erosion, I had it all. The 2-man crew arrived about 7:30 AM on the scheduled day and left my home at 9:00 PM. They left behind a garage floor that looks many times better than it did when it was brand new all those years ago. I am greatly impressed by the results. Noah & Montell (? sorry poor memory) worked their butts off and did an amazing job. My sales consultant, Garrett, clearly explained the product and the install process when he came out for my free estimate. I would like to thank each of these men for the polite professional way that they did their respective tasks.
Excellent company to do business. Our sales rep was thorough in pricing and Chassin and Jake the installers were absolutely outstanding! Finished job looks great and have received many compliments.
The workers arrived on time and completed the work in a professional manner. The difference in the surface of the garage floor is amazing. The garage looks so much more spacious.
We had TSR come out for an estimate on our garage floor and front porch. I was impressed by the fact that the Owner Derek Gibson showed up to do the quote. Very Good first impression and product knowledge was excellent to share about what the process is all about and what he recommends for our project. My neighbor also came over for a quote and we both hired Derek and his company to repair and coat our garage floors.
Very professional!!! The sales person gave me details of the process, and what prep that had to be done and the install crew was excellent. Everything came out perfect and they explained every question I had. Everyone who has saw the completed job were in awe of how good it looks. They have my highest recommendation!
I had my patio done on Monday May 23rd in Evanston IL, they work crew arrived on time and very courteous. Work was done professionally and very neat. Not messy at all. Thanks so much for a JOB WELL DONE.
I have stains and tried to turn in a claim well good luck with that my picture will not load to their file and must have picture to submit a claim and when I called she was rude and said I must send photos
We met with Jonathan Richman on May 6th, he was professional and knowledgeable about their products. He had plenty of samples to show us, and an app to show our own garage floor with the colors we picked. We did sign up for the service, but we have to wait until July because they are so busy. My cousin did use them, and I called my cousin for his review about TSR Concrete Coatings, he said he loved them! I can update my review after ours is done.
Our 30 year old garage floor was looking beat. We had TSR refinish it and apply a polyaspartic coating. I wish I’d done it sooner because it looks so good. It’s thick and looks & feels like a commercial pool deck coating. I’m really impressed. Thanks, TSR!
We got a quote from Taylor Koch for our patio done with their epoxy covering. Taylor was prompt, responsive and friendly. No pressure at all from him. He explained everything and answered all our questions. We are able to get the work done in only a few weeks! We can’t wait. Highly recommend so far. Will post again after we get the work done.
A friendly, courteous & professional young man named Jake, came to our home to repair a crack that occurred in our patio during the winter. He was very professional & did an awesome job! You can’t even tell it was repaired! It looks brand new! He also arrived 10 minutes early -which is a rarity these days!! We were very satisfied with Jake’s service & the quality of his workmanship!! Thank you TSR!! And thank you Garrett, our salesman for the job and to Jake who did the awesome work on our patio!!
Blessings to you all at TSR!
- Cheryl & Bill Bebej
Signed contact to install polyurea coating on garage floor. Dennis was very helpful, knowledgeable and professional. Looking forward to having it done in July.
TSR Concrete Coatings honestly has the best customer service I have ever seen to this day. Getting a hold of a TSR to set up an estimate appointment was quick and painless. The representative over the phone answered every question, or concern I had with ease, and was able to set an appointment that worked around my schedule. The day of the estimate I received a call from the Design Consultant Dillon Woollums stating he could even come earlier if it worked for me which was great! Dillon showed up to my house and immediately got started with the consultation and estimate. He was extremely educated on the process and the services TSR has to offer. He described the procedure from start to finish and explained the different materials with great Intelligence. Together we were able to find the perfect floor that would meet all my requirements and expectations. Dillon gave me an estimate price that I could not refuse. He then was able to set up an appointment that again worked with my schedule. The process so far has been so easy and I’m very impressed. 10/10 I would recommend. Thank you Dillon Woollums and thank you TSR Concrete Coatings for your Astonishing work so far!!
Jacob cane to our home & was well qualified to inform us of all we need to know for our flooring! We appreciated his knowledge, kindness, patience, and friendliness!
We requested a visit from them as well as a quote. The salesman was very professional and personable. We signed a contract and gave them a deposit. The work is scheduled for June 22nd. So we are eagerly awaiting completion.
Arrived early and ready to start the day! Worked hard and gave my toddler lots of fun to watch from
The windows! Team was professional and did a great job at getting things completed would use and recommend again!
Our newly epoxied garage floor is drying as I write this review. From the beginning (sales process with Garrett Norton) last December to the installation today, openness and professionalism have been the order of the day. Installation crew Tyler & Eli were on time, knowledgeable, friendly and ready to work. My wife and I visited with the two of them from time to time during the installation and were treated with respect and some humorous replies and quizzes regarding drying times! All in all, TSR is an easily recommendable company - and we do!
Caleb Jamison, Estimator knows his product, explained the process in detail, showed us the choices in finish and explained how the job would be done, when it would be done and answered all our questions. He was willing to let us ponder for a few days rather than push for a speedy sale.
I called the next day and said yes, let's do this.
He sent the documents by Email, I docusigned
Am I am excited to " git er dun"
Thank you Caleb and TSR.
You are the kind of business I like to deal with.
Bill Henninger
Estimate process was seamless. Rep was friendly and knowledgeable. He explained the process in detail and found a install date that fit in my schedule. Hopefully the product is as good as the rep. Install later this month.
This review is for Luke, Sales Rep, who came to my home right on time to give me an estimate for a garage floor resurfacing and coating. Luke did an excellent job explaining the process, showing videos and samples, and answering all my questions and concerns. Friends of mine had their garage floor done by TSR and were very satisfied with the quality and service. Based on his presentation and my friends’ experience, I scheduled with Luke to get the work done in June.
Jeff was on the ball. Called to schedule an appt right away, showed up on time and answered all of my questions. We can't wait to get this done to our garage floor!
Jon Richman is knowledgeable and explains the products, process in details for our garage floor. He is patient and answered all my questions. A++++ recommended. TSR is A+++
I am having my Polyurea floor installed on my garage in a couple weeks. The owner came to my house on a Sunday to provide an estimate! He was 10 minutes early, explained the product and installation procedure thoroughly using an I-Pad and brought samples from which to choose. I am confident the install will go as well as the quote process.
I worked with Ninja Coatings in Destin's Paul (Installation) and Anthony (Sales) and they delivered a great polyurea patio and garage floor. I appreciate their work, friendliness, and professionalism!
I received an estimate for my outside patio. The sales representative Andrew was very professional knew his product and explained everything in detail. I am excited about the work to be done. I would definitely refer TSR Concrete Coatings for any epoxy floor coating. Fair prices and good customer service.
TSR quoted and installed the ICON garage floor coating system. The work was done as described and at the price quoted. We requested to be placed on the "rainout" list and was very happy when we were able to get the work completed in a timely manner.
I’m am so impressed by how beautiful our garage floor looks.
These two men did it all in one day and cleaned up and I can’t believe how fast it all went. I have friends who have used TSR and I’ve seen how beautiful it came out. I wanted this done so bad because our floor was so ugly. Great company to work with. The only thing I regret is I didn’t have the stairs done going in the back door of the house. Didn’t think of it at the time.
Dillon the sales rep was professional, on time for the appointment and went above and beyond to schedule the installation of my epoxy basement flooring. I had my garage floor done last October and could not be happier with the results.
The rep Kyle Did an exceptional job presenting the product showing up on time bringing over samples delivering the proposal going through the proposal discussing the warranty and the reasons why we should choose them he did a great job
I had Kyle come over for an estimate on garage floor resurfacing. He was very professional and was able to explain all the details and advantages of their floor coating products. He answered all my questions and i have scheduled an installation for this summer. Looking forward to seeing and using the finished product.
My front porch was previously painted and the paint kept peeling off. I contacted TSR Concrete Coating who finished my porch with a stamped concrete that looks fabulous. TSR was friendly, professional, competent and did a beautiful job on my porch. I highly recommend TSR to for all your concrete needs
We met with company representative Brett Fulk. Brett was professional and informative, he reviewed the work that we had planned, listened to our questions and concerns and provided the information we needed to make informed decisions to proceed with the projects we have planned. Although we have scheduled our work to be done, I won't be able to say how satisfied we are until it's complete. But so far our experience has been very good!
TSR did a garage floor and patio deck for us. They were in time, did a great job, and cleaned up after themselves. We would highly recommend this company.
So far so good. Andrew did a great job explaining the whole process. Looking forward to getting the garage flooring completed. Will report back when job completed in June.
The coating on my front porch and side steps looks fantastic. TSR was on time and very professional. They explained everything well and answered all my questions. Would use them again and recommend their product.
Our sales person was, Diangelo Leiser. He was very professional and very knowledgeable in helping us choose what we wanted. Excellent job for him, and can't wait to see the results.
Diangelo was very professional and thorough with his initial consultation. He answered any questions or concerns we had and made it very easy to move forward with the quote. There’s a reason these guys are the best. You get what you pay for.
I was not sure what to list what type of work ICON completed, but they did our garage floor in a beautiful pecan coating and we loved it so much we scheduled to have the same thing done to our back patio and pool area. So happy with this company 💓 ☺️
Zach was very professional and presented the product and application very well. He was a great consultant! We are looking forward to the install in May.
Kyle Kienitz was my salesperson he showed me the different colors and explained to me what I needed to do to prepare for the application. He explained to me what they would do to prepare the garage floor and how they applied the product. He was very thorough and professional. They are applying the flooring May 12. I was very pleased with him. John
We had our garage floor coated last fall and love it! Decided to have our front porch, steps and sidewalk coated this Spring so we contacted TSR again, which is in Lena, IL . Justin M is our saleman (on both jobs) and he has been great to work with! We are scheduled to have the coating done in a couple of weeks and can't wait to see the finished project!
TSR did a fabulous job on our garage floor, it was pitted and cracked. The worker took the time to answer any questions we had. Just love the floor now!! It’ll be so easy to keep clean!
Very good presentation. I had a list of questions prior to sales rep arrival and all were answered with great detail. We really liked the samples provided and a computerized view of how each would like in our specific garage. The two workers were extremely polite and professional and answered our few questions. The finished product is amazing and we are very pleased. We have received many positive comments on our garage floor in a short amount of time.
We’re so happy with the way our garage floor turned out. It was 30 years old and was starting to chip and crack and had years of stains all over it. The end result was so worth it. It looks brand new and the added chips of color match perfectly with our house siding and trim. We love it!
This is the second time we have used Icon concrete coating. The first time we used them was in our garage and it still looks as new.
We are building a pole barn and are having Icon do this floor as well.
We got a quote today from Caleb Jamison he did a awesome job of explaining the product. Very personable, knowledgeable and helpful! We booked to have our garage and front porch done. We are very excited to see our finished product!!!
Garrett was thorough and kind. He gave me a fair price for coating our garage floor, and he showed compassion for the recent loss of my dear husband. Garrett is a great representative for TSR Concrete Coatings!
Our salesman got back to us right away, was on time for the meeting with us. He explained everything and gave us an estimate. The work will be done in a couple of weeks.
The young man who came was very professional and knowledgeable with all aspects of the company. We purchased the product and are awaiting their arrival to coat pool deck
TSR was wonderful to work. Jimmy and Pedro did an excellent job. They were on time and very professional. They had a large selection of colors to choose from. I highly recommend them!
Dillion Woollums was very professional and engaging. He was very knowledgeable about the product and explained the procedure in a way that was easy to understand. Great job
Calib, the sales rep. was great. He was thorough, knowledgeable, organized, efficient courteous, well informed, patient, and a good listener. We were the last contact on a cloudy and windy day. He had an hour drive home but wasn't rushed. We enjoyed his presence and he closed the deal. P.S. The floor coating isn't epoxy.
Dillon was very clear with presenting the products and the entire installation process.
He was courteous and respected my questions and concerns. I would work with him again if needed.
We contracted through Ninja Coatings to apply an epoxy coating to both our garage floor and back porch. Tyrone showed up on time and worked tirelessly to prep the floor surfaces and apply the coating.
Each floor took a full day to complete and Tyrone did an excellent job with each surface. The garage floor was competed a week ago and the porch 2 days ago, so i can't testify to the long term durability of the product, but both surfaces look outstanding and we are very pleased with the result.
Tyrone was a total professional and we will recommend his service to friends.
The Installers (Zach and Tom) were on time, worked all day and were truly professional in their work. They answered all our questions and the end result in fantastic.
We're scheduled for late April for installation in our garage.
The sales rep was helpful and yet, not pushy.
He was very informative regarding the products that will be used. He gave us every indication that we would be very satisfied with the end results.
Very friendly and professional. Made sure that we understood everything. Spent a lot of time with us to make sure we were satisfied. Recommend very highly.
We have scheduled an appointment for them to come and install the flooring treatment to our garage. The job has not started but we are very happy with the way everything went in the proposal and preparation for this job to be done. Very professional and caring
We met with Andy Carter (TSR Design Consultant) regarding an estimate for TSR Concrete Coatings for our garage floor. Andy was on time, and was very knowledgeable regarding how to proceed preparing/coating our existing floor. Andy was friendly, professional, and answered all of our questions. As a result, my wife and I decided to schedule the coating to be applied. We can't wait for the finished results! Thanks, TSR!
Quick and thorough estimate process and three days later; quick work done and a great job!! Love the look of the floor and looking forward to using that space for many years to come!! Would highly recommend!
Andrew was our sales rep. He explained the process well. He was very professional and responded quickly to our questions. We had our garage floor coated today. The installers were punctual, polite and did a very nice job on the install. If you are thinking about coating a concrete surface I would recommend TSR.
Josh was more of a cheerleader for his company than he was a salesman. He was knowledgeable about the product he was selling and his enthusiasm convinced me to trust him.
Just moved to the Yorkville IL area, and a great way to kick off buying a new home was to have the garage floors concrete epoxy by TSR Concrete Coatings, a great house investment, the floor work is so pristine I was afraid to walk on it. The staff was outstanding! If you're thinking about calling these guys, don't wait; you won't be sorry!
My garage floor look brand new, such an amazing product! We absolutely love it! Really kind of turned our garage into liveable space because of the fact that we can have get togethers in there now!
Kyle was very friendly and knowledgeable about their garage floor coatings. He was on time for our appointment on Sunday morning. Looking forward to the final product.
We were quite impressed with the promptness of reply and efficiency in setting up a time for a representative to come and give us a quote. Chris was very friendly, professional, and straightforward in his description of the process. He answered all questions knowledgeably. We have scheduled a date for our cement patio floor to be given a new finish. We are positive that we will be happy with the results.
Dave sale rep was very professional explanation on work to be done came back second time to show my wife sample we sign contract not installed until mid April doing front porch sidewalk back screen house patio can’t wait going to be awesome we did have another company come out prices were close but Dave sold it I’ll follow up after installl with pictures
I am so pleased with the services I’ve gotten from TSR Concrete Coatings. Luke was friendly and knowledgeable. He helped explain the product, the process and my options for colors. He was thorough in explaining my estimate, paperwork and next steps. He went above and beyond to help move some heavy items that I wouldn’t have been able to move on my own. Fantastic people to work with!!
The whole process was very smooth. Nick showed up on time and was knowledgeable/professional. He was able to go over how the project will work from start to finish and we were able to set the install date right then and there. Will definitely consider using them for future flooring projects.
Job was completed in a timely manner. Workers were friendly and courteous. They cleaned up after the job nicely. Thus far we are very pleased with the floor covering. A bit expensive, but time will tell.
TSR gave a complete and insightful presentation regarding their product which I found to be most helpful. They spent an entire hour, explaining the process and what expectations they would meet. I would recommend them to anyone who is looking for honest workmanship.
Great Job! As a commercial general contractor, I was very happy with their work ethics and professionalism. I word personally recommend them for any for any job. Residential or Commercial.
Dillion, my sales rep, was fantastic when providing a quote for garage floor concrete coating. He was responsive and great to work with. I highly recommend TSR.
I have the quote and downpayment, the estimation process was highly informational regarding the company, the product and it's development and how the whole process works from start to finish. The guarantee is what seals the deal. I look forward to the production day and the day and the finished process!
Andy was very Informative and professional. He answered all of our questions completely and described the entire process clearly. I will review our satisfaction with the results once the floor is installed.
Robert Martinez, was very professional and knowledgeable in the TSR coating and the different protective coating to accomplish what I want and price is fantastic. Signed a contract with his visit. They will be out 4-5-22. He is so nice that he helped me load a desk ,, that I sold,,,, into a truck.
I had my utility room floor covered with the TSR ICON Concrete Coating, the breezeway porch and front porch. They look beautiful even during snow the ice salt doesn’t hurt it, still looks great. So pleased with the installation.
The crew, Aaron, Jamie and Jake, were professional, efficient, polite, and on time.They were extremely respectful to each other, worked hard, anticipated the next task at hand, paid attention to details, cleaned up after themselves and took pride in their finished product. The floor is beautiful and exactly what I expected. Thanks to everyone on the crew and to everyone at TSR. You have a great product and a very professionally run business.
This was a great investment. Having my garage floor coated has been my favorite home improvement! Zach (sales) and crew exceeded my expectations. Thank you TSR!
Erick The TSR concrete coatings sales rep. Covered in great detail what the process would be from beginning to end, he even followed up after the projects where completed to see how everything came out, he was very professional and considerate, the installation crew was terrific as well, Robert, Taylor, and Jonathan thank you for a outstanding job well done.
I had an appointment with Garrett on Sunday. What a Great Guy He sat down and explained everything Was very professional. I can't wait to get everything done Thank you Garrett
Garrett was very knowledgeable about TSR concrete coatings. He was helpful in determining colors and explained the process very well. We are excited to see the final product in our garage.
Using TSR to resurface my garage floor. Brandon arrived right on time. I had alot of questions and he took as much time as I needed to answer them all. His knowledge of the product is excellent. Great value also. I wood highly recommend this company. Many thanks to Brandon.
Dillon was their rep and was very respective of time. He was knowledgeable about the garage flooring options and we worked out a fair deal on the spot.
My mothers garage floor was extremely pitted and impossible to clean. the floor turned out amazing and she can now happily clean it whenever with ease. highly recommend!
I had my garage floor done by them last year (Spring) and it looked fantastic! I’m sure what anyone would be concerned about is how well will it hold up after 4 months of a Chicagoland winter with; dirt, salt, snow, grime, etc built up on the floor.
Yesterday was the first day over 50 degrees and I finally got a chance to hose the garage floor off after winter and used a standard hard bristled garage broom for the ground in dirt and it still looks great! I thought for sure there would be some wear and tear but none! Very impressed!
Not so good.
Update. After a year of persistant phone calls and this Google review I was contacted. The job was a complete redo with a different crew and the work is 100% better.
Everyone was fantastic! Shout out to Zach that came out to do the original review and quote. Greyson and his crew of three worked non stop til the project was complete. Very friendly guys that cleaned everything up upon completion.
This was an entire basement project and recommend anyone considering, go for it.
Money well spent!!
TSR was phenomenal. I filled out a form on the website to get an estimate on my garage floor and patio coating. They got back to me within an hour (if that) with an email, phone call, and text. Scheduled the appointment for a sales rep to come out and get me an estimate and guess what, he was there and on time!
The investment wasn't cheap, though I feel it was fairly priced for a lifetime warranty and for the prompt communication, service, and quality product.
The crew came out on the day they said at the time they said and got the job done. They fielded any questions we had with ease and were courteous.
The garage floor and the patio look absolutely amazing. Great job to everyone involved in the process! Pictures to follow when can find them on my phone... ha
They did a fabulous job. From start to finish the guys were professional and worked hard all day. I had a pretty pitted garage floor with many cracks and a drain in the middle. They took their time and completed the filling process and then the coating. They made the edges and around my drain look like new. The whole process for a 2 1/2 car garage took about 12 hours but the final product is well worth it. They also completed the stairs to my basement and added a sand type material to add a little more grip on the stairs. Great job TSR!
I called Jeff to look at my floor, because I was thinking of doing a concrete coating in my office. I've seen pictures of his work and I knew it was going to look awesome, but when it was finished it looked even better that I knew it would! Amazing work! I would definitely recommend him to anyone!
My recent experience with TSR was excellent. I had originally used a guy who had worked with other companies in the past but now did them just as side jobs. I was very disappointed. The job was not only late and sloppy, but as I learned later, the wrong materials were used. I then contacted Nick Stanfel from TSR. He explained that the current schedule meant that it would be about 1½ months before they could come do the job. As I was already into my 3rd month of storage unit rental to hold all my garage contents, needless to say I wanted it ASAP. Well, somehow Nick and the TSR staff were able to work it out to get it done much sooner so I didn’t have to incur a 4th month of storage rent.
As far as the job they did, well, it is outstanding. They removed everything the previous person did and started over. I am pretty picky, and I cannot find any flaws with the floor. It looks great. Multiple friends and neighbors have also commented how good it looks.
Thanks to Nick, Kyle (the lead guy of the team that did the work), and the rest of TSR. I appreciate you getting my floor looking so good and getting it done so quickly.
Aaron and Caleb did an excellent job on our garage floor . It looks FANTASTIC and I would highly recommend using TSR. If possible ask for these 2 guys to do your floor.
Had TSR coat my laundry room floor during this past winter, absolutely love it!! They arrived on time and answered all my questions. Will definitely used them again in the future!!
Very professional business, top notch people to work with, very professional, and highly detailed. I would recommend them to anyone considering a floor coating.
Salesman Andy did an awesome job with everything from answering my questions to setting up a time to get my beautiful new flooring installed. When the job was done it came out even better than expected! Thanks again to everyone involved
I can not say enough good things about this team. Super professional and friendly! I absolutely love my garage floor as does my wife. I would recommend these guys to anyone!
My experience with TSR was awesome! I love my new floor. Thanks to Taylor for helping through the sales process. Thanks to Sean and Aaron for crafting a beautiful garage floor.
We had restroom floors done in the church. The crew were very professional and prompt. The did terrific job. The floors look great. There was almost no dirt or dust from the work. Only negative was some of the working with the sales rep was not up to my expectations in some ways. Still overall a very positive experience and would recommend them highly.
Brandon and Tyler did an excellent job on my garage floor coating, very professional and answered all my questions, I will definitely recommend TSR concrete coatings.
I cannot say enough about TSR from the time I placed a request for a quote (of which someone responded within minutes of the request to set up an appointment) to the knowledgeable salesman "Taylor" to the office woman who called several days prior to the start of the project to remind me of the upcoming appointment and then finally the installation crew "Will & Brandon" these two guys work together great as a team and left my garage and surrounding area cleaner than when they arrived. They explained every step of the process - were on time in the morning and were done within minutes of the estimated time of completion. Best part is I'm the first guy on the block to have my garage floor finished - trust me once the word gets out and the gawkers start coming to check it out - your phone will be ringing off the hook. Can't wait to finish painting and arranging my new garage space. Well Done TSR CONCRETE COATINGS.
I will send photos of my garage when I put it all back together.
Thanks again for the great experience.
Wink and his team mate did a great job installing our coated garage floor. They told me the time it would take and showed me areas of concern. They completed the work on time, and it looks great. Wink went over the guidelines on how to let the floor cure properly. I would recommend this process to anyone.
This company did my garage floor a year ago and now my front steps and side walk. Looks so great. Anyone what there phone number call or message me.come see mine. I feel real bad i can not remember what they said their names are.
Nate and Parker did a wonderful job with the concrete coating of my garage floor. They were great to work with, explained everything well and left the place clean and beautiful.
Service was great. Very courteous and informative. Parker McGee and Nate Thompson were very polite a nd helpful with tips and information .Great Job!!!. Very Happy
Very professional company that stands by their work. We had a couple issues with our driveway and they repaired it as promised. 100% guarantee? I was skeptical at first, but over the last 3 years they have proven to stand by their commitment. TSR is not a good company, it is an EXCELLENT company.
They came out and quoted as promised. The team arrived and went straight to work. The smell was strong, but being in the garage, I was not concerned. They explained the details and I have been very pleased with the results. I would do it again.
What a pleasure to work with such a young, professional, and hardworking team. Marcos, Robert and Ryan were very nice to us older women. They worked hard and explained a lot to us about the process and after they were done they made sure we were happy with their work. We were impressed with the finished project. Wow!
These guys did awesome work! We had Kevin and Steven come out to coat our garage floor (Yorkville, IL). They arrived within the window of time we were given, and even parked their trailer in the street since we recently had a new asphalt driveway put down. Even though it meant more trips for them, they gladly carried their equipment back and forth. They worked very diligently and took pride in their work, and they even coated our garage stairs even though we were only contracted for the floor. It looks beautiful, neat, clean, no issues whatsoever. I would definitely recommend these guys!
TSR concrete coatings was a pleasure to deal with from beginning to end. When Andy, their sales person came out I was a bit skeptical that they could make my floor look like a show room. Andy explained to me that my floor was very typical and certainly not out of the ordinary. This created high expectations for me and I was very excited to see what the end result would be. When the crew came they were on schedule, on time and very courteous. When they began the work I was expecting a dust storm and was pleasantly surprised to see how clean the process was given what they were by doing. Andy was correct with all of his claims and the floor indeed did look like a show room floor when complete. Ironically, not 12 hours later we had a torrential rain storm that flooded our garage. The water removed much of the top coat before it was cured and looked terrible. I called Andy to explain what happened and without hesitation he said that he would send a crew out again to re-apply the topcoat at no additional charge. I was prepared to have to pay for the service but he was adamant about taking care of the issue at no charge. This was a level of customer service that I have never experienced. Again the same crew arrived as scheduled and performed the work. The floor again looks like a show room floor. I would recommend TSR concrete coatings to anyone. A big thank you to all involved.
TSR came out to repair an edge where our asphalt driveway met the coated floor. The repair was needed because the strip of asphalt lining that edge had to be replaced and it broke off some of the edge. The contacts we've had with TSR from our initial installation two years ago to our current repair have been wonderful. They are responsive by phone, arrive on time, their crew members are friendly and helpful, the work is high quality, and they clean everything up before leaving. Additionally, their initial install looks great and it really takes a beating with our cars tires, mud, snow, and ice! The only problem you'll have with TSR is figuring out what color of coating to choose!
We used TSR to cover 2/3 spots on our garage floor. We had them coat 2/3 spaces in our garage as the one space was occupied by a vehicle that rarely moves, and at the time we did not need the 3rd space done. Since then, we have sold that vehicle and want the 3rd space covered to match.
TSR told me that they would have to charge $1,750 (minimum job fee) for the one space, when the original quote was ~$800 at the time they coated the other garage spaces. I understand the travel involved to come back, which I suggested they add a travel fee of some sort in, but trying to more than double your original quote because you have a "job minimum" is ridiculous.
We will get another company to cover the spot (one who wants the job), but please use this review as a warning that TSR (specifically Josh Smull) is not a customer friendly service provider. Make it right and I will change the review.
EDIT: 12/19/19 - TSR agreed to make things right, thank you Jeff.
Brad Barker came and gave me a fair quote on getting a concrete coating this morning. He provided me with many choices and information. I appreciated the professionalism and honest advice.
Love my new garage floor! The crew was great and knowledgeable, answering all questions. Showed up on time and worked efficiently throughout the day. The transformation in my garage is nothing short of amazing. Would definitely use them again!
Thanks for helping us with our floors at our new Peoria location. The concrete was really rough in spots and you can't even tell. So glad your competitor passed on the opportunity to travel because we are extremely pleased with the quality!
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